Natures Grub Reviews 

657
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the positive impact on their animals' health and well-being. Many appreciate the competitive pricing and the quick, reliable delivery service, often receiving their orders promptly and well-packaged. The ease of ordering online and the wide range of products available are also frequently highlighted by satisfied consumers. However, some customers experienced issues with delivery times, noting that items took longer to arrive than stated or that delivery attempts were unsuccessful. Additionally, a few people mentioned that their pets did not like certain products or that the product pieces were too large.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the top quality and variety of items... See more

Quality

People report positive experiences with product quality, consistently describing items as top quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Price

Clients share positive opinions on price, consistently highlighting that products are competitively priced... See more

Order

Customers had ambiguous experiences with order, with some reviewers praising the ease of ordering online,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company sells competitively priced goods of reliable quality. The Garlic and Veg treat for the hens was well received and there's no waste. The quality of this product is reflected in the qua... See more

Company replied

Rated 5 out of 5 stars

Delivery was excellent- very prompt and kept informed of the progress. Unfortunately neither of my 3 cats like the salmon oil and hiding it in their food makes no difference, whereas my mums cats... See more

Rated 5 out of 5 stars

Lovely products! My chickens love their seeds and I like to give the Gastro Grit to help with their calcium intake and other nutritional bonuses.

Rated 5 out of 5 stars

The company supplies great products available for your everyday pets. Featuring all the natural herbs and ingredients that we see all around us. Simplicity in ordering online and quick delivery from t... See more

Company replied



Company details

  1. Animal Feed Store

Written by the company

Natures Grub is a manufacturer & supplier of pet food, we specialise in Poultry treats & supplements, natural forage for small animals as well as diets for exotic & native animals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

657 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(657)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend.

Great products. We are repeat purchasers. Chicken probiotic herbs and treats are top of the list. Good prices and fast delivery.

27 August 2025
Natures Grub logo

Reply from Natures Grub

Thank you so much for the great review!

Rated 1 out of 5 stars

Item arrived nearly a week late

made an order on thursday late to get item on monday, next day delivery, didn't get this till Wednesday, not the first time this has happened. take a day off for no reason. Thanks

6 December 2025
Natures Grub logo

Reply from Natures Grub

Hi,

Thank you for taking the time to leave a review and I am genuinely sorry for the frustration and inconvenience caused by your delivery arriving later than expected.

This is not the experience we want for our customers and I am particularly sorry to hear that this has happened more than once. Your feedback is important and will be shared with the relevant team so we can review what went wrong and work to prevent this happening again.

Huge apologies again and please feel free to get in touch with us with any further concerns.

Laura

Rated 5 out of 5 stars

Hedgehog food

Have used the company before and got the same thing hedgehog food was very impressed with it that's why I reordered with them

6 December 2025
Natures Grub logo

Reply from Natures Grub

Thank you so much for the review!

Rated 5 out of 5 stars

Lovely products!

Lovely products!
My chickens love their seeds and I like to give the Gastro Grit to help with their calcium intake and other nutritional bonuses.

8 September 2025
Rated 5 out of 5 stars

A great product

A great product, in plastic jars which is great if you have dogs, cats or kids. Squirrels can take jars out and glass ones end up smashed with your dog trying to eat it and the glass, or walking on the glass. Birds love these jars, especially the mealworm one. I bought all the varieties. I will buy these now instead of cj wildlife ones.

Delivery was slow considering you pay (no option) for fast delivery. Not happy with that aspect, especially if you are buying for a gift. This was DPD though not the company.

Would I buy from here again? Definitely!!!!

3 April 2025

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