Delivery was excellent- very prompt and kept informed of the progress. Unfortunately neither of my 3 cats like the salmon oil and hiding it in their food makes no difference, whereas my mums cats... See more
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Review summary
Created with AI, based on recent reviews
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I particularly like the wide range of products available for chickens 🐓 like most owners, I want the best for my girls. You can buy anything from treats to treatments and they’re affordable and come... See more
Company replied
The company supplies great products available for your everyday pets. Featuring all the natural herbs and ingredients that we see all around us. Simplicity in ordering online and quick delivery from t... See more
Company replied
This company sells competitively priced goods of reliable quality. The Garlic and Veg treat for the hens was well received and there's no waste. The quality of this product is reflected in the qua... See more
Company replied
Company details
Written by the company
Natures Grub is a manufacturer & supplier of pet food, we specialise in Poultry treats & supplements, natural forage for small animals as well as diets for exotic & native animals.
Contact info
Parker Drive, NR21 8HW, Fakenham, United Kingdom
- 01485 517177
- sales@naturesgrub.co.uk
- naturesgrub.co.uk
4.6
Excellent
660 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 48 hours
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Found just the things I needed and very…
Found just the things I needed and very prompt service and affordable prices
15 November 2023
Reply from Natures Grub
Thank you so much for taking the time to leave a review!
Reply from Natures Grub
Thank you so much for taking the time to leave a review!
Reply from Natures Grub
Thanks for the review!
Good communications
Good communication, and the products seem to be exactly what we were looking for.
6 November 2023
Reply from Natures Grub
Thank you so much for taking the time to leave a review!
The Birds will love you for it...
Our tits and robins have been a little snooty with our previous garden centre supplier. The Premium Insect Suet Blocks are absolutely the best and have them jockeying for position in the queue.
Made mostly from insect stuff - they are perfect, and don't melt or disintegrate.
Get some when they're back in stock!!
13 August 2023
Unprompted review
Reply from Natures Grub
Thank you so much for the great review!
Excellent service
Bought some jerry cans of salmon oil, when package arrived one of the cans had leaked quite badly, I contacted customer services who asked me to send an email & attach photos of damaged item. They were very efficient & dealt with my issue very quickly & within 2 days they sent me a replacement can. Excellent customer service, will recommend to family & friends
1 November 2023
Reply from Natures Grub
Thank you so much for the lovely review!
Good product, very happy
Good product, good service. Cannot fault. Will definitely keep buying from them.
1 November 2023
Reply from Natures Grub
Thanks for the review!
Reply from Natures Grub
Thank you so much for the review!
Turtle really doesn’t like it
Turtle hates it. I thought this was a different mix to ones I had already tried, however when it arrived - it was the same “Reptile World” brand I had already tried, that my turtle dislikes. Wasted purchase
27 October 2023
Reply from Natures Grub
Thank you so much for the review. I am sorry to hear your turtle did not like our food. We hope you will try our products again in the future. Thanks!
Reply from Natures Grub
Thanks for the 5 star review!
To be honest you did not have the…
To be honest you did not have the product I ordered.I am giving 5 stars because of previous orders.This order was notable for notifying me early the product was not in stock and then informing me the cost was refunded into my account.Communication very good.Thankyou
19 October 2023
Reply from Natures Grub
Thank you so much for taking the time to leave a review and I'm so sorry the product you wanted was not in stock!
Reply from Natures Grub
Thank you so much for the 5 star review!
Damaged by courier
Had an issue with the box being damaged during transit.
Emailed by the supplier who apologised and othered to send replacements. Contents not damaged, still in good order so not a big issue.
13 October 2023
Reply from Natures Grub
Thank you so much for taking the time to leave a review!
Great service and hassle free delivery
28 September 2023
Reply from Natures Grub
Thank you so much for the review!
I’m still waiting for my order to be…
I’m still waiting for my order to be delivered
So I can’t give you a star rating
4 October 2023
I've ordered twice from Natures Grub
I've ordered twice from Natures Grub, the second time because our hens loved the poultry fruit and treat mix so much! My only grouch is that the larger bags of the treat mix were sold out so I had to make do with smaller tubs.
I shall definitely buy the larger sack next time.
4 October 2023
Reply from Natures Grub
Thank you so much for the review!
There was no corresponding with me…
There was no corresponding with me about my delivery waited a while had to email just to be told that they didn’t have some of my order and still waiting for it not good service won’t be ordering again
3 October 2023
Reply from Natures Grub
Hi, Thank you for getting in touch and I'm so sorry to hear the product ordered was out of stock. I can see you have since been in touch with our retail team. Please feel free to get back to us with any other concerns or queries. Thank you and apologies again!
Item not received
Ordered on 3rd October 23 paid for next day delivery, still haven't received the item and emailed the company but got no response
3 October 2023
Reply from Natures Grub
Hi, Thank you for getting in touch and I'm so sorry to see delivery took longer than expected! I can see that this has since been resolved but please feel free to get back to us with any concerns or queries. Thank you and apologies again!
Fast service, prompt shipping
Reliable service with prompt shipping. Great product. Very happy.
18 September 2023
Reply from Natures Grub
Thank you so much for the 5 star review!
Great products and fast delivery
Great products and fast delivery. This is a great company and their products are excellent. Loved by both me and my hens
25 September 2023
Reply from Natures Grub
Thank you so much for the great review!
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