After plenty of research we went with the Nook Elite 3 person model. We couldn’t be happier. From the initial customer service, to delivery and installation, all aspects from the Nook team were first... See more
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Company details
Written by the company
Embrace the warmth. Elevate your wellness.
Contact info
25 Gympie Way, 6155, Willetton, Australia
- 1800 324 149
- hi@nooksaunas.com.au
- nooksaunas.com.au
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From the ordering to the end product
From the ordering to the end product, I couldn’t be happier. I’ve worked around infrared & Chromotherapy products so did a lot of research before deciding on Nook. It arrived 2 weeks earlier than expected & the boys were great doing the install, explained everything.
Only been installed for a week but I’m already feeling the benefits (for me it was joint stiffness) blood pressure has also gone down. Haven’t had a migraine this week either.
Have only good things to say about the…
Have only good things to say about the Nook sauna and the team. Purchasing and liaison was easy. They were friendly, accommodating of my requirements and answered questions. The installation guys were professional and efficient. They installed quickly and cleaned up after themselves. They also explained how to use it and gave some tips. The Sauna itself is wonderful and so easy to use. I can play my meditation music through Blue-tooth, with a choice of lights and levels of heat. I thoroughly recommend.
Best customer experience
Really impressed with Nook sauna. The customer experience is fantastic from start to finish & after delivery follow up.
Sauna is great - I can highly recommend the product & the service.
Great product
Great product, very fast turnaround time, they assembled and position the sauna in place, showed us how to use it and took all the rubbish away, all within 30 minutes.
Flawless
From initial contact via email with questions regarding the best sauna for our family to the ordering and installation process Nook were flawless. Absolutely amazing experience throughout. Highly recommend Nook to anyone that is seriously interested in a fantastic product without the stress.
Delivery was very quick and efficient
Delivery was very quick and efficient. Customer service has been fantastic. Could not recommend them enough
Outstanding customer service and the…
Outstanding customer service and then tie this into the great product and you have a winning solution. Used the sauna most days since I got it and only have positive comments about it. A huge shout out to the guys that installed it, they were brilliant, thanks for an overall excellent experience.
We have only had our Nook sauna one…
We have only had our Nook sauna one week and it is amazing. Customer service was excellent. Delivery and installation by the lovely guys they set it up and even took all the rubbish away.
We are an active family and you use this for recovery and we are having the best nights sleep also.
We love the Bluetooth radio speaker.
Highly recommend Nook saunas.
The customer service is amazing
The customer service is amazing, the follow up is incredible, the price is superb, best company i have ever dealt with and lastly the sauna is exceptional i am so happy with everything Nook has to offer
Great delivery and sound communication…
Sound communication from initial contact and post delivery.
We absolutely love our sauna and found…
We absolutely love our sauna and found the entire process from ordering (also had a lovely personal experience given this was purchased as a late Xmas present - the team gave me a voucher to wrap up) to the delivery. Communication was excellent and the guys installing it were loving, fast and super helpful! Absolutely recommend
We love our new Nook sauna!!
Caroline & her team were brilliant from the day I first contacted them & then bombarded them with heaps of questions over several weeks.
They answered them all & based on my (extensive!) research I chose to go with Nook …they were professional, affordable & small enough to still retain the personal touch.
Choosing the model of sauna I wanted was easy online. From there everything ran like clockwork. Prompt delivery, quick assembly, informative educational by the experienced delivery team - and more importantly - the sauna itself is brilliant! We love it!!!
It’s attractive, efficient & easy to operate. Thank you, Nook! We are very happy, healthy & sweaty (!) customers!! ❤️❤️😀
Way better than expected!
We got the Nook Core (2 person) sauna. WOW we love it! Was easy to install (as we don't live in a capital city). Heats up quickly and I love the feature of the outside sauna lights.
Very happy customer
Could not be happier with the service and the product. The team at Nook were fast, efficient, friendly and extremely knowledgable from the time I ordered, to installation and post sale service. Great product and team to match. I’m loving my Nook Sauna!!
We absolutely love our Nook Sauna!
We absolutely love our Nook Sauna - we got the 2 person Elite. I already feel like I’m sleeping better and the kids are visibly relaxed after a session. Initially I wasn’t sure what size to order but I found the Nook customer support service (Carolin) so helpful and informative. The delivery / installation guys were professional, helpful and tidy - such a bonus having someone else to deliver it and build it for us! It’s beautifully finished and substantial. Highly recommend Nook Saunas!
I absolutely love my sauna
I absolutely love my sauna. The guys who delivered it were so lovely too. I didn’t even realise it had a built in speaker, what an absolute bonus. Highly recommend this company and brand 💕
Amazing Service
Super easy to deal with, an incredible price, ongoing support and always receive speedy service when contacted
Love it
Best thing I have ever brought, couldn’t be happier, you feel so good afterwards, and to have the nook sauna at your home is something I won’t go without, lovely company to deal with, and great friendly installers, the sauna looks great as well, highly recommend.
We purchased the 3person sauna
We purchased the 3person sauna . So happy with our purchase.Absolutely love it. Looks great too. Great company to deal with and installers were lovely too. Highly recommend
Great product and customer service
Loving my nook sauna. Really impressed with the quality of the product and what value for money it is.
Customer service has been first class as well and l have been recommending there products to family and friends.
Keep up the good work nook❤️
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