Naplesboutique Reviews 116

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful selection of products, highlighting the variety of styles, colors, and sizes available. The website is consistently described as easy to navigate, making the purchasing process smooth and efficient from start to finish. Many people appreciate the clear ordering process, quick confirmations, and timely shipping updates. However, some customers also noted significant issues with product quality, stating that items received did not match the high-quality appearance advertised online and felt like cheap material. There were also complaints about inconsistent sizing and discrepancies between the product images and the actual items, with some reporting difficulties in obtaining refunds despite stated policies.

What people talk about most

Product

Customers had positive experiences with the product, often expressing excitement about their purchases and... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of navigation and user-friendly... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the beautiful designs,... See more

Order

Consumers express satisfaction with the ordering process, describing it as easy and user-friendly, with many... See more

User experience

Clients share positive opinions on user experience, with many finding the purchasing process incredibly easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a wonderful experience shopping here! The dress quality exceeded my expectations — the fabric felt soft, well-made, and very comfortable to wear. The fit was exactly as described, and the at... See more

Rated 5 out of 5 stars

I havent even recieved my dress yet but i cannot tell you how excited I am to get it! Its a beautiful dress and exactly what I was looking for! After trying on so many other options from other website... See more

Rated 5 out of 5 stars

Everything was really easy about the website. Easy to find what it was I was looking for and seamless checkout. The dresses are beautiful and I can’t wait to wear them. I also ordered a very chic jump... See more

Rated 5 out of 5 stars

I am 72 was looking for an elegant simple quality dress for a family beach portrait and this is it! The price was great and the ordering process was sooo easy. Can hardly wait for it to arrive! Thank... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

116 reviews

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Rated 1 out of 5 stars

Scam company

Scam company! Advertises like they’re in the US but it’s just dropshipping from China. It took about 3 weeks for the dress I ordered to arrive and it looks and feels like it was made in China. Cheap material, and also isn’t the same as pictured on the website. It has a big ugly see through portion on the side that was not on the dress in the website photos. Looks like it was $10 from SHEIN not $70 on sale from a boutique. Waste of money and can’t return because it costs more to ship it back than it did to buy it. Scam city baby! Plz learn from my mistake and ignore all the fake positive reviews :) stay safe out there. Also Jesus loves you and I’m only not saying worse things because WWJD :)

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam- please be careful

Quality was terrible and the return process is outrageous. They kept trying to get me to keep the items and just take 20% of the value back. When I refused they said I had to ship back on my own dime (with tracking) to China! After they received and "reviewed" my return, they would let me know if they would refund it. DO NOT SUPPORT THIS SCAM.

21 May 2026
Unprompted review
Rated 4 out of 5 stars

Experience was fun

Experience was fun
Website is easy to use
Everything is clear makes sense
I’m filling out the survey before I get my order, but anticipate it will be wonderful as well

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible experience

Absolutely horrible experience. The quality is NOT as advertised - it was cheap material and had pulls in it. I sent SEVERAL emails with multiple pictures of the dress in and out of the bag as requested and still have had to put in a request with my credit card company to fight them. DO NOT WASTE YOUR MONEY.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Competitive refund policy! Move over Amazon.

The website was very easy to navigate which is incredibly important. I also don’t have any difficulty with lament and received my order verification right away. Also, I am trying to move away from ordering on Amazon so I really appreciate the refund policy. That’s a great competitive move.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM! A SCAM!
The positive reviews have to be fake. I ordered a small which says 4-6, it's more like a 0-2. Could not even get it over my head to try it on. The material and workmanship is low quality.
They are giving me quite a hassle trying to refund & return. First they said, sure, just send pictures so we know it isn't damaged, then they offer me 125% store credit, then they offered me 10% discount plus 50% discount on a new purchase. I see other reviews posted the same experience. Now, they aren’t even replying to provide return info. I will be filing a complaint and dispute with my credit card company.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great style with great service

I recently purchased a maxi dress and can’t wait for it to be delivered. The style is perfect for an evening out or for a cocktail party. I love the styles offered - what a great mix of simple, yet elegant pieces for a day at the beach or a night out. The website was easy to navigate and communication on order status and delivery timeline was great.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

They will not give me my money back…

They will not give me my money back despite having it displayed all over the website that it’s a 30 day money back guarantee. I have reached out via email. I even filed a complaint with the business bureau. This business is a SCAM. don’t waste your money.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Sophisticated and stylish looks

I love the colors and sophisticated style of dress! Checking out was quick and easy and can’t wait to get my dresses to try on and show off!

17 May 2026
Unprompted review

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