Delivery was excellent- very prompt and kept informed of the progress. Unfortunately neither of my 3 cats like the salmon oil and hiding it in their food makes no difference, whereas my mums cats... See more
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Review summary
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I particularly like the wide range of products available for chickens 🐓 like most owners, I want the best for my girls. You can buy anything from treats to treatments and they’re affordable and come... See more
Company replied
The company supplies great products available for your everyday pets. Featuring all the natural herbs and ingredients that we see all around us. Simplicity in ordering online and quick delivery from t... See more
Company replied
This company sells competitively priced goods of reliable quality. The Garlic and Veg treat for the hens was well received and there's no waste. The quality of this product is reflected in the qua... See more
Company replied
Company details
Written by the company
Natures Grub is a manufacturer & supplier of pet food, we specialise in Poultry treats & supplements, natural forage for small animals as well as diets for exotic & native animals.
Contact info
Parker Drive, NR21 8HW, Fakenham, United Kingdom
- 01485 517177
- sales@naturesgrub.co.uk
- naturesgrub.co.uk
4.6
Excellent
660 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 48 hours
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Very quick delivery
Very quick delivery. My chickens love the treats as well. Particularly the porridge
28 October 2024
Reply from Natures Grub
Thank you so much for the review!
Efficient delivery time
Efficient delivery time. Effectively & appropriately packaged.
Ours hens have recently experienced a heavy moult and needed something extra. Bought the Turbo boost which is quite economical and measured in scoops per hen.
17 October 2024
Reply from Natures Grub
Thank you so much for the 5 star review!
Reply from Natures Grub
Thanks for the review!
Nature's grub has the best nutrients…
Nature's grub has the best nutrients and forage and for best value.
Efficient processing of order and delivery.
17 September 2024
Unprompted review
Reply from Natures Grub
Thanks for the 5 star review!
Reply from Natures Grub
Thanks for the review!
My experience was 10/10
My experience with Natures Grub was 10 /10 postage was a different story. But a lady called Jayne sorted it thanks again. Hedgehogs love the food
1 October 2024
Reply from Natures Grub
Thank you so much for taking the time to leave a review. I will be sure to pass your comments on to Jayne!
Chickens love the treats I buy from…
Chickens love the treats I buy from Natures Grub.
24 September 2024
Reply from Natures Grub
Thanks for the 5 star review!
It’s an excellent product which I buy…
It’s an excellent product which I buy regularly. Buying in bulk this time meant that the fruit and berry treat mix was extra fresh. It was delivered quickly and efficiently, excellent service.
1 October 2024
Reply from Natures Grub
Thank you so much for taking the time to leave a review!
Happy customer
Great service and helpful customer support! Very pleased with my purchase and with the help I received from the customer support team. Would definitely recommend Natures Grub
19 September 2024
The speed of service is excellent
The speed of service is excellent, the quality of the product is great. I have been purchasing the garlic, herb and veg mix since I got my chickens and get loads of comments regarding how they look. I have been purchasing a cider vinegar additive from a local garden centre but it substantially cheaper from natures grub when you buy in bulk. The only down side is they are now spoilt but they are effectively pets with benefits.
12 August 2024
Reply from Natures Grub
Thank you so much for leaving such a lovely review!
Very dishonest seller rogue trader
Very dishonest seller
Offers free postage then states its. Shipped 48hr With dpd no tracking to prove several days. Later. Wants £7 to ship but still sells with free postage. So 48 hrs Has. Past and still no refund no message etc these. Are. Con artists 🤠 🤡 like you say ur more. Than. Happy. But yet to receive as. For. Out of. Area. For. Free. Shipping again. ICall b.s because You We're Happy to ship last Time.
21 August 2024
Unprompted review
Reply from Natures Grub
Hi, thank you for getting in touch. I can see our team have contacted you multiple times regarding your order. As you live outside of the free shipping perimeters laid out by our courier, there is an additional shipping cost, as explained in previous messages from us. If you could please kindly get back to our customer service team, we will be more than happy to arrange refund. Thank you so much.
Reply from Natures Grub
Thank you so much for the 5 star review!
The goods I ordered were out of stock
The goods I ordered were out of stock. No complaints couldn’t be helped and I was notified quickly and my money has been refunded. Thank you.
5 August 2024
Reply from Natures Grub
Thank you so much for the review and I'm so sorry your products were out of stock but I'm glad to hear you were refunded quickly.
Reply from Natures Grub
Thanks for the 5 star review!
Reply from Natures Grub
Thanks for the 5 star review!
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