Naplesboutique Reviews 88

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful selection of products and the ease of navigating the website, making the ordering process smooth and efficient. Many people appreciate the unique and elegant styles offered, finding them suitable for various occasions. However, some customers also noted concerns regarding the quality of the products, describing the material as low quality and not as advertised. There were also instances where the sizing was inconsistent with the provided guides, leading to items not fitting as expected, and some people reported receiving products that differed from their online appearance.

What people talk about most

Product

Users describe positive interactions with product, praising the beautiful designs, timeless patterns, and... See more

Website

Customers had positive experiences with the website. Many reviewers found the website very easy to navigate,... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise the beautiful designs, sophisticated... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and smooth,... See more

User experience

People report positive experiences with the user experience. Customers found the website very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was very easy to navigate which is incredibly important. I also don’t have any difficulty with lament and received my order verification right away. Also, I am trying to move away from o... See more

Rated 5 out of 5 stars

Saw this dress and it fit perfectly with what I've been looking for a an upcoming wedding guest with a black tie coastal elegance theme. It's gorgeous and elegant. Delicate and dynamic.

Rated 5 out of 5 stars

I found this site on Facebook. It was a good experience maneuvering around the site, and easy to make the purchase. I can’t wait to get this order for a social and possibly a wedding if the materi... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

88 reviews

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Rated 1 out of 5 stars

DO NOT BUY FROM THEM

DO NOT BUY FROM THEM! A SCAM!
The positive reviews have to be fake. I ordered a small which says 4-6, it's more like a 0-2. Could not even get it over my head to try it on. The material and workmanship is low quality.
They are giving me quite a hassle trying to refund & return. First they said, sure, just send pictures so we know it isn't damaged, then they offer me 125% store credit, then they offered me 10% discount plus 50% discount on a new purchase. I see other reviews posted the same experience. Now, they aren’t even replying to provide return info. I will be filing a complaint and dispute with my credit card company.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great style with great service

I recently purchased a maxi dress and can’t wait for it to be delivered. The style is perfect for an evening out or for a cocktail party. I love the styles offered - what a great mix of simple, yet elegant pieces for a day at the beach or a night out. The website was easy to navigate and communication on order status and delivery timeline was great.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

They will not give me my money back…

They will not give me my money back despite having it displayed all over the website that it’s a 30 day money back guarantee. I have reached out via email. I even filed a complaint with the business bureau. This business is a SCAM. don’t waste your money.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Sophisticated and stylish looks

I love the colors and sophisticated style of dress! Checking out was quick and easy and can’t wait to get my dresses to try on and show off!

17 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy surprise

After I ordered an outfit from someone else and it didn't make it time I looked at Naples Boutique and found the perfect outfit for my husbands award gala. The customer service is outstanding. Thank you so much for saving the day.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely loved my experience with…

Absolutely loved my experience with Naples Boutique! The dresses are even more beautiful in person and the quality exceeded my expectations. Shipping was fast, packaging was lovely, and customer service was very responsive and helpful when I had questions about sizing. I’ve already gotten so many compliments on my purchase and will definitely be ordering again for future events. Highly recommend if you’re looking for unique, elegant pieces! ✨

16 May 2026
Unprompted review

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