The customer care is quick to respond when there was an issue with my payment online and when I enquired when the rest of my order would be arriving. The quality of the items is very good and all... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The product is very good but it was dropped when being delivered. It looked like it was damaged the way the packaging was hanging off but it has been working well since the delivery.
Company replied
Went into the Nisbet in Cork a couple times, both have great experience, very helpful and friendly lady at the checkout counter. Also, made phone call to an item that needed to wait 5 weeks before del... See more
Company replied
1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more
Company replied
4.3
Excellent
2K reviews
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Charged twice order not confirmed had…
Charged twice order not confirmed had to call customer service which was helpful. 3 separate knives 3 separate deliveries in convenient. Very long wait time on order. Would look for other sellers.
22 June 2026
Reply from Nisbets Ireland
Thank you for your feedback, and please accept our sincere apologies for your experience.
I regret the inconvenience caused by the duplicate charge, the need to contact customer service, and the separate deliveries for your order. I also understand your frustration with the delay in fulfilment. These issues are not in line with the standard of service we aim to provide.
We appreciate you bringing this to our attention and will review these matters internally to improve our processes.
Colm Nisbets Ireland
Massive wait time for delivery
Massive wait time for delivery. I had to call after a number of weeks to see where my order was.
24 June 2026
Reply from Nisbets Ireland
Please accept our sincere apologies for the delay you experienced with your order. We regret the extended wait time and the inconvenience caused by you having to contact us for an update.
This is not the level of service we aim to provide, and we appreciate your patience in this matter
Colm Nisbets Ireland
Delivery always so quick
Delivery always so quick and usually have our order within 1 day of purchase.
23 June 2026
Reply from Nisbets Ireland
Thank you for sharing your positive feedback.
Reply from Nisbets Ireland
Thank you for your kind feedback. Your comments are greatly appreciated and will be shared with the team.
You were out of stock and it went to…
You were out of stock and it went to back order. But it arrived fast enough. Thanks
23 June 2026
Reply from Nisbets Ireland
Thank you for your message. I’m glad to hear the order arrived in time despite the backorder situation.
We appreciate your understanding and your feedback.
I ordered a 5ltr flask which came in…
I ordered a 5ltr flask which came in good time but it was extremely badly packaged. When it arrived the box was opened & it was clearly thrown around in transit because the plastic on the lid was broken.
All this really needed was bubble wrap of something to keep it secure. It could have been avoided.
I needed it for a very long day event & couldn’t bring it even though I had it ontime!!!
23 June 2026
Reply from Nisbets Ireland
I’m very sorry to hear about this, and I want to apologise for the condition the flask arrived in. I completely understand how frustrating this must have been, especially as it was needed for an important event.
I can see that the team have already arranged a replacement, which is good to hear. In the meantime, please accept our apologies for the inconvenience caused the packaging should have been sufficient to prevent this from happening.
Thanks for bringing this to our attention, and we’ll ensure this is reviewed to avoid a repeat
Colm Nisbets Ireland
Speedy Delivery and quality of product
15 June 2026
Reply from Nisbets Ireland
Thank you so much for your kind feedback.
Fast service and delivery.
22 June 2026
Reply from Nisbets Ireland
Thank you so much for your kind feedback.
Reply from Nisbets Ireland
Thank you so much for your kind feedback.
Only received half of my order
Only received half of my order, 3 weeks on & no communication as to when remaining items to be delivered.
11 June 2026
Reply from Nisbets Ireland
Hello
I am sorry for the inconvenience caused and for the lack of communication regarding the remainder of your order.
I completely understand your frustration, especially given that it has been three weeks without an update. We will contact you today with a full update on the outstanding items and expected delivery.
Thank you for your patience, and again, I’m very sorry for the delay.
Colm Nisbets Ireland
Reply from Nisbets Ireland
Thank you so much for your kind feedback.
Reply from Nisbets Ireland
Thank you so much for your kind feedback.
Quick turnaround for delivery and kept…
Quick turnaround for delivery and kept up to speed on despatch etc.
21 June 2026
Reply from Nisbets Ireland
We are so glad to hear you had a positive experience with our delivery and updates. Thank you for your feedback!
Ordered wrong size changed immediately…
Ordered wrong size changed immediately no hassle whatsoever got them next day and they picked up the return, fabulous service
21 June 2026
Reply from Nisbets Ireland
Thank you so much for your kind feedback.
We’re delighted to hear that everything went smoothly with your order and exchange, and that the collection and delivery were hassle-free. It’s great to know our team could assist quickly and efficiently.
We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.
Prompt delivery and competitive prices 👍
18 June 2026
Reply from Nisbets Ireland
Thank you so much for your kind feedback.
Fast efficient good value
18 June 2026
Reply from Nisbets Ireland
Thank you so much for your kind feedback.
The freezer is not displaying the…
The freezer is not displaying the products.
We received it on Monday morning.
We plugged it in on Tuesday evening.
And the problem is not cooling from the first using day.
Very disappointing
18 June 2026
Order received in two portions and all…
Order received in two portions and all was in working order. in a timely fashion.
10 June 2026
Reply from Nisbets Ireland
We're happy to hear that your order arrived in a timely fashion.Thank you for your feedback!
STOP SENDING EMAILS AFTER I MADE A…
STOP SENDING EMAILS AFTER I MADE A PURCHASE.
I KNOW WHERE TO FIND YOU "IF" I NEED TO USE YOU AGAIN. ITS SO ANNOYING
17 June 2026
Reply from Nisbets Ireland
Hello
Apologies for any inconvenience caused.
We’ve now updated the email preferences on your account as requested. Please note that changes to our mailing lists are scheduled in advance, so it can take up to 30 days for this update to take full effect.
Colm Nisbets Ireland
Delivery was very prompt
Delivery was very prompt. Receiving item so quickly after placing order was brilliant
Object was as described.
17 June 2026
Reply from Nisbets Ireland
We are so pleased to hear you received your item quickly and that it was exactly as described. Thank you for your wonderful feedback!
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