Nisbets Ireland Reviews 

1,514
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,069 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of ordering and the staff's helpfulness. Many people are impressed with the quick and prompt delivery, often receiving their good quality products the very next day, finding them exactly as described. However, some customers noted occasional delivery delays, with items taking longer than expected or arriving incomplete in multiple shipments. Additionally, a few people experienced products being faulty or breaking shortly after purchase.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting speedy and prompt delivery,... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Service

People report positive experiences with service, often describing it as excellent, fast, and professional.... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order placed 14 5 2026. Delivery made 16 6 2026. Looking forward to making a terrine for the hot summer days.... when they arrive.

Company replied

Rated 4 out of 5 stars

I was disappointed with the delivery time as I paid nearly €10 for next day delivery but did not r receive it next day it took 3 days

Company replied

Rated 5 out of 5 stars

Very easy to make an order, goods are of good quality, and delivery's super fast. There was only one issue. Upon delivery, one of the items was out of its original box, and parts of it were scattered... See more

Company replied

Rated 5 out of 5 stars

1st time using Nisbets. I wanted to buy an Air conditioner unfortunately delivery took sometime but this was not Nisbets fault. it turns out this was all down to the UK. I will also add customer ser... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(1,514)

1,034 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great staff

Helpful staff

1 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your feedback! We're delighted to hear that you found our staff helpful.

Rated 5 out of 5 stars

Excellent service

Excellent service, from ordering online to fast efficient delivery.

7 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your kind feedback. We're delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly and efficiently.

Rated 5 out of 5 stars

Great service but ott delivery.

The service is great but I am getting each item bit by bit in the post. I could wait and get a few things together in one box. Also, the boxes are huge for the items.

7 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your feedback, and we're sorry for any inconvenience caused by receiving your order in multiple deliveries.

We do our best to get products to customers as quickly as possible, so items that are in stock are often dispatched straight away rather than holding up the entire order. We also apologise if the packaging seemed excessive for the items received. Your comments are appreciated, and we'll share them with our warehouse team as we continue to improve both our shipping and packaging processes.

Thank you for your support and for taking the time to leave a review

Rated 5 out of 5 stars

Easy to find what I wanted on the…

Easy to find what I wanted on the website, place an order and track the delivery. The service overall was excellent!

5 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your feedback! We're delighted to hear you found our website easy to use and that the ordering and delivery tracking process met your expectation

Rated 5 out of 5 stars

Got to speak to an actual human being…

Got to speak to an actual human being very easily which is a major plus these days. Very helpful and the product looks perfect. Well done Nisbets.

7 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad to hear you had such a positive experience and found our team helpful! Thank you for your kind words.

Rated 5 out of 5 stars

It's always on time and very smooth to…

It's always on time and very smooth to order online like always

6 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad to hear that your orders are always on time and that you find our online ordering process smooth. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Delivery earlier than expected.
Everything perfect will use this company again.

2 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so happy to hear you had such a positive experience with us! It's wonderful to know that everything was perfect and that you'll be using our services again.

Rated 1 out of 5 stars

Terrible after sales from this company

Terrible after sales from this company
Bought a Polar Ice machine from this company and It broke after 6 months. Phoned them because it is still under warranty. I had to phone them constantly to try and get this fixed because we are going to the shops every day to by bags of ice.
They tell us they have 1 engineer for the whole country and he is very busy.
Then they tell us it will be 5 weeks before they get a part to fix the machine.
Obviously selling cheap Chinese Junk
STAY WELL CLEAR OF THIS COMPANY

2 July 2026
Unprompted review
Nisbets Ireland logo

Reply from Nisbets Ireland

Thank you for your feedback. We're sorry to hear that you've been disappointed with your experience.
As we cannot identify your order or see the full details of the issue from this review, we would appreciate it if you could contact us directly at sales@nisbets.ie with your order information and further details. Our team will review the matter and investigate the service and warranty support provided.
We take all customer concerns seriously and would welcome the opportunity to look into this for you

Colm Nisbets Ireland

Rated 5 out of 5 stars

Fast

Fast, on time , intact, perfect

1 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so glad to hear that your order arrived quickly, on time, and in perfect condition. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Delivery time and product.

Delivery time and product.

1 July 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We appreciate your feedback regarding the delivery time and product. We are always working to improve our services.

Rated 5 out of 5 stars

Top Quality & Speedy Delivery

Top Quality goods, delivered fast.

23 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're delighted to hear that you are happy with the quality of our products and the speed of our delivery. Thank you for your kind words!

Rated 5 out of 5 stars

Recent Purchase Online

The order was put through and delivered very quickly.

22 June 2026
Nisbets Ireland logo

Reply from Nisbets Ireland

We're so pleased to hear that your order was processed and delivered so quickly. Thank you for sharing your positive experience with us!

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