5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
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5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
I have used National Boiler Parts several times this year, parts always arrive very quick and have so far always worked fine. Good stock of reconditioned parts, and if they are out of stock will refur... See more
Really awful service, avoid this company at all costs wish i’d checked these reviews before ordering so disappointed.
Company replied
Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts. They have still not dispatched my purchase after a month and I h... See more
National Boiler Spares are a boiler spare parts specialist company and our aim as a business is to bring quality boiler spare parts and other heating industry items from leading manufacturers to trade buyers at best prices. We sell to public/end user at...
Tyne View Terrace, NE28 6SG, Tyne and Wear, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Very good custumer service good quality. Highly recommended!!!
It’s cheap and has very nice quality with very nice service.
Fantastic customer service, they always answer me very fast, I made massive savings.
Fast delivery, excellent servise, well packaced.
Cheap and good quality parts, excellent customer service and really fast delivery !!
Excellent service! Quick delivery and exactly what I wanted. You can save a lot of money. As a gas safe engineer I will always buy from this site. Thanks!
Very good service. Thanks for helping me to save lots of money. The part is working absolutely fine
product arrived on time and fitted the same day, excellent service as I thought I would have to shop around to find the part.

Reply from National Boiler Parts
Descriptive website, good communication once ordered.
Excellent service, got what i ordered, delivered within the hour advised.
Would use again.

Reply from National Boiler Parts
Excellent product, really fast delivery and great communications throughout.

Reply from National Boiler Parts
The service and product both were high quality. That definitely exceeded my expextations.

Reply from National Boiler Parts

Reply from National Boiler Parts
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