It was easy to place the order, the reviews were great about the quality of the clothing.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I contacted support to correct my…
I was just happy that you can actually reach their customer service support.
I am looking forward to ordering again
The confirmation of my order and notification of shipping happened within 24 hrs. I am looking forward to receiving my item and ordering from Naples Boutique again in the future.
Terrible experience with Naples…
Terrible experience with Naples Boutique. Their website advertises a “money-back guarantee,” yet when I tried to return an item within their stated policy, they refused to clearly confirm I would receive a full refund and instead kept pushing partial refund offers. Extremely misleading and dishonest business practices. I would not recommend ordering from this company.
High Quality Elegant Dress
I am 72 was looking for an elegant simple quality dress for a family beach portrait and this is it! The price was great and the ordering process was sooo easy. Can hardly wait for it to arrive! Thank you!
I saw this dress on ticktock
I saw this dress on ticktock! Having a baby shower for my daughter and felt this was the perfect dress for the event since it’s babies in bloom theme!
I reached out to customer service about…
I reached out to customer service about me order and they promptly replied to my request for overnight service!
The designs are beautiful and the…
The designs are beautiful and the patterns of the fabric are timeless.
I bought a nice dress but came in…
I bought a nice dress but came in different color and fit small even if I pick my size and measurements. I contacted the costumer service and it was impusiblevto return it to get a correct color and size. They asked me to send it to china and I have to pay costumer and shipping etc etc etc. So I said that I want to return it and get my money back. But the cost of the shipping and everything was no worth. They offered tha 10% of my money back which I didn’t want it. I love the dress but didn’t fit so after many back and forth. I gave up and I accepted the 10% but I have a dress that I like but can’t wear.
Do not buy from this store there are more stores with the same kind off dresses with better return policy.
Loved their collection
Loved their collection. Wanted beautiful dresses for my Europe trip and found this online store in insta and ordered right away.
I found the prices reasonable and would surely recommend this brand to my friends.
Great selection of dresses and very…
Great selection of dresses and very easy process from start to finish.
Scam company
Scam company! Advertises like they’re in the US but it’s just dropshipping from China. It took about 3 weeks for the dress I ordered to arrive and it looks and feels like it was made in China. Cheap material, and also isn’t the same as pictured on the website. It has a big ugly see through portion on the side that was not on the dress in the website photos. Looks like it was $10 from SHEIN not $70 on sale from a boutique. Waste of money and can’t return because it costs more to ship it back than it did to buy it. Scam city baby! Plz learn from my mistake and ignore all the fake positive reviews :) stay safe out there. Also Jesus loves you and I’m only not saying worse things because WWJD :)
Seems okay- waiting for product for final review
Good checkout. Unsure of where company is based so will update review when product is received.
Scam- please be careful
Quality was terrible and the return process is outrageous. They kept trying to get me to keep the items and just take 20% of the value back. When I refused they said I had to ship back on my own dime (with tracking) to China! After they received and "reviewed" my return, they would let me know if they would refund it. DO NOT SUPPORT THIS SCAM.
Love this boutique ❤️🔥
The dresses are stunning and the website was very easy to use! Very cute selection for great prices.
Experience was fun
Experience was fun
Website is easy to use
Everything is clear makes sense
I’m filling out the survey before I get my order, but anticipate it will be wonderful as well
Absolutely horrible experience
Absolutely horrible experience. The quality is NOT as advertised - it was cheap material and had pulls in it. I sent SEVERAL emails with multiple pictures of the dress in and out of the bag as requested and still have had to put in a request with my credit card company to fight them. DO NOT WASTE YOUR MONEY.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








