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Neko Health Reviews 

388
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible kindness, professionalism, and helpfulness throughout the process. The overall service is frequently described as excellent, efficient, and comprehensive, providing a smooth and futuristic user experience. Many appreciate the quick turnaround of results and detailed explanations from doctors, finding the service to be great value for money and a worthwhile investment in their health. However, some people encountered difficulties with the booking process, reporting it as impossible or experiencing issues with appointment management. A few reviewers also expressed concerns about the comprehensiveness of the health checks, noting that some known conditions were missed or that the information provided was already available through a GP.

What people talk about most

Service

Customers had positive experiences with service, often describing it as professional, efficient, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as great, fantastic, and... See more

Booking process

Clients share ambiguous opinions on the booking process, with many finding it easy and pleasant, even... See more

Value for money

Consumers generally express satisfaction with the value for money, often describing it as a worthwhile... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed. This was better than I expected. I have a lot of moles so was basically using this as mole mapping and the other results were an added bonus. What stood out to me most was the st... See more

Company replied

Rated 5 out of 5 stars

Great experience! Sleek ambience, low waiting time, quick turnaround, clear explanation by the doctors. They succeeded in getting it across to my father (a doctor himself!) that he's got to do somet... See more

Company replied

Rated 5 out of 5 stars

There are more comprehensive health check ups but they're way more expensive. Your GP may do a more comprehensive blood screen but you'll have to persuade them that you need it. Having read Peter Atti... See more

Company replied

Rated 5 out of 5 stars

Well worthwhile process. Staff friendly and helpful without exception Every step thoroughly explained GP feedback thorough and didn’t feel rushed Full report of findings received I personally ha... See more


Company details

  1. Local Medical Service
  2. Medical Clinic

Written by the company

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

388 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(388)

375 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very pleased with my health…

I was very pleased with my health check. Being the first time I was unsure what to expect but it was very private and I felt extremely comfortable.

20 February 2026
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Reply from Neko Health

That’s wonderful to hear. We’re so glad you felt comfortable at your first health check with us. Thank you for sharing your experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

Really amazing company and follow ups…

Really amazing company and follow ups are really thorough nothing is to much trouble for the doctors and staff highly recommend this company

6 February 2026
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Reply from Neko Health

Thank you for your 5 star review! We're thrilled to hear you had an amazing experience at the clinic. We really appreciate your support on our journey! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Excellent Health Analysis

I recently visited Neko Health Manchester for a full body scan and was genuinely impressed by the level of insight provided within just a two hour appointment. The technology and detail involved were outstanding, and it was fascinating to learn so much about my overall health in such a short space of time.

The entire team were professional, welcoming, and extremely knowledgeable throughout the visit. They took the time to listen carefully to any concerns I had and provided clear, helpful advice to support my ongoing health journey.

I would highly recommend Neko Health to anyone who is serious about understanding and improving their health. An excellent experience from start to finish.

7 March 2026
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Reply from Neko Health

Thank you so much for sharing your experience and for recommending us. We’re glad you found the insights and support helpful on your health journey. We hope to see you back next year! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Very welcoming

I was made to feel very welcome. Everything was clean and well presented. The technician was very caring and thorough. The doctor explained everything and reassured me about my areas of concern. It is good to know that skin marks can now be monitored going forward.

12 February 2026
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Reply from Neko Health

Thank you for your kind review! We’re so glad you felt welcome and reassured during your visit, and that you found the environment and care team supportive. If you ever have any questions or need anything else, just let us know.

We’ll make sure your feedback is shared with the team.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Super welcoming

Super welcoming and friendly when I arrived, everything was explained and was a comfortable environment. Found it helpful to talk to the dr after scan to go through results and found the follow up appointments which are included very reassuring.

24 February 2026
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Reply from Neko Health

That’s wonderful to hear. We’re so glad you felt welcomed and supported throughout your visit! Thank you for taking the time to share this with us. 

If there’s anything else you’d like to share or ask, just let us know.

Warm regards,
Neko Health

Rated 5 out of 5 stars

This was outstanding

This was outstanding. I highly recommend.

2 February 2026
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Reply from Neko Health

That’s wonderful to hear. Thank you so much for sharing your feedback and for recommending us. We’re really glad you had such a positive experience!

Many thanks,
Neko Health

Rated 5 out of 5 stars

Fantastic space in Birmingham

Fantastic space in Birmingham. Very modern and clean. Staff professional and polite.
Lots of great information, good feed back.
Speedy results

9 February 2026
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Reply from Neko Health

We really appreciate you taking the time to share your experience and feedback about our Birmingham clinic. It means a lot to the team to know you felt well looked after! Thank you for your 5 star review! 

Warm regards,
Neko Health

Rated 5 out of 5 stars
Neko Health logo

Reply from Neko Health

That’s wonderful to hear. We really appreciate you sharing your feedback.

Looking forward to supporting your health journey.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Professional, in depth, fast, luxurious

The futuristic environment, the professionalism of staff, the advanced technology, the abundance of medical information in such a short time... Everything from beginning to end was relaxing, luxurious and full of health insights.

6 March 2026
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Reply from Neko Health

Thank you for the lovely review! We’re so glad you enjoyed your experience and found the environment and insights valuable. If you have any questions or need anything else, just let us know.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Very nice experiences

Very nice experiences. Welcoming and very nice medical attention. Booking is very nice but a bit long for the first meeting.

26 February 2026
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Reply from Neko Health

Thank you for sharing your review! We’re so glad to hear you felt welcomed and well cared for during your visit. Your feedback about the booking process is really helpful and we’re always looking for ways to make things smoother for our members. If you have any other thoughts or suggestions, just let us know. 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Great with thorough scanning and doctor present

It was a great experience and staff was very helpful. I got proper recommendations given the results of my scan which was helpful.

28 February 2026
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Reply from Neko Health

We’re so glad you had a great experience and found the recommendations helpful. We appreciate you sharing this and for the 5 star review! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

very simple and pleasant experience…

very simple and pleasant experience from booking to getting results. Staff very good and facilities amazing, like something from a sci fi film.

10 February 2026
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Reply from Neko Health

That’s wonderful to hear. We’re so glad you had a smooth experience and our facilities made a great impression! We hope to see you again next year! 

If you ever have any questions or need anything else, just let us know.

Many thanks,
Neko Health

Rated 5 out of 5 stars
Neko Health logo

Reply from Neko Health

That’s wonderful to hear. Thank you so much for sharing your feedback. We’re really glad you had a great experience.

If there’s anything else you need, just let us know.

Warm regards,
Neko Health

Rated 5 out of 5 stars

Makes me feel at ease

Makes me feel at ease knowing my levels are in good range. Preventative medical care is the best.

6 May 2026
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Reply from Neko Health

Thank you for sharing your review! It’s great knowing you feel at ease and confident in your preventive health journey. We hope to see you back again next year! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

Really professionally run and a great…

Really professionally run and a great detailed set of results. Encouraging me to seek to improve health in several areas!

13 February 2026
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Reply from Neko Health

Thank you so much for your kind feedback! It’s great to know the insights have encouraged you to focus on improving your health in several areas - that’s exactly what we aim for. We appreciate your support and look forward to being part of your health journey! 

Many thanks,
Neko Health

Rated 5 out of 5 stars

My Health Check

The information received about my Health was excellent. The Doctor/GP was really nice and helpful. Look forward to going back next year. Absolutely recommend. It is not possible to get that level of detail from the NHS. The only criticism is the long wait on the list before your first appointment.

28 March 2026
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Reply from Neko Health

Thank you for sharing your 5 star review! We’re so glad you found the information helpful and had a great experience with your doctor. We really appreciate you sharing your feedback about the wait time for your first appointment. It’s something we’re always working to improve as we grow. Looking forward to welcoming you back next year! 

Warm regards,
Neko Health

Rated 5 out of 5 stars

Friendly staff

Friendly staff, everywhere spotless, everything explained booked again for next year

19 February 2026
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Reply from Neko Health

Thank you for your 5 star review! We really appreciate you sharing your experience and are glad everything felt clear and the staff were welcoming. Looking forward to seeing you again next year! 

Best regards, 
Neko Health

Rated 5 out of 5 stars

Well worthwhile process.

Well worthwhile process.
Staff friendly and helpful without exception
Every step thoroughly explained
GP feedback thorough and didn’t feel rushed
Full report of findings received
I personally had some health issues identified for follow up with GP. Letter provided to pass on.
Definitely recommend to anyone considering

20 March 2026
Rated 5 out of 5 stars

Thorough

Apart from difficulty finding the premises, the whole appt was very smooth & professional.

3 March 2026
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Reply from Neko Health

Hi!

Thank you for your feedback. We’re glad to hear the appointment itself felt smooth and professional. We also appreciate you highlighting the difficulty in finding our premises, that’s helpful input and something we take seriously as we continue to improve the overall experience.

Many thanks,
Neko Health

Rated 5 out of 5 stars

A very thought-through experience

A very thought-through experience, covering Medicine, Technology and Customer Satisfaction together

13 April 2026
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Reply from Neko Health

Thank you so much, Luisa! We're glad you had a great experience and hope to see you again soon.

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