5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
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5 star. Found a brand new part for a 27 year old boiler. Dispatched and arrived next day. Installed and working perfectly! Excellent choice of courier in DPD as well. Regular updates and clear time of... See more
Company replied
I have used National Boiler Parts several times this year, parts always arrive very quick and have so far always worked fine. Good stock of reconditioned parts, and if they are out of stock will refur... See more
Really awful service, avoid this company at all costs wish i’d checked these reviews before ordering so disappointed.
Company replied
Utter shambles. I have tried to get in touch via email phone facebook and whatsapp and only got an answer after countless attempts. They have still not dispatched my purchase after a month and I h... See more
National Boiler Spares are a boiler spare parts specialist company and our aim as a business is to bring quality boiler spare parts and other heating industry items from leading manufacturers to trade buyers at best prices. We sell to public/end user at...
Tyne View Terrace, NE28 6SG, Tyne and Wear, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Hi I was advised to contact these by my heating engineer, we needed a circuit board for my dad's boiler. We got in touch found they had one of their refurbished ones the deal was done the service excellent, and very happy with the price.would I use again, without doubt.

Reply from National Boiler Parts
Brilliant service and really quick. Got me out of a hole just when I needed it. And not expensive. Refund of deposit also made very quickly. Definitely recommended. Couldn't fault it. Really pleased.

Reply from National Boiler Parts
Excellent service and rapid reply to my enquiry regarding pcb repair.
Well packed next day delivery.
Saved over £100 not having to purchase a new pcb.

Reply from National Boiler Parts
order received next day. Slip up meant I received wrong part but message was answered immediately with correct part arriving next day and no need to return wrong part! That’s what I call good service. Very impressed, I’ll definitely use them for any boiler parts I need.

Reply from National Boiler Parts
Outstanding people to do business with. Would highly recommend

Reply from National Boiler Parts
Parts ordered arrived in good time and were of good quality. Excellent service. Highly recommended.

Reply from National Boiler Parts

Reply from National Boiler Parts

Reply from National Boiler Parts
Replacement part for Baxi boiler. The part was easily found on the website. Price was good, delivery very quick but most of all the part was the right one, I've bought so much from internet sellers and the item is often not what you expected.

Reply from National Boiler Parts
Parts arrived in express time and in good order. An excellent purchasing experience.

Reply from National Boiler Parts
Very quick delivery, the part for my old Glowworm was easy to find and very reasonably priced. Still working fine after a few months.

Reply from National Boiler Parts
Easy to locate the part needed. Easy to order and it was dispatched and delivered very quickly. Excellent .

Reply from National Boiler Parts
I am not too keen on ordering online, ordered a Worcester Fan and it came next day, well packaged, fast shipping, saved money. Many thanks

Reply from National Boiler Parts
I have ordered and used PCB. It is a pleasant experience. Greetings from Sweden!

Reply from National Boiler Parts
Very happy they had everything we needed in one place, excellent prices, excellent services.
Excellent service and fast delivery. I got what i exactly look for!
PCB next day delivery was there on time.. Great service.. i would highly recommend !
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