NBA Store Europe Reviews 

Wrong items consistently sent.
My experiences with this store are alway horrible. They consistently send wrong items. Their shipping takes forever. Last time, not only did they sent the wrong item and refused a refund, but they also send the package with not sufficient documentation and I had to spend my time talking with customs for a 60 Euros order. Do not buy from this store again, has nothing in common with the experience in the US. EU store is very bad.

I had a highly frustrating experience with this store. The transportation charges were over 30 EUR (the only option), and the estimated delivery time was four to seven days. Instead, I received my items a month later (within EU). Twenty-five days after placing the order, I contacted the store via email to request a full refund, as I had not received the item, but they never replied. After opening a case via PayPal, they simply resent the tracking number.

The order confirmation email provided the tracking number already, but it did not specify which transport company was responsible for the delivery in the country of arrival. After conducting my own research, I discovered that the store partners with a transport company that, instead of delivering the packages, forces customers to pick up their own orders. I was fortunate enough to track down the package before it was returned, but I had to wait almost an hour in line due to how busy the storage facility was with all the people showing up to collect their orders. The transport company claimed they attempted to deliver the item twice, during times when I was actually at home. Obviously, there was no doorbell ring, no phone call, or notice left behind.

This was meant to be a Christmas present, and in hindsight, I regret making the purchase. I would advise potential customers to carefully consider the high product costs, high transportation fees, and below subpar services.

Great deal great delivery

Good quality clothing, arrives on time, very satisfied with all experiences with them.

After speaking with someone and them promising that my order would be delivered to the correct address , then finding out that it was delivered to my old address, it caused no end of problems retrieving it

Thankyou for your excellent customer service and helping me resolve an issue I had

i could find items for my teams and delivery was quiker than i taught

My husband is over the moon to have this original Boston tshirt than copy of one from Bali

Easy to order, great sale prices and good to find NBA merch in the UK

Very happy with jersey which was shipped to Australia

Awesome, very good quality and fast delivery!

Bought for a Christmas present
Recipient was thoroughly pleased with it as a gift.
Has a thicker one from several years ago but this one he feels will be very practical to wear

Easy ordering, good communication and fast delivery. The product quality was excellent and exactly as described. Overall a smooth and reliable shopping experience. Would definitely order again.

I requested a return for my purchase, but I didn't receive the refund and I also didn't get the package back (return handled by UPS).

I believe the package got stuck in customs and never reached its destination. I sent an email asking about the order status, but I didn't receive a reply. I also couldn't find a customer service phone number to contact.

I am very dissatisfied with the customer service and haven't received sufficient explanation as to why I haven't received my refund.

The quality of a jacket 🧥 is perfect, very warm one.

Every year we try to order early (Dec 2nd) to ensure we get the items we want before Christmas and every year there is a problem. Late deliveries, items not shipping, CS fobbing you off with excuses.

I wish there was somewhere else to purchase NBA kit.

The shirt came in great conditions and the size was accurate

It was great I’m wanting to order again can I get a discount please