The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more
Company replied
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Review summary
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Reviews shaping this summary
The product is very good but it was dropped when being delivered. It looked like it was damaged the way the packaging was hanging off but it has been working well since the delivery.
Company replied
Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more
Company replied
1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more
Company replied
4.3
Excellent
2K reviews
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Delivery was very prompt
Delivery was very prompt. Receiving item so quickly after placing order was brilliant
Object was as described.
17 June 2026
Reply from Nisbets Ireland
We are so pleased to hear you received your item quickly and that it was exactly as described. Thank you for your wonderful feedback!
Bottle cooler doesn't work!!!
I bought a bottle cooler last Friday, it hasn't worked since it arrived and still no replacement! Unbelievable! No service call, shocking service
17 June 2026
Reply from Nisbets Ireland
Apologies for what has happened. I can see that a service call is scheduled for today to address the issue.
We understand your frustration, especially as the bottle cooler has not been working since delivery. This is not the standard of service we expect to provide.
Thank you for your patience while we get this resolved
Colm Nisbets Ireland
Excellent service from ordering to…
Excellent service from ordering to invoice to delivery and the freezer is spot on
17 June 2026
Reply from Nisbets Ireland
We're so happy to hear you had such a positive experience with us! Thank you for your kind words.
Reply from Nisbets Ireland
We're happy to hear that. We appreciate your kind words.
My experience was when I walked in the…
My experience was when I walked in the main door to be welcomed with a smile.
Staff take the time to help you make the right and better choices amazing people
10 June 2026
Reply from Nisbets Ireland
We're so glad you felt welcomed and that our staff provided excellent assistance. We appreciate your kind words and positive feedback!
I ordered a small number of products…
I ordered a small number of products but the item that I wanted the post did not arrive. There was no explanation or communication why the main item did not arrive beyond receiving an adjusted invoice by post.
It was very wierd.
10 June 2026
Reply from Nisbets Ireland
I’m very sorry to hear about your experience and for the lack of communication regarding your order.
That’s certainly not the level of service we aim to provide. We understand how frustrating it is when the main item you ordered doesn’t arrive without any prior notice or explanation, and we apologise for the inconvenience this has caused.
We will have a member of our team reach out to you directly as soon as possible to investigate what happened and ensure this is resolved for you.
Thank you for bringing this to our attention, and again, please accept our sincere apologies.
Colm Nisbets Ireland
Reply from Nisbets Ireland
We are so pleased you enjoyed our quality materials and prompt delivery. We appreciate your kind words.
Amazing and super fast delivery.I …
Amazing and super fast delivery.I ordered wrong product but the changed for me no problem.
10 June 2026
Reply from Nisbets Ireland
Thank you so much for your kind feedback!
We’re delighted to hear that your order arrived quickly and that our team was able to help you with the product change without any hassle that’s exactly the service we strive to provide.
We really appreciate you taking the time to share your experience
Great communication and Great service…
Great communication and Great service higley recommend,
10 June 2026
Reply from Nisbets Ireland
Thank you so much for your kind feedback!
Item required was easy to find and…
Item required was easy to find and order. Order dispatched promptly and delivered by delivery service at indicated time.
10 June 2026
Reply from Nisbets Ireland
Thank you for your great feedback!
We’re really pleased to hear that you found the ordering process easy and that your delivery arrived promptly as scheduled. That’s exactly the level of service we aim to provide.
We appreciate you taking the time to share your experience
Very Happy with the product
Very Happy with the product, ordering, price, service and delivery of the 40 litre Burco
10 June 2026
Reply from Nisbets Ireland
Thank you for your great feedback!
Reply from Nisbets Ireland
Thank you for your great feedback!
Reply from Nisbets Ireland
Thank you for your great feedback!
Reply from Nisbets Ireland
Thank you for your great feedback!
Reply from Nisbets Ireland
Thank you for your great feedback!
We ordered a small water boiler for an…
We ordered a small water boiler for an event and it showed up the next day almost. The boiler works great and saved us a headache further down the road.
10 June 2026
Reply from Nisbets Ireland
Thank you for your fantastic feedback!
We’re delighted to hear that your order arrived so quickly and that the water boiler worked perfectly for your event
We really appreciate you taking the time to share your experience
No response to DOUBLE CHARGE
Ordered 2 parasol covers.
Despatched separately.
Billed with 3 invoices for 4 covers.
Emailed Nisbets requesting refund for excessive charges.
Still awaiting response
8 June 2026
Reply from Nisbets Ireland
I’m very sorry for the confusion and frustration this has caused.
I can see that our team responded to you yesterday, and a refund has now been arranged for the duplicate order.
If there’s anything else we can help with, please don’t hesitate to let us know.
Colm Nisbets Ireland
Very good company and product
10 June 2026
Reply from Nisbets Ireland
Thank you for your great feedback!
Superfast delivey
The item I ordered was in stock and available for next day delivery and it actually arrived the next day. Superfast delivery. I'm very impressed. So refreshing to come across a reliable service.
16 June 2026
Reply from Nisbets Ireland
We are so glad to hear you had such a positive experience with our delivery service. Your kind words mean a lot to us!
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