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Neko Health Reviews 

386
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly professional, friendly, and helpful, making the entire process reassuring and informative. The service itself is frequently described as first-class, efficient, and well-organized, with many appreciating the detailed explanations provided by doctors. People found the user experience sleek and futuristic, with quick turnaround times for scans and results, often within an hour. However, some customers also noted that the service might not offer significantly more insights than a general practitioner, or that certain conditions and tests were missed. Reviewers specifically mentioned that known conditions were overlooked, or that expected checks like scalp examinations or specific blood tests were not included.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as professional, efficient, and... See more

Staff

Clients share positive opinions on staff, with many reviewers describing them as incredibly professional,... See more

User experience

Consumers find the user experience to be overwhelmingly positive, often describing it as exceptional,... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and straightforward,... See more

Value for money

Customers had ambiguous experiences with value for money, with many reviewers finding the service to be a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

386 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(386)

377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Great Experience. It's a game changer and this is what the feature should look like. Booked again in 6 month

7 April 2026
Neko Health logo

Reply from Neko Health

Hi Telis, thank you for taking the time to share your feedback! It means a lot to hear you had such a great experience and that you see real value in what we’re building. We are looking forward to welcoming you back again in 6 months!

Warm regards,
Neko Health

Rated 5 out of 5 stars

I was made welcome

I was made welcome , treated with respect , professionally handled.

22 April 2026
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Reply from Neko Health

Hi Nasim

That’s wonderful to hear. Thank you for sharing your experience and for taking the time to let us know how things went! 

If you need anything, please do reach out. 

All the best 

Neko Health

Rated 5 out of 5 stars

Excellent

Excellent, very good way to check up your health when you feel good. It is not a deep test but good enough to know how your grant is in general. For the price , I think it is really good deal.

28 March 2026
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Reply from Neko Health

Thanks for your lovely review, we're glad to hear you found things useful!

If you need anything please reach out.

All the best

Neko Health

Rated 5 out of 5 stars

Incredible and feels so futuristic,was…

Incredible and feels so futuristic,was in and out in 15 minutes with so much detail given to my overall health. Next year's already booked up.

12 March 2026
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Reply from Neko Health

We really appreciate your feedback, Casey! It means a lot to our team, and we’re so happy you enjoyed your experience with us.

Rated 5 out of 5 stars

Very friendly but professional service…

Very friendly but professional service , in-depth explanation of my health and how to improve certain areas. Have already booked another for next year , very happy with the service I received

14 March 2026
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Reply from Neko Health

Thank you, Michael! Your kind feedback means a lot to our team. We’re so happy you enjoyed your experience and can’t wait to see you again.

Rated 5 out of 5 stars

Excellent service

Excellent service

8 May 2026
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Reply from Neko Health

That’s wonderful to hear. Thank you so much for sharing your feedback about your experience.

Rated 5 out of 5 stars

Great insight into current health…

Great insight into current health status.

28 March 2026
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Reply from Neko Health

Thank you so much, Jennifer! We’re delighted you had a great experience with us and truly appreciate your support. We look forward to welcoming you again soon!

Rated 5 out of 5 stars

Great experience

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do something about his high cholesterol. Looking forward for them to expand the list of services - it would be great if they could, for example, provide genomic or epigenetic sequencing, or even just a DEXA.

10/10 would come back again.

27 February 2026
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Reply from Neko Health

We sincerely appreciate your kind feedback, Ferdinando! It’s wonderful to hear that you had a great experience with us. Our team works hard to create memorable moments for our guests, and your words mean the world to us. We hope to see you again very soon!

Rated 1 out of 5 stars

I do not believe the scan is worth the…

I do not believe the scan is worth the cost. It is my impression that the information provided after the scan consists of simple details that are already available through a GP.
I have advised my wife and son not to attend their appointments there as well.

8 May 2026
Unprompted review
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Reply from Neko Health

Hi Francis, thank you for taking the time to share this feedback. We’re genuinely sorry to hear that the experience didn’t match your expectations. Our service focuses specifically on cardiovascular health, skin mapping, and metabolic markers, and we apologize if this wasn’t completely clear before your appointment. We do have a detailed list of the biomarkers we test for on our website.

Rated 5 out of 5 stars

Insightful

Friendly, efficient service, personalised and useful health insights. Action to take. Very pleased.

23 March 2026
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Reply from Neko Health

We truly appreciate your wonderful feedback, Paula! It’s great to know we made your visit special. Looking forward to your next visit!

Rated 5 out of 5 stars

Great experience overall

Great experience overall
The scan was good

13 February 2026
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Reply from Neko Health

We truly appreciate your wonderful feedback, Ernie! It’s great to know we made your visit special. Looking forward to your next visit!

Rated 5 out of 5 stars

Annual health review

Very professional staff, facility and environment. Great insights and sharing of expert knowledge. Will definitely return for next annual health check.

14 April 2026
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Reply from Neko Health

We sincerely appreciate your thoughtful review. Knowing that we were able to provide you with a great experience motivates us to keep doing our best every day. We can’t wait to welcome you back!

Rated 5 out of 5 stars

From the time you walk through the door…

From the time you walk through the door to receiving your report the whole experience is good. It is futuristic and you are made to feel comfortable. Instructions are simple and everything that you experience is explained to you. There was no rushing and the time spent with the doctor was very good. My scan and tests were all explained to me and I had plenty of time to ask questions.
When your report is completed it is easy to access and goes through all of the tests and tells you what improvements you need to make.
I have already made my appointment for next year.

17 February 2026
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Reply from Neko Health

Thanks so much for sharing your experience, Patricia! Hearing that you enjoyed your visit makes our day. We’re grateful for your support and excited to serve you again in the future.

Rated 5 out of 5 stars

Very hi tech and futuristic .

Very hi tech and futuristic .
Comprehensive data collected and then delivered a thorough response . This was then sent in a report with suggestions for improvement.
All the staff very welcoming.

24 February 2026
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Reply from Neko Health

Thank you for your wonderful feedback, Jane! We’re so pleased to hear you had such a positive experience with us. Your support and encouragement truly mean a lot to our team, and we look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great service.

19 March 2026
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Reply from Neko Health

Thanks, Håkan! We’re thrilled you enjoyed your experience and hope to see you again soon.

Rated 5 out of 5 stars

Brilliant service

Friendly and efficient service from start to end. Couldn’t ask for more. Even booked follow up scan for next year!

23 March 2026
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Reply from Neko Health

We’re so glad you had a great experience and that you’ve already booked your follow-up scan. Thank you for taking the time to share your experience! 

Warm regards,
Neko Health

Rated 3 out of 5 stars

Initial good follow-up dreadful

Found the initial consultation very efficient and enlightening. Though waiting for secondary results took longer.
Now I have a message for follow-up on both skin and cardio, with messages repeated every three days. But when it comes to book it’s impossible. No dates available and no response to emails or text serves.
Find it unprofessional and not reassuring if there is actual an issue.
But just like the NHS, your kind scr—ed.

I have used both the mobile and email you have provided since the 29th with no response from either.

28 April 2026
Unprompted review
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Reply from Neko Health

Thank you for taking the time to share your review! It's great to hear you enjoyed the scan with us. I appreciate your concerns regarding our follow up process and I'm sorry for the disappointment with booking your appointment. We have shared your comments directly with our team to review for future.

Unfortunately, I'm unable to locate your profile without further details from you. Could you kindly reach out to our support team at support@nekohealth.com or by phone at +44 7701 411315 and we can investigate this further with you?

Warm regards,
Neko Health

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