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Naplesboutique Reviews 121

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TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful selection of products, highlighting the variety of styles, colors, and sizes available. The website is consistently described as easy to navigate, making the purchasing process smooth and efficient from start to finish. Many people appreciate the clear ordering process, quick confirmations, and timely shipping updates. However, some customers also noted significant issues with product quality, stating that items received did not match the high-quality appearance advertised online and felt like cheap material. There were also complaints about inconsistent sizing and discrepancies between the product images and the actual items, with some reporting difficulties in obtaining refunds despite stated policies.

What people talk about most

Product

Customers had positive experiences with the product, often expressing excitement about their purchases and... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and user-friendly... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the beautiful designs,... See more

Order

Consumers express satisfaction with the ordering process, describing it as easy and user-friendly, with many... See more

User experience

Clients share positive opinions on user experience, with many finding the purchasing process incredibly easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a wonderful experience shopping here! The dress quality exceeded my expectations — the fabric felt soft, well-made, and very comfortable to wear. The fit was exactly as described, and the at... See more

Rated 5 out of 5 stars

I havent even recieved my dress yet but i cannot tell you how excited I am to get it! Its a beautiful dress and exactly what I was looking for! After trying on so many other options from other website... See more

Rated 5 out of 5 stars

Everything was really easy about the website. Easy to find what it was I was looking for and seamless checkout. The dresses are beautiful and I can’t wait to wear them. I also ordered a very chic jump... See more

Rated 5 out of 5 stars

I am 72 was looking for an elegant simple quality dress for a family beach portrait and this is it! The price was great and the ordering process was sooo easy. Can hardly wait for it to arrive! Thank... See more

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

121 reviews

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Rated 1 out of 5 stars

Seems like a scam!!

I ordered a few dresses from this site for an upcoming event. Shipping took almost 3 weeks. Once the dresses arrived, a couple had quality issues. Regardless, the sizing was all over the place and not correct. When I tried to initiate the return, I was taken on a ride through a plethora of “employees” and a number of “options” they could give me without offering the full refund. “30 Day Money Back Guarantee” is definitely a lie. Avoid this website!

14 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM! Extremely low quality! The reviews have to be fake. They say they refund for returns if you return within 30 days. THIS IS NOT THE CASE. They offer all kinds of options like store credit. However, the quality is lower than SHEIN and costs way more.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Loved the array of options!

I've been looking for a dress for an upcoming wedding and was happy to have stumbled across Naples Boutique on Tiktok. The website was very easy to navigate, I loved the wide range of options available, and checkout was super easy! Ended up grabbing two different dresses I'm excited to receive!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

A very beautiful looking dress

I found this site on Facebook. It was a good experience maneuvering around the site, and easy to make the purchase.
I can’t wait to get this order for a social and possibly a wedding if the material is right. If this dress is as pictured, I will definitely be buying more of my clothing from Naples boutique.

11 May 2026
Unprompted review

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