Nook Saunas Reviews 

729
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 486 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting features like Bluetooth speakers, chromatherapy lighting, and efficient heating. Many people found the saunas to be excellent purchases, noting their effectiveness, stunning design, and overall value. The company's staff received widespread commendation for their helpfulness, professionalism, and friendly demeanor throughout the entire process. Reviewers frequently mentioned the exceptional service, from initial communication to seamless delivery and efficient installation. The installation teams were often described as quick, informative, and accommodating, ensuring a smooth setup and even tidying up afterwards.

What people talk about most

Product

Customers had positive experiences with the product, often describing it as amazing, excellent quality, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer service from... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the seamless process... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing high satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After plenty of research we went with the Nook Elite 3 person model. We couldn’t be happier. From the initial customer service, to delivery and installation, all aspects from the Nook team were first... See more

Rated 5 out of 5 stars

I visit wet saunas and infrared saunas regularly and we are very impressed with ours. I set it pre run when it reads 13 degrees. After an hour I’m back and it’s at 60 plus degrees and I’m sweating im... See more

Rated 5 out of 5 stars

Delivery and installation was great. Installers were very quick,helpful and friendly explained all functions of the sauna. The sauna itself is great quality and does exactly what it claims. Love the B... See more

Rated 5 out of 5 stars

The team at Nook provided a 5 star customer experience. There was a delay in our project which meant we had to delay sauna delivery significantly. The team were always happy to accommodate. Installat... See more


Company details

  1. Sauna

Written by the company

Embrace the warmth. Elevate your wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

729 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(729)

456 reviews in the last 12 months

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Rated 5 out of 5 stars

A great product from a great team

Easy to navigate and order online ✅
Great communication every step of the way ✅
Helpful an friendly service for install ✅
Great product ✅
High quality finish ✅
Easy to use ✅
Plenty of features ✅
Recommended ✅

11 March 2026
Unprompted review
Rated 5 out of 5 stars

A healthy retreat at home. What a joy !


Great communication from Nook on purchase and arranging install . Installation was seamless . Follow up has been a bit light on, but have had my sauna 2 months now and enjoying the healthy retreat on my own back deck.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Affordable effective

This is an affordable addition to our outdoor area.
The two seater is easily installed by the company who comunicated very well with me.
It only require basic electrical switch. It is effective in heating up in less than 20 minutes.
I love the cedar interior and the blue tooth with great sound.
Will recommend this to those who have space for it.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

I’m not normally one to post. I did a lot of reading and actually took me a few years to lock in a purchase. I went the two person Nook Elite. I have used IR saunas before and liked them but always had in the back of my head that it wasn’t going to be hot enough. My god, 20 mins in the nook and I’m dripping wet. Better than I could have imagined. Service and install was super efficient and I was using it that afternoon. I think I have used it 8 out of ten 10 days I’ve had it. Slept like a baby. Skin feel delightful! Honestly, if you were tossing up a nook or a different
Ore expensive company - I would recommend the Nook everyday of the week. I can’t wait to buy one of those kinky sauna hats to wear as my next purchase!! Thanks so much Nook.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience purchasing the Nook

Great experience purchasing the Nook. It was super easy to buy online, then installation was booked within two weeks and it’s super easy to use and works very well.
Using it about 4 times per week and I can already feel the benefits with my skin and sleep.
Highly recommend!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Love our Nook sauna

We had our Nook sauna delivered last week. The communication regarding delivery details was excellent, the guys who delivered and installed were fantastic and the after sale/ installation follow up has really been appreciated. I’m just loving my Nook sauna and have used it every day.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

My Nook sauna is amazing !

My Nook sauna is amazing !
All the features including lighting options, lowlight options, Bluetooth for music and remote control for lighting.
The sauna is comfortable and a good size.
The customer service from day 1 has been amazing. From the purchasing team, to installation team and the installers themselves.
The sauna was built efficiently and quickly with no effort from me !
I was recommended a Nook sauna by a friend and I will be further recommending them to everyone.
The craftsmanship is also top notch ! Heats up quickly and no lag in heat when opening/closing door to enter and exit the sauna.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend

The two technicians that installed our sauna were super friendly and very efficient. It took under an hour start to finish. The sauna is amazing, we have used it everyday since getting it a week ago. It works great, heats up in 20 minutes, cools down quickly. We have the 3 person sauna, it’s very comfortable for my partner and I to use together and have enough room to sit comfortably. The Bluetooth for our music is an amazing feature and the coloured lighting is fun too. It’s absolutely worth the price, which was really reasonable. Definitely recommend getting a Nook sauna.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality and well priced

I waited 8 years for a sauna and when I finally moved forward with my purchase not only was Nook well priced but the quality was amazing, the customer service was next level I was kept up to date and in the loop from purchase to delivery and the guys that did my installation were super friendly insisted I allow my dogs inside with them while they completed the install and made sure I was all over the instructions and answered all my questions before leaving, I highly recommend Nook Saunas

4 March 2026
Unprompted review
Rated 5 out of 5 stars

The team at Nook were excellent to deal…

The team at Nook were excellent to deal with. Great communication, helpful & informative. My sauna arrived exactly when they said it would & the guys who set it up were very thorough. I love my sauna & highly recommend this company!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing sauna & experience!

Loving our Nook sauna so far & can’t wait to see the benefits from consistently using it! These guys have the most amazing customer service! From the moment we ordered our sauna to our awesome delivery & installation guys Nook were on the ball! Cannot recommend them enough! Thanks so much guys!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

10 STAR SERVICE from start to finish

10 STAR SERVICE from start to finish . I first emailed a lovely lady named Carolin who couldnt help me enough in deciding on what sauna to purchase. She was brilliant. The moment from purchase to delivery i was kept in the loop and upon arrival the two young men were professional, friendly lovely young men, they were both Informative about my new sauna , they ran me through how to use it & reassured me that should I have any issues to contact them asap. In all honestly i could not recommend Nook saunas HIGHLY ENOUGH ! Impeccable service and product all round .

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Easypeasy

Great, hassle free experience. There wasn’t a single hiccup throughout the entire process from start to finish. We live a couple of hours south of Perth and paid a small fee for delivery and assembly but it was well worth it. The delivery was on time, the young fellas took a great deal of care assembling the sauna, they were very helpful and took the time to explain what they were doing and then went through the operating steps thoroughly. The sauna has met all of our expectations so far. I have no hesitation in recommending this company if you are looking to purchase a sauna.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Incredible high quality product and great customer service

Incredible high quality product and amazing customer service. The team came out and installed our sauna and they were super helpful and set up was quick and easy. Love that it just plugs into a normal PowerPoint, heats up quickly, I can choose my mood through all the different coloured lighting and I can listen to my music or podcasts through the Bluetooth speakers. We chose Nook because of the safety and quality ratings compared to other brands and can’t fault our experience.

6 March 2026
Unprompted review

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