Nisbets Ireland Reviews 

1,515
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,069 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and the staff's helpfulness. Many people are impressed with the quick and prompt delivery, often receiving their good quality products the very next day, finding them exactly as described. However, some customers noted occasional delivery delays, with items taking longer than expected or arriving incomplete in multiple shipments. Additionally, a few people experienced products being faulty or breaking shortly after purchase.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting speedy and prompt delivery,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Service

People report positive experiences with service, often describing it as excellent, fast, and professional.... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order placed 14 5 2026. Delivery made 16 6 2026. Looking forward to making a terrine for the hot summer days.... when they arrive.

Company replied

Rated 4 out of 5 stars

I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days

Company replied

Rated 5 out of 5 stars

Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... See more

Company replied

Rated 5 out of 5 stars

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,515)

1,041 reviews in the last 12 months

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Rated 1 out of 5 stars

The delivery took much longer than I…

The delivery took much longer than I expected. The logistics at least for this time need to be better. I couldnt possibly use Nisbetts again for this. I am filling this out and I still dont have my omelette pan. I dont even know when I will have it. Not good enough. I ordered and bought it in April. Not good enough, in fact its rediculous.

10 June 2026
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Reply from Nisbets Ireland

Thank you for your message, and please accept our sincere apologies for the delay in responding to you.
We completely understand your frustration, and we’re very sorry for any inconvenience caused. As noted on our website, these products do have a lead time, which can occasionally result in delays like this.
We truly appreciate your patience and understanding.
If there’s anything further we can assist you with in the meantime, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

very efficient

very efficient , easy to deal with, delivery prompt

10 June 2026
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Reply from Nisbets Ireland

We are so pleased you found us efficient and easy to deal with. Your kind words mean a lot.

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery. Great product. I bought a Vogue stainless steel pan. It is great.

10 June 2026
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Reply from Nisbets Ireland

Thank you for your kind words! We’re delighted to hear you’re happy with the fast delivery and that the Vogue stainless steel pan is working out so well for you. Enjoy your cooking, and we appreciate your support!

Rated 5 out of 5 stars

Delivery in less than 24h.

Delivery in less than 24h.

10 June 2026
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Reply from Nisbets Ireland

Thanks so much for your positive feedback! We’re really pleased you’re happy with your experience

Rated 5 out of 5 stars

Lovely cafetiere

3 cup cafetiere looks great.Coffee stays hot for your next cup and looks great.I was unlucky that I waited more than 10 days for the order as it was coming from the UK but the wait was OK as it was not urgent

3 June 2026
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Reply from Nisbets Ireland

We're so glad you're enjoying your cafetiere and that it keeps your coffee hot! We appreciate your patience with the delivery time.

Rated 5 out of 5 stars

Products as advertised

Products as advertised. Delivery according to schedule, even though the items were divided into separate parcels based on availability. Estimated delivery dates were very accurate.

10 June 2026
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Reply from Nisbets Ireland

We’re delighted to hear everything arrived as expected and on schedule, and that the delivery updates were accurate. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fast and excellent customer service

Fast and excellent customer service
Have used my two knives ..bought them for cutting sourdough bread 🍞 unreal the knives I had wouldn't cut through the crispy crust they are a game changer .. also way cheaper than other websites for the exact same knife.. thank-you

10 June 2026
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Reply from Nisbets Ireland

We appreciate your kind words about our service. We are glad we could help.

Rated 1 out of 5 stars

Strip Bulb for display Fridge

It took weeks to get the strip bulb
The bulb is not working, its flashing when connected
There were two separate charges and my credit card was charged when I placed the order and NOT when I received it!!!

10 June 2026
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Reply from Nisbets Ireland

Thank you for bringing this to our attention, and we’re very sorry for the experience you’ve had.
We apologise for the delay in receiving your bulb and for the issue with it not working properly that’s certainly not the standard we aim to provide. We also understand your concern regarding the separate charges and the timing of the payment, and we’re sorry for any confusion this caused.
Please reach out to our customer service team sales@nisbets.ie with your order details so we can resolve this for you as quickly as possible, including arranging a replacement or refund where appropriate. We appreciate your patience and the opportunity to make this right.

Rated 5 out of 5 stars

Great service

Great service.
Easy to order
Customer Service was efficient and very good for enquiries regarding the product availability

10 June 2026
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Reply from Nisbets Ireland

Thank you for your great feedback! We’re delighted to hear you found the ordering process easy and our customer service helpful and efficient. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

you delivered as expected

you delivered as expected. Thank you

10 June 2026
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Reply from Nisbets Ireland

Thank you for your review! We’re delighted everything was delivered as expected and appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Order placed 14 5 2026

Order placed 14 5 2026. Delivery made 16 6 2026.

Looking forward to making a terrine for the hot summer days.... when they arrive.

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We appreciate your feedback regarding the delivery timeframe. We hope you enjoy making your terrine once the warmer weather arrives!

Rated 5 out of 5 stars

Delivery was fast and on time

Delivery was fast and on time, the service was excellent—I'm very satisfied and will definitely order again next time.

10 June 2026
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Reply from Nisbets Ireland

We are so happy to hear you had such a positive experience with us! We appreciate your kind words.

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