Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more
Company replied
There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more
Company replied
Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more
Company details
Written by the company
The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.
Contact info
Regeringsgatan 61B, , 111 56, Stockholm, Sweden
- 08-502 427 76
- support@nekohealth.com
- nekohealth.com
4.4
Excellent
388 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Neko Health
Thanks for your lovely review Sheryl!
All the best
Neko Health
Initial good follow-up dreadful
Found the initial consultation very efficient and enlightening. Though waiting for secondary results took longer.
Now I have a message for follow-up on both skin and cardio, with messages repeated every three days. But when it comes to book it’s impossible. No dates available and no response to emails or text serves.
Find it unprofessional and not reassuring if there is actual an issue.
But just like the NHS, your kind scr—ed.
I have used both the mobile and email you have provided since the 29th with no response from either.
28 April 2026
Unprompted review
Reply from Neko Health
Thank you for taking the time to share your review! It's great to hear you enjoyed the scan with us. I appreciate your concerns regarding our follow up process and I'm sorry for the disappointment with booking your appointment. We have shared your comments directly with our team to review for future.
Unfortunately, I'm unable to locate your profile without further details from you. Could you kindly reach out to our support team at support@nekohealth.com or by phone at +44 7701 411315 and we can investigate this further with you?
Warm regards,
Neko Health
Great to be able to get a full body…
Great to be able to get a full body scan, with multiple in depth tests and individual access to a Doctor to explain the results and make recommendations for improvements.
I will be back next year to check my progress!
21 March 2026
Reply from Neko Health
Thank you for taking the time to share your review, we're thrilled you enjoyed the in depth tests and we look forward to seeing you again next year!
Many thanks,
Neko Health
I was made to feel welcome on arrival
I was made to feel welcome on arrival. Professional and polite staff Very informative experience.
12 February 2026
Reply from Neko Health
Thank you so much for sharing your experience and for your kind words about the team. We’re always here if you have any questions or need anything else in the future.
Warm regards,
Neko Health
Super Service
Fantastic Service overall. All procedures were done so quickly and efficiently. Blood test results were done within half an hour. A full body scan was also done from head to toe with hand grip and ECG(heart reading). A full overview from the doctor about all your results all done within the hour. I recommend this procedure for who ever wants a quick full body MOT 😃 and results after an hour.
16 February 2026
A great concept and good value using…
A great concept and good value using technology to determine ones health.
6 January 2026
Good check up
It was a good check up! A yearly check up like this gives you valuable information about how you are health wise.
3 March 2026
Reply from Neko Health
Thank you for your 5 star review! That’s wonderful to hear. We’re glad the check-up gave you valuable insights into your health. If you have any questions or need anything else, just let us know.
Looking forward to welcoming you again next year.
Warm regards,
Neko Health
An amazingly comprehensive health scan…
An amazingly comprehensive health scan and range of tests. I now know what is going well and what to keep an eye on. The follow up for a couple of skin marks was comprehensive and finally the staff were professional and lovely!
4 March 2026
Reply from Neko Health
Thank you for the lovely review! We’re delighted to hear that you found the health scan and testing process comprehensive and informative. Thanks for your feedback!
Warm regards,
Neko Health
Good clinical experience, but follow-up coordination needs improvement
The clinic visit itself was professional and efficient, and I was impressed with the in-person experience.
However, the follow-up process needs improvement. I was referred to Atrium Vårdcentral for further treatment, but it took over two months — from 25 February to 29 April and numerous follow-up emails to Neko's custom support to secure an appointment.
Better coordination with external partners and more proactive communication would significantly improve the overall patient journey.
25 February 2026
Reply from Neko Health
Hello,
Thank you for taking the time to share your experience with us. We sincerely apologise for the frustration caused by the delays in the follow-up process.
Your feedback is truly valuable to us, and we will share it with the relevant department.
Kind regards,
Very slick and results immediate
Very slick and results immediate. This is how the NHS Should work. Unfortunately it doesn’t. Neko offers great value for the money.
27 March 2026
Reply from Neko Health
It’s wonderful to hear you had such a positive experience at our clinic! We really appreciate you taking the time to share your feedback and are glad you see the value in what we offer.
We hope to see you back next year!
Warm regards,
Neko Health
Reply from Neko Health
That’s wonderful to hear. Thank you so much for sharing your experience and kind words about our team. We’re always here to make sure you feel supported every step of the way.
We’ll make sure your feedback reaches the team.
Warm regards,
Neko Health
This is a very efficient service
This is a very efficient service, you are taken on time and everything moves swiftly - staff are very nice and informative. This medical is good value and very useful to get a baseline on some aspects of your health. Ideal for younger clients. The idea being to return every year or so to check for changes. As an older client the results did not surprise me!
12 February 2026
Reply from Neko Health
Thank you for sharing your experience and feedback. We’re glad you found the service efficient and valuable. If you have any questions or need anything else in the future, just let us know!
Warm regards,
Neko Health
Excellent service,so easy
12 February 2026
Reply from Neko Health
That’s wonderful to hear. Thank you so much for sharing your feedback about your experience.
We’re looking forward to welcoming you again in the future.
Warm regards,
Neko Health
The Neko scan 1st review
The Neko scan too place and a very nice, clean and sophisticated environment. The scan, blood tests and consultation was done very quickly and quite a thorough analysis was performed very quickly with instant result The flow-up with the doctor who went through the results was very useful. I am unsure whether a measure of the visceral fat was done ( i will have to examine the results again but initially i couldnt find these results).
20 February 2026
Reply from Neko Health
Thank you for your 5 star review! It’s great to hear you found the Neko scan experience thorough and helpful. Regarding your question on visceral fat measurement, we don't currently test this value in our scan. However, we will pass this suggestion along to our team!
Warm regards,
Neko Health
Good feedback on the test results
Good feedback on the test results. Could have analyzed more parameters if possible. Good environment and professional service. They investigated thoroughly and referred any results that deviated from normal. I would gladly undergo the examination again.
3 March 2026
Reply from Neko Health
Thank you for sharing your review! It's lovely to hear about your positive experience at our clinic. We are working to advance our scans in future to expand our testing, we will be sure to share your feedback with our team!
Looking forward to welcoming you again in the future.
Warm regards,
Neko Health
Friendly respectful efficient service…
Friendly respectful efficient service all staff were friendly and professional in how they dealt with me
3 March 2026
Reply from Neko Health
Thank you for your lovely feedback! We’re so pleased you found our team friendly, respectful, and professional. We really appreciate your support!
Many thanks,
Neko Health
Great staff
Great staff, very friendly and helpful. Was super quick and everything explained well! 100% recommend.
16 January 2026
Reply from Neko Health
Thank you for the 5 star review! We really appreciate you taking the time to share your experience wiht us, and we appreciate the recommendation!
Looking forward to welcoming you again.
Warm regards,
Neko Health
I couldn't ask for more!
I couldn't ask for more from a 1 hour healthcheck. Everything was so well managed - the results were relevant and pertinent to my situation, and the follow up was excellent.
10 March 2026
Reply from Neko Health
Thank you so much for your 5 star review! We’re so glad your Neko Health Scan experience felt thorough and relevant for you, and that the follow-up met your expectations. Thank you for sharing this with us.
Warm regards,
Neko Health
NEKO- will be a yearly visit
The process and the team were efficient, personal and professional. A couple of things were spotted and highlighted to me, one which meeds medical attention. I would recommend to everybody.
12 February 2026
Reply from Neko Health
Thank you for your 5 star review! It’s great to know the team made you feel supported and that you found the scan helpful. If you have any questions about your results or need anything else, just let us know. We’ll make sure you’re looked after every step of the way.
Warm regards,
Neko Health
Reply from Neko Health
Thank you for your feedback! We’re so pleased you found the service professional and helpful, and that the feedback gave you clear areas to focus on. We appreciate your support!
Many thanks,
Neko Health
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.