Natures Grub Reviews 

660
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of high-quality products available, often noting their natural ingredients and how much their animals enjoy them. People frequently highlight the excellent quality of goods, which are described as competitively priced and beneficial for their pets' health. Reviewers also commend the fast and reliable delivery service, alongside the ease of ordering online. However, some customers also noted occasional issues with delivery times, with items taking longer to arrive than expected or not arriving at all. Additionally, a few people mentioned that certain products were not always suitable for their pets or that the product pieces were too large.

What people talk about most

Product

Clients share positive opinions on product, highlighting the wide range of affordable, top-quality items... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the top quality products and items,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast and prompt delivery... See more

Price

Reviewers mention positive feedback about price, consistently highlighting that products are affordable and... See more

Order

Consumers find order experiences to be ambiguous, with some praising the ease of ordering, top-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was excellent- very prompt and kept informed of the progress. Unfortunately neither of my 3 cats like the salmon oil and hiding it in their food makes no difference, whereas my mums cats... See more

Rated 5 out of 5 stars

I particularly like the wide range of products available for chickens 🐓 like most owners, I want the best for my girls. You can buy anything from treats to treatments and they’re affordable and come... See more

Company replied

Rated 5 out of 5 stars

The company supplies great products available for your everyday pets. Featuring all the natural herbs and ingredients that we see all around us. Simplicity in ordering online and quick delivery from t... See more

Company replied

Rated 5 out of 5 stars

This company sells competitively priced goods of reliable quality. The Garlic and Veg treat for the hens was well received and there's no waste. The quality of this product is reflected in the qua... See more

Company replied



Company details

  1. Animal Feed Store

Written by the company

Natures Grub is a manufacturer & supplier of pet food, we specialise in Poultry treats & supplements, natural forage for small animals as well as diets for exotic & native animals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

660 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(660)

55 reviews in the last 12 months

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Rated 3 out of 5 stars

Mixed fruit leaves

Delivery was quick but the kilo of mixed fruit leaves was bent in half and crammed into a box that was too small so the leaves were crushed and dusty. The rabbits are completely unimpressed

31 January 2024
Rated 5 out of 5 stars

Lovely product

Lovely product, lots of dried flowers and herbs that smell great too.

4 January 2024
Natures Grub logo

Reply from Natures Grub

Thank you so much for the great review!

Rated 5 out of 5 stars

Lovely big tub of super hedgehog food.

Efficient processing of order and delivery.
Full info.
My hedgehog loved the food. Came at evening time and was there again at 7.30 a.m. ! Was still very dark!
Foxes seemed less keen which was/is good.

8 January 2024
Natures Grub logo

Reply from Natures Grub

Thank you so much for lovely review and I'm so glad the hedgehogs are loving the food!

Rated 5 out of 5 stars

Excellent standards

The same fantastic quality and great service I've come to expect, can't fault anything.

5 January 2024
Natures Grub logo

Reply from Natures Grub

Thank you so much for taking the time to leave such a lovely review!

Rated 5 out of 5 stars

At long last!

Nature's Grub have finally got round to selling this fabulous product in 20kg sacks rather than easily smashed 1.2kg tubs. A massive saving in packaging, and a massive improvement in product security in transit.

28 November 2023
Natures Grub logo

Reply from Natures Grub

Thank you so much for the great review!

Rated 5 out of 5 stars

Good product

Good product, timely delivery. Bunnies adore the dandelion leaves!

6 December 2023
Natures Grub logo

Reply from Natures Grub

Thank you for the 5 star review!

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