I have sent in two different written prescriptions from my vet to this company that they cannot find. I have emailed them several times, sent in scanned copy of prescription that was mailed to them... See more
VetMed Supplies Ltd
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See what reviewers are saying
My experience is one of frustration and disbelief that a company such as this can be selling vetinary products and still be in business! I ordered some expensive and urgent medicine for my horse on... See more
First time I purchased great but second time payment failed so tried to contact as requested on number given however number unobtainable tried number on website answered by someone just saying hello... See more
Company replied
Not happy with the service
Company replied
Company details
Contact info
The Veterinary Clinic, School Way, EX20 1EU, Okehampton, United Kingdom
- 0044 1837658610
- sales@myvetmeds.co.uk
- myvetmeds.co.uk
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A most satisfying experience
there are many sites in which to buy medicines for pets online and as a novice its quite daunting .I chose this site because the procedure was straight forward and explanations were clear and available. I had to e mail the customerservices at VetMed with a problem and they replied helpfully in minutes. The medicines arrived before the expected date and were well packaged. I was very pleased and satisfied with the service and will continue to use Vetmeds and recommend them to all.
Very satisfied with service
First time I have ever ordered a prescrirption product for my dog on line. Very cost effective compared to price my local vet charges for this but. Yes I had to buy a prescription for this allows for three purchases.
Excellent customer care, excellent service
Bought online for the first time had a few hicups as only have access via a mobile phone but received excellent guidance when I called direct. Goods arrived next day as promised even though my order was late afternoon.
Well use this company again
Very quick and efficient service
I ordered the myoplast on the recommendation of my vet. I found the most competitive price on this site. Despite stating 5-6 days standard delivery it arrived after 2. Would definitely use again based on this experience. Thank you
Excellent customer service wick dispatch
Great prices am on benifits and couldn't afford weekly cancer medication for my dog being able to get on bulk realy help me care for my dog at such a sad time
Great service and great prices.
I'm new to buying pet medicine online. VetMed have been very helpful on the end on the line with my queries and amazingly fast at delivering the products. Their prices have been good as well. I am saving a lot of money buying my dogs medicine this way and I might not have been able to afford to treat him otherwise. For that alone I will be eternally grateful.
quick, fast delivery, competitive prices!
Have used this site twice and always easy to use will recommend to others
No refunds on prescription drugs
I paid almost £100 for drugs for my sick pony. Unfortunately my pony had to be put down the day before the drugs arrived. I asked for a refund if I returned them asap but I was told it is not their policy to refund on prescription drugs. I am now stuck with £100 worth of unwanted drugs. Just what I need after all the vet bills and disposal costs.

Reply from VetMed Supplies Ltd
A bit confusing.
Your website wouldn't let me confirm purchase. I phoned you and was promised a phone call the next day, which didn't come. In the mean time I had 5 emails some confirming order, some saying order dispatched, One saying I still had product in my box. So I phoned again, and got it sorted out. Next time I will phone order through, it seems a lot easier.

Reply from VetMed Supplies Ltd
First rate service
I was after some needles for my diabetic cat, other web site's were at best hard to navigate to find the right type. VetMed's was not, info on the site was good. So was able to see them in just a few clicks, so the right needles were ordered. No problems either, with them being delivered on the second working day, after I had ordered them.
Dave
Speedy needed Pet Meds
Very good speedy service and instructions followed to the letter thanks. I would reccommend VetMed to any one looking for good cheaper meds for their pet.
Great value and good service
Very helpful following difficulties ordering on-line due to web probs. Excellent value compared to my local vets and very fast delivery.
Will definately use them again.
excellent service for over a year
My deliveries always arrived promptly with no problems. Any instructions I leave are followed. I get an email to remind me to order. Excellent service all round.
Best price for equipalazone for horses
I have an old horse that requires equipalazone to keep him comfortable as he has arthritis. However, this is very costly from the vets so I am always looking for ways to save money and found myvets to be the best on price at least £10.00 cheaper than other online services I have used. The only drawback was that I was not kept informed as to when theyreceived my scanned prescription and when my order had been despatched and had to chase that. Other than that I received the equipalazone when they said. So overall a good service and would use them again.

Reply from VetMed Supplies Ltd
Excellent prices and excellent service
Always use this site for my dog's meds. So much cheaper than purchasing from my vet. The service provided is friendly and efficient. Cannot fault
First class service
Our telephone enquiry was dealt with in a friendly and efficient manner.
Our order was dealt with equally efficiently and arrived as quickly as promised.
All in all a first class service.
Great saving on prescription drugs
Excellent service, no problems at all no hesitation in using this company again, great saving on normal vet prices.
Delivery
I ordered medication for my pony on the 10th July 2013. - today is the 23rd and I've still not received it. I have emailed vetmed chasing delivery but had no reply

Reply from VetMed Supplies Ltd
Send off the order and it appears like magic!
My order was delivered, well packaged, very quickly and the product exactly as described. I would recommend this company as one to rely on for accurate marketing and good service.
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