Online purchase I’ve purchased three baby grows and the quality and designs are absolutely beautiful! I’ve purchased lots of nice clothes from companies like Zara, Mango & H&M recently but the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I placed an order for clothes for my granddaughter for her holiday. The site was very easy to navigate and place an order. In addition it was lovely to see the beautiful clothes for both children an... See more
Company replied
I love the clothes from Newbies. The service is excellent, both in store and online. Great communication and fast delivery. I buy for my soon to be, one year old granddaughter who lives in America... See more
Company replied
I have been ordering from Austria for my Granddaughter ,living in the UK and everything was working without any problem and very quick delivered.I´m sure , I will do it again .Very satisfying. It wou... See more
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Company details
Written by the company
We’re Newbie, a Swedish lifestyle brand for the little ones we love. We offer timeless, stylish and sustainable clothing at affordable prices for children aged 0-8 years. We know you only want the best for your little ones, so we take the utmost care in making our products. Using organic cotton our designs are produced with love and passion, taking inspiration from the Swedish way of living. All our love and care goes into creating the highest-quality pieces which will be used and inherited for generations to come. Bring some Swedish style to your little one’s wardrobe today. Launched in 2010 as part of the KappAhl Group, Newbie has quickly grown thanks to our community of ‘Newbie Lovers’: mums, dads, grandparents and friends who have helped to shape who we are today and to spread the Newbie word far and wide. The popularity of Newbie and huge demand for the products led to the opening of our first standalone store in Stockholm in 2014. Today, we have ten stores across Europe, including in Sweden, Norway, Finland and Poland with additional Newbie Stores due to launch in the coming months.
Free shipping on orders over £40
Free standard Shipping on orders over £40 (2-5 working days, tracking 48h)
Standard delivery is free for every order over £40, for order value below £40 delivery fee is £4.
Express delivery (1-2 working days, tracking 24h) - £6,50
Where do we deliver?
We use Royal Mail, UK mail and DHL as our distribution partners and we deliver to the whole UK (including Highlands, Offshore Island & Northern Ireland. Excluding Isle of Man).
Contact info
Newbie by Kappahl Limited St James House, 13 Kensington Square, W8 5HD, London, United Kingdom
- +44 (0)7523512465
- customercare@newbiestore.com
- newbiestore.com
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the whole experience
Very happy with the whole experience, from purchasing online,delivery and goods received. My daughter, who i bought them for was very happy with them. Thank you.
24 February 2026
Reply from Newbie Store
That is great to hear! Wishing you a lovely weekend ahead!
/ Newbie Team
Fantastic Brand
Love, love, love this shop: the quality of items, the cute patterns and designs - I am pretty obsessed. :-)
10 February 2026
Reply from Newbie Store
Thrilled to hear it!
/Newbie Team
1st experience ordering from this…
1st experience ordering from this company appreciate really pleased with my order and my experience 👍
23 February 2026
Reply from Newbie Store
Thank you, you made our day!
/Newbie Team
Brought my daughter a TuTu style skirt
Brought my daughter a TuTu style skirt. Was really happy with the quality, washes well and the sizing is great. Will order from newbie again.
6 October 2025
Reply from Newbie Store
Thank you for your feedback and kind words!
/Newbie Team
Reply from Newbie Store
That is great to hear!
/Newbie Team
I love the clothes from Newbies
I love the clothes from Newbies. The service is excellent, both in store and online. Great communication and fast delivery. I buy for my soon to be, one year old granddaughter who lives in America with her mum, my daughter. My daughter adores the clothes too so I go with a suitcase laden with Newbie clothes each time we visit her. The quality is excellent and the designs are just beautiful. Thank you Newbies.
17 February 2026
Reply from Newbie Store
Thank you, thrilled to hear this!
BR,
Linda, Newbie
My favourite baby clothing brand
My favourite baby clothing brand. Great quality, washes well and very class styles ✨
10 February 2026
Reply from Newbie Store
Thank you, you made our day! / Newbie Team
Reply from Newbie Store
Thank you! / Newbie Team
Really love this coat for my grandson…
Really love this coat for my grandson he has lots of newbie clothing and always gets compliments from people about his clothes
9 February 2026
Reply from Newbie Store
Thrilled to hear it! / Newbie Team
Absolutely appalling customer service…
Absolutely appalling customer service at Brent Cross Shopping Centre from staff member and especially the manager Sahar!!!
26 January 2026
Reply from Newbie Store
Hi!
Thank you for your message, we are very sorry to hear this.
We have read your e-mail as well and will follow this up.
/ Newbie Team
Amazing quality and beautiful designs
Online purchase
I’ve purchased three baby grows and the quality and designs are absolutely beautiful!
I’ve purchased lots of nice clothes from companies like Zara, Mango & H&M recently but these really are in a different league.
I cannot wait to purchase more items from this company once little one has arrived. Thank you!
4 February 2026
Reply from Newbie Store
You made our day, thank you for your kind words!
/Newbie team
Amazing beautiful.
I absolutely love newbie clothes.
They are the best materials and beautiful designs.
My daughter looks so cute and comfortable.
3 February 2026
Reply from Newbie Store
That is great to hear!
Reply from Newbie Store
Thank you!
Still haven’t managed to refund…
Still haven’t managed to refund difficult not able to log in I’ve contacted the unable to get through store don’t accept online refund
12 January 2026
Reply from Newbie Store
Dear Farah,
Thank you for your message and we are sorry for the inconvenience.
The only correspondence with you that we can find is that we e-mailed you with information on an amendment on the order. No further contact since then.
Have you sent items back and are you waiting for a refund?
Please e-mail us on: customercare@newbiestore.com for further assistance.
/ Newbie Team
Excellent delivery service
Excellent delivery service. Items are of beautiful quality.
27 January 2026
Reply from Newbie Store
Thank you!
Reply from Newbie Store
Thank you!
Perfect for little ones!
My favourite children’s brand… The most beautiful designs, and incredible quality that comes up perfectly wash after wash.
1 April 2025
Unprompted review
Reply from Newbie Store
Thank you for your review! / Newbie Team
Reply from Newbie Store
That is great to hear! / Newbie Team
'
Picking pretty quality things for my grandaughers
Lovely quality items made from eco sustainable cotton and beautiful soft colours great presents for my little grand-girls :)
7 January 2026
Reply from Newbie Store
Thank you!
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