From walking into showroom to collecting car was an absolute dream with no problems. Elliott was extremely helpful, efficient, precise and friendly. In fact this was the best ever treatment I have rec... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First class service, not pressurized or rushed to place order. Elliot Cooze was able to answer all our queries and was very friendly and approachable. So impressed that we brought our daughter down to... See more
Company replied
We called into Nathaniel Bridgend to look at the electric cars there Having never had one before , we had lots of questions to ask . There was no sales pressure unlike other dealers . we looke... See more
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Fantastic service from start to finish! Scott was amazing, he kept in touch throughout the buying process and was very helpful, especially when demonstrating and explaining all the features. Thanks g... See more
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Company details
About Nathaniel Car Sales
Written by the company
Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.
WHY CHOOSE US?
For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!
Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars Offers - Opening Hours
Social Profiles
Facebook - Instagram - Twitter - Linkedin - Youtube - Tik Tok
Contact info
David Street, CF31 3SA, Bridgend, United Kingdom
- 01656 662277
- customerservice@nathanielcars.co.uk
- nathanielcars.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Nathaniel Car Sales
Hi Bleddyn, Thank you so much for taking time out of your day and leaving a 5 Star review.
Sales staff and car are great but software doesnt work and its a long process to fix
It was great dealing with them and answering questions. However when picking the car up there was an issue with the software. I was about to drive away but the sales staff wanted to check it with me and thankfully they did. They couldnt fix it there, its take a month to get it booked in for a software update date and whilst thats not the sales staff its frustrating its taking so long. My husband s car has the same issue and his isnt even booked in yet.
30 May 2026
Reply from Nathaniel Car Sales
Thanks for bringing this to my attention, I thought this was dealt with.
If this has not been resolved could you be so kind and reach out on 07425807842 from Tuesday as I will get your vehicle booked in straight away, this is not good enough.
So sorry for the inconvenience
Thanks
Robert Jones
General Manager
Nathaniel MG
Cwmbran
First time dealing with Nathaniel in…
First time dealing with Nathaniel in Bridgend. Could not be happier with the whole process. From first point of contact with Ann Filipe through to Terry Christopher who coordinated the purchase. Very professional and made everything simple and straightforward. Will definitely be returning in the future.
3 June 2026
Reply from Nathaniel Car Sales
Hi Mr Shurmer, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Terry who will be very pleased we are sure.
Reply from Nathaniel Car Sales
Thanks for the review Alun,
We look forward to seeing you on its 1st service in 12 month/15000 miles.
I will get the kettle on.
Thanks
Nathaniel MG
Cwmbran
Really good deals on MG cars
Really good deals on MG cars. Have recommended to my family also. My daughter had a minor fault on hers- fixed without a quibble even though the car was 6 years old. Sales staff are not pushy but know their stuff!
3 June 2026
Reply from Nathaniel Car Sales
Thanks you Barry, your review means a lot to us. We always strive to give our best to help our customers and I’m glad that we exceeded your expectations. We hope to see you again soon!
Kind Regards Nathaniel Team
Just received my new car today
Just received my new car today, from the start Terry Christopher kept me informed whilst waiting to collect it. I have had quite a few cars from Nathaniel’s and can only praise all the staff for their politeness and can honestly say nothing is to much trouble for them, any questions are always well received and answered. First class organisation. Can’t thank the team enough and would strongly recommend anyone to pay a visit if you are looking for a car brand new or second hand.
25 May 2026
Reply from Nathaniel Car Sales
Hi Anthony, Thank you so much for leaving a 5 Star review. We will pass your kind words on to Terry who will be very pleased we are sure.
MG ZS TROPHY HYBRID …
A very pleasant and simple process thanks to Geraint who was both very personable, polite and extremely helpful.
A terrific asset to Nathaniels Bridgend.
As for the car very pleased so far
1 June 2026
Reply from Nathaniel Car Sales
Hi Jeff, Thank you for taking the time to leave a 5 star review. We will pass your lovely words on to Geraint who we are sure will be very pleased.
Very enjoyable staff were very helpful
Very enjoyable staff were very helpful. She’s very happy with her.
1 June 2026
Reply from Nathaniel Car Sales
Hi Mr Francis, Thank you for taking the time to leave a 5 star review.
Great service from Chris from when we…
Great service from Chris from when we first met until the end 👏👏👍🏼
30 May 2026
Reply from Nathaniel Car Sales
Hi John, thank you so much for the 5-star rating! We’re thrilled you had a great experience with Chris and can’t wait to welcome you back
Kind Regards Nathaniel Team
Reply from Nathaniel Car Sales
Hi Neil, thank you for leaving a 5 star review, and we are glad you were treated as you expected to be.
Lack of communication,regarding picking…
Lack of communication,regarding picking up of purchased new vehicle
Being told that a voicemail had been sent, to me which it had not, of when the vehicle would be ready
30 May 2026
Reply from Nathaniel Car Sales
Hi Vivian, Thank you for taking the time to leave a review. Its seems that there is Crossed wires between Colin and yourself. Colin was waiting for a phone call from yourselves to see whether you were able to transfer your funds rather that collect your new car. However I believe that Tom the assistant sales manager was on hand and able to hand the car over to yourself on the day you required without any issues.
Nathaniel cars
Poor experience in the purchase of the car
Being told by transport a delivery time and a promise that never materialised. Also dealing with cash back to my self is unbelievable experience being told one thing by one person and another by a salesperson. The log book arrived before my money which still hasn’t been returned
30 May 2026
Reply from Nathaniel Car Sales
Hi Gareth, thank you for taking the time to leave us a review. It sound like we have missed the mark a bit with your experience, and its not how we like to conduct business. With regards to the delivery of your vehicle, at present, UK ports are experiencing significant delays due to the substantial increase in vehicle imports, particularly from a number of new automotive brands entering the market. As a result, the process of unloading, processing, and releasing vehicles is taking longer than usual. Unfortunately, while vehicles are in transit and awaiting release at the port, we receive very limited information regarding the specific contents of individual shipping containers. In many cases, we do not know exactly which vehicles are available for collection until they have been processed and released by the port authorities the information we receive is often wrong and it sounds like this is what has occurred in your case. In reference to your cash back, please accept our apologies we have dropped the ball here, however your payment was processed on 29/05/26 so should be with you as soon as your bank can process it next week. In the mean time please feel free to contact the Sales Manager to check on the progress.
Nathaniel Cars
The guy that dealt with us Julian was…
The guy that dealt with us Julian was helpfull and kind 😊
24 May 2026
Reply from Nathaniel Car Sales
Hi Adam, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated, and we will pass your comments on to Julian .
Nathaniel Cars Bridgend.
Top Salesman
We were made welcome as soon as we drove into the dealership our first visit we were just looking but fell in love with the changan so went back for the 2nd time and purchased the car we wanted
Cody is very professional puts you at ease nothing is too much trouble he makes feel valued, He certainly knows he job and goes the extra mile to make sure everything is 100%
27 May 2026
Unprompted review
Reply from Nathaniel Car Sales
Dear Jonathan
Wow! 🤩 Thank you so much for your incredibly kind words and for leaving us a five-star rating! We’re thrilled to hear about your fantastic experience with Cody.
It’s customers like you who make Cody's role so rewarding. We can’t wait to welcome you back for another wonderful experience. If there’s anything else we can do to make your visits even more special, please don’t hesitate to let us know.
Kind Regards Nathaniel Team
Christian my sales advisor was very…
Christian my sales advisor was very professional, helpful and put me at ease. As far as sales are concerned my experience was 5 star . Unfortunately I have had to return six days later as the engine light has come on. Christian again was extremely helpful and I am hoping this is just a blip and all will be well with the car as I love it.
23 May 2026
Reply from Nathaniel Car Sales
Hi Caroline
We greatly appreciate your review. It’s fantastic to know that you had a wonderful experience with Christian. We are very sorry to here about the 'blip' and having to come back in to sort a light on but hopefully this dose not detract from you enjoying the car.
If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know
Kind Regards Nathaniel Team
Reply from Nathaniel Car Sales
Hi Ellis, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.
Nathaniel Cars Bridgend.
Reply from Nathaniel Car Sales
Hi Mandy, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated.
Nathaniel Cars Bridgend.
A fantastic experience with Nathaniel…
A fantastic experience with Nathaniel Cars from start to finish. The customer service was outstanding throughout the entire process — friendly, professional, knowledgeable, and never pushy. Every member of the team went above and beyond to make everything smooth and stress-free.
Communication was excellent at every stage, and they made sure I was kept informed and comfortable with everything. The whole process was efficient, transparent, and handled with genuine care for the customer.
The vehicle was presented perfectly, and the attention to detail really showed the pride they take in their work and service. It’s rare to find a dealership that delivers such a high standard across the board, but Nathaniel Cars truly exceeded expectations.
I would highly recommend Nathaniel Cars to anyone looking for a reliable, trustworthy, and professional dealership. A top-class experience from beginning to end — thank you again!
26 May 2026
Unprompted review
Reply from Nathaniel Car Sales
Hi Jade, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated and we are so glad to here you received the service you deserved.
Nathaniel Cars Bridgend.
Christian jones was absolutely amazing…
Christian jones was absolutely amazing nothing was too difficult he friendly and made us feel welcome definitely recommend if you go to Nathaniels to try see Christian
20 May 2026
Reply from Nathaniel Car Sales
We really appreciate your positive feedback. It means a lot to Christian and our whole team
Kind Regtards Nathaniel Team
My experience with Nathaniel cars the…
My experience with Nathaniel cars the price is really good and you also get treated well it is a friendly relaxing place to buy a car i must have bought about 20 there
24 May 2026
Reply from Nathaniel Car Sales
Hi David, Thank you for taking the time to leave us a 5 star review, Your comments are greatly appreciated, and so is your loyalty to Nathaniel Cars.
Nathaniel Cars Bridgend.
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