Nisbets Ireland Reviews 

1,485
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,068 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and attentive staff who make interactions pleasant and efficient. Many appreciate the quick delivery, often receiving their orders within a day, and find the products to be of good quality and exactly as described. The ordering process is frequently noted as simple and easy, with a good variety of items available. However, some people were dissatisfied with their orders, experiencing delays in delivery, receiving incomplete shipments, or finding items out of their original packaging. A few customers also mentioned issues with faulty products or long wait times for repairs and replacements, sometimes without clear communication from the company.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting speedy and prompt delivery,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Service

People report positive experiences with service, often describing it as excellent, fast, and professional.... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order placed 14 5 2026. Delivery made 16 6 2026. Looking forward to making a terrine for the hot summer days.... when they arrive.

Company replied

Rated 4 out of 5 stars

I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days

Company replied

Rated 5 out of 5 stars

Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... See more

Company replied

Rated 5 out of 5 stars

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more

Company replied


Company details


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4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,485)

1,003 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered wrong size changed immediately…

Ordered wrong size changed immediately no hassle whatsoever got them next day and they picked up the return, fabulous service

21 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you so much for your kind feedback.
We’re delighted to hear that everything went smoothly with your order and exchange, and that the collection and delivery were hassle-free. It’s great to know our team could assist quickly and efficiently.
We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.

Rated 1 out of 5 stars

STOP SENDING EMAILS AFTER I MADE A…

STOP SENDING EMAILS AFTER I MADE A PURCHASE.
I KNOW WHERE TO FIND YOU "IF" I NEED TO USE YOU AGAIN. ITS SO ANNOYING

17 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Hello
Apologies for any inconvenience caused.
We’ve now updated the email preferences on your account as requested. Please note that changes to our mailing lists are scheduled in advance, so it can take up to 30 days for this update to take full effect.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Delivery was very prompt

Delivery was very prompt. Receiving item so quickly after placing order was brilliant

Object was as described.

17 June 2026
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Reply from Nisbets Ireland

We are so pleased to hear you received your item quickly and that it was exactly as described. Thank you for your wonderful feedback!

Rated 1 out of 5 stars

Bottle cooler doesn't work!!!

I bought a bottle cooler last Friday, it hasn't worked since it arrived and still no replacement! Unbelievable! No service call, shocking service

17 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Apologies for what has happened. I can see that a service call is scheduled for today to address the issue.
We understand your frustration, especially as the bottle cooler has not been working since delivery. This is not the standard of service we expect to provide.
Thank you for your patience while we get this resolved

Colm Nisbets Ireland

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to invoice to delivery and the freezer is spot on

17 June 2026
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Reply from Nisbets Ireland

We're so happy to hear you had such a positive experience with us! Thank you for your kind words.

Rated 5 out of 5 stars

My experience was when I walked in the…

My experience was when I walked in the main door to be welcomed with a smile.
Staff take the time to help you make the right and better choices amazing people

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad you felt welcomed and that our staff provided excellent assistance. We appreciate your kind words and positive feedback!

Rated 1 out of 5 stars

I ordered a small number of products…

I ordered a small number of products but the item that I wanted the post did not arrive. There was no explanation or communication why the main item did not arrive beyond receiving an adjusted invoice by post.

It was very wierd.

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

I’m very sorry to hear about your experience and for the lack of communication regarding your order.
That’s certainly not the level of service we aim to provide. We understand how frustrating it is when the main item you ordered doesn’t arrive without any prior notice or explanation, and we apologise for the inconvenience this has caused.
We will have a member of our team reach out to you directly as soon as possible to investigate what happened and ensure this is resolved for you.
Thank you for bringing this to our attention, and again, please accept our sincere apologies.

Colm Nisbets Ireland

Rated 5 out of 5 stars

Good prompt delivery

Good prompt delivery
Good quality material

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We are so pleased you enjoyed our quality materials and prompt delivery. We appreciate your kind words.

Rated 5 out of 5 stars

Amazing and super fast delivery.I …

Amazing and super fast delivery.I ordered wrong product but the changed for me no problem.

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you so much for your kind feedback!
We’re delighted to hear that your order arrived quickly and that our team was able to help you with the product change without any hassle that’s exactly the service we strive to provide.
We really appreciate you taking the time to share your experience

Rated 5 out of 5 stars

Item required was easy to find and…

Item required was easy to find and order. Order dispatched promptly and delivered by delivery service at indicated time.

10 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your great feedback!
We’re really pleased to hear that you found the ordering process easy and that your delivery arrived promptly as scheduled. That’s exactly the level of service we aim to provide.
We appreciate you taking the time to share your experience

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