Great customer service! I reached out via live chat to ask for a first-time discount code after signing up, and Will helped me out and added one to my cart right away. Ordering was super easy—I'll com... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I usually buy filters for my car on Amazon, but after searching online, I stumbled upon NewParts.com. They carry the exact same brands I normally use, but the total price was lower, even after addin... See more
Company replied
Unlike some companies which act like they're doing you a favor, Newparts fills the order and ships fast. A progress report including tracking info is provided as well. Shipping costs are reasonable.... See more
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The brand of the part I was searching for was important for the repair for my older X5 BMW. Newparts.com had it, and they had it in stock which was also very important to me. Other euro specialist par... See more
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Company details
Written by the company
Newparts helps customers find the right part at the right price with no surprises. We offer a wide variety of OEM and aftermarket parts for domestic, Asian, and European vehicles with clear fitment details and honest, affordable pricing. Orders placed before 2:00 p.m. CST typically ship the same business day from Tennessee and partner warehouses. Our expert chat support is available daily from 8 a.m. to 10 p.m. CST to answer questions and guide repairs. Fitment Confidence is built into the catalog so customers can choose parts that match their vehicle. Kits That Fix™ bundles related components to make common repairs simpler.
Contact info
231 HOGAN ROAD, 38563, GORDONSVILLE, United States
- (615) 761-5655
- customerservice@newparts.com
- newparts.com
4.6
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from Newparts
Thanks for the great review! We’re happy to hear the part was an exact match and that it reached you quickly.
We appreciate your business and look forward to helping you again!
Just what I needed at a great price
Newparts had the brand-name, quality products for my Highlander at very low prices. Shipped my order the same day and it arrived on time.
10 April 2026
Reply from Newparts
Thanks so much for the kind words! We’re thrilled to hear you got the right parts for your Highlander at a great price and that they arrived on time.
If you need anything else for your vehicle in the future, we’re happy to help. Safe driving!
It was by far the best price I could…
It was by far the best price I could find. The item arrived promptly. The only slight negative was the shipping cost which ate up much of the price savings. Still cheaper overall.
10 April 2026
Reply from Newparts
Thank you for the feedback! We’re glad you found the best price and received your order promptly.
We appreciate your honest note regarding the shipping costs and are happy you still saved overall. We look forward to helping you again!
I order Bosch Alternator but i get…
I order Bosch Alternator but i get…
I order Bosch Alternator but i get item No brand or No stick about product at all, only bosch box and then you have to return core and box too
I think ebay about $100 but the sale to me $ 316
I was lie to
dont spend money for that
19 November 2025
Reply from Newparts
Hello John,
I’d like to clarify that you ordered a remanufactured unit, as disclosed on the product page. Because these parts are professionally rebuilt from the original cores, they occasionally do not have the same labels or stickers as a brand-new item. Please be assured that the internal components are genuine and meet all quality standards.
The price reflects the high quality of this specific rebuild compared to generic alternatives. As this is a remanufactured part, returning the core and the original box is a standard requirement for your core refund.
As previously discussed, we have accepted your request for a core charge return and issued a refund swiftly upon delivery.
If you have further questions, please reach out via chat or email.
Reply from Newparts
Thank you for the great feedback! We are glad we could help you get those Genuine VW parts at a great price and delivered quickly.
We appreciate your business and hope to see you again for your next project!
Reply from Newparts
Thank you for the kind words! We take pride in offering top-tier brands at the best possible prices while getting them to your door as quickly as possible.
We appreciate your business and look forward to assisting you again!
Good parts and shipped fast
7 April 2026
Reply from Newparts
Thank you so much for the feedback! We're glad to hear the parts were exactly what you needed and that they arrived quickly.
We appreciate your business and look forward to helping you with your future automotive needs!
good product for DIY
Just installed the brake pads, they fit perfectly on my car, and it rides better now.
4 April 2026
Reply from Newparts
It’s wonderful to hear that the brake pads were a perfect fit and that you’ve already noticed an improvement in your ride quality! We appreciate you choosing us for your automotive needs.
Reply from Newparts
That is so kind of you to say! We are incredibly thankful for your support and happy to hear that you had such a great experience with us.
Thank you for choosing us for your automotive needs!
Ordered a brake light housing for my…
Ordered a brake light housing for my 2005 Mercedes great price was just expecting the housing also got light bulbs
Showed up in a few days
4 April 2026
Reply from Newparts
We are so glad to hear that you were pleased with the price of your 2005 Mercedes brake light housing! It’s always a great bonus when the bulbs are included to help get you back on the road even faster.
Thank you again for choosing us for your automotive needs!
Reply from Newparts
It’s great to hear you’re happy with the price and quality of your parts! Thank you for choosing us for your automotive needs.
My go to parts supplier
I always check Newparts before looking elsewhere because they have the best prices on both oem and third party parts
2 April 2026
Reply from Newparts
We really appreciate the feedback! It’s great to hear that we’re your first stop for both OEM and aftermarket parts.
We work hard to keep our prices competitive, so thank you for the support and for choosing Newparts. We look forward to helping you with your next project!
Cheap, genuine parts
Genuine Motorcraft part, cheapest I could find. Quick shipping. I would say more but what else is there to say? Legit company. Low price, at least on the 2006 explorer fan resistor I ordered(much lower, about 40% lower than the next lowest price). I'm well satisfied.
30 March 2026
Reply from Newparts
We really appreciate the feedback! It’s great to hear we could get that genuine Motorcraft part to you quickly and at the best price.
Thanks for choosing us for your project!
they were very responsive
they were very responsive and communicated with me constantly, parts fit great and arrived quickly
8 April 2026
Reply from Newparts
Thank you for the wonderful feedback! It’s great to hear that our communication met your expectations and that the parts were a perfect fit for your vehicle.
We know how important it is to get back on the road quickly, so we're glad we could help make that happen. We look forward to working with you again on your next project!
Value and service
The price for the item was lower than anywhere else. It arrived faster than estimated.
27 March 2026
Reply from Newparts
Thank you for the feedback!
We’re glad we could offer the best price and get your order to you ahead of schedule. We appreciate your business and look forward to helping you again soon!
Reply from Newparts
Thank you for the feedback!
We're glad we could make it easy to find the part you needed and get it shipped out to you on time.
We look forward to helping you with your next order!
Reply from Newparts
Glad to hear that! I know how important it is to get back on the road without any delays.
If you need anything else—whether it's a part fitment check or another order update—just let me know. Happy to help!
Reply from Newparts
Thank you so much for the feedback! We are glad to hear that the part was a perfect fit and that you’re happy with the price.
We appreciate your business and look forward to helping you with any of your future automotive needs. Drive safely!
Price was great but delivery driver was…
Price was great but delivery driver was out of his delivery window contrary to what was sent to me.
Can't have everything.
1 April 2026
Reply from Newparts
Thank you for your feedback. We’re glad the pricing met your expectations, but we apologize for the delivery delay.
While we don't have direct control over the carrier's drivers, we understand how frustrating it is when the delivery window isn't met. We’ll certainly pass this feedback along to the carrier to help improve their service.
We appreciate your business and look forward to serving you again.
Good price and timely delivery!
22 March 2026
Reply from Newparts
Thanks for the great feedback! We’re glad we could help you save on that part and get it to you quickly.
We look forward to helping you out again in the future.
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