I have sent in two different written prescriptions from my vet to this company that they cannot find. I have emailed them several times, sent in scanned copy of prescription that was mailed to them... See more
VetMed Supplies Ltd
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience is one of frustration and disbelief that a company such as this can be selling vetinary products and still be in business! I ordered some expensive and urgent medicine for my horse on... See more
First time I purchased great but second time payment failed so tried to contact as requested on number given however number unobtainable tried number on website answered by someone just saying hello... See more
Company replied
Not happy with the service
Company replied
Company details
Contact info
The Veterinary Clinic, School Way, EX20 1EU, Okehampton, United Kingdom
- 0044 1837658610
- sales@myvetmeds.co.uk
- myvetmeds.co.uk
People also looked at
worth every one of the 5 stars
Excellent service, well worth every one of the 5 stars given, not only did I get my dogs medicine loads cheaper than the vets, I didn't need to mess about with a prescription, and the tablets arrived in double quick time, which is reassuring if I ever happen to run low on them, thank you for a great service.
21 July 2013
Unprompted review
Exactly what I wanted, promptly. Perfect.
Ordered online, delivered promptly, no hassle. Second order I have placed and both times have been entirely satisfactory.
19 July 2013
Unprompted review
Fantastic service
The ease of purchase from start to finish was 5*. Very competitive pricing. Would recommend and will certainly use again.
16 July 2013
Unprompted review
quick delivery great value
Ordered our dogs epilepsy tablets. Was very pleased with service. Great value. much cheaper than our local vets.
4 July 2013
Unprompted review
Excellent, quick service!
We were buying prescription cat food from our vet and felt it was a bit pricey - a quick Google threw up VetMed with the very best prices matched with a very quick service.
When we did have a problem ie when I ordered the wrong item a very friendly chat on the phone sorted it out very quickly and easily.
Would definitely use again and recommend.
3 July 2013
Unprompted review
Rapid Delivery Excellent Advice
From time of order to delivery to my home in France 3 days, Brilliant service. At the time I had a 4 month old puppy diagnosed by my local vet having saracoptic scapies, I had tried several different products, shampoos, but still continued to scratch, a friend adviced me to try Advocate 100 Spot the VETMED vet said although he could not confirm this would work but he did say if I use the Advocate 100 along side the shampoo solution I would be on top of this problem. My local vet gave me a perscription I emailed it to the UK followed by the original via post the product arrived in 3 days. Excellent service, very helpful vetmed team and a easy to use website. I would recommend to others. Downside the advocat 100 spot on (6 pipettes) advertised at 26.58GBP thinking that was the price but unfortunatly the VAT was not included as far as I can tell, but still much less than I would pay here in France. Perhaps it could be made clear whether VAT included or not against each product. However I will be using them again.
1 July 2013
Unprompted review
Reply from VetMed Supplies Ltd
The price does include VAT - but not shipping, unfortunately! We used to use the normal Airmail Service, but we found that once outside the UK, we were losing a lot of packages which weren't being delivered. As a result, almost every package we send out goes Priority Signed For Airmail, and we're now not losing any - but it is a little more expensive.
At checkout, the price of shipping and the total price are shown before the order is accepted.
That said, I'm really pleased it arrived so quickly!
David Harris BVSc MRCVS
MyVetMeds
Excellent service
Excellent service provided goods ordered arrived on time simple and easy tou use website. Will use VetsMeds again and very happy to recommend them to friends and family. Thankyou for a great service
Kind Regards
Peter Cole
24 June 2013
Unprompted review
Barking good prices!
Great service and a well run company, would not hesitate to buy from them.
23 June 2013
Unprompted review
Did what they said they would do, great.
Did what they said they would do, great. The prices are really good, for most things best we could find.
23 June 2013
Unprompted review
Reply from VetMed Supplies Ltd
We always try to keep our prices as competitive as we can - if you've found something cheaper somewhere else, please get in touch and we'll see what we can do.
David Harris BVSc MRCVS
MyVetMeds
Reply from VetMed Supplies Ltd
We do our best to get orders out as quickly as possible; however, in some cases it takes us a bit longer to obtain the product - in this order, the item was unavailable from our main supplier and we had to order it through an alternative wholesaler. However, we were still able to deliver within our estimated bracket!
David Harris BVSc MRCVS
MyVetMeds
Reliable and fast delivery
We regularly order from VetMed - we find their prices really competitive, the delivery is fast and the emails tracking progress are reassuring. Wouldn't hesitate to recommend VetMeds!
21 June 2013
Unprompted review
Brilliant and quick service
Brilliant and quick service. Kept me updated as well.
21 June 2013
Unprompted review
Helpful and prompt service
Great service, was really happy with the price and speed of delivery and would recommend
16 June 2013
Unprompted review
Great service - prompt and good value.
My dog's medication, which cannot be claimed on our insurance as it is pre-existing condition, costs £102 from our vet for 100 tablets. From VetMed Supplies the same medication is £37 (plus the cost of a prescription from the vet - £9). Would recommend anyone who cannot claim vet fees from their insurance company to use VetMed Supplies and save a great deal of money.
13 June 2013
Unprompted review
Fast, efficient service.
Hi, I was really pleased with the fast efficient service I received from Vetmed Supplies. I ordered one day, got my prescriptions in the post to them the next day, the items were dispatched the day the prescriptions must have arrived with them, and the items then arrived the next. I had paid for a Saturday dispatch as I was concerned they wouldn't be able to turn around my order that quickly but they were and my items arrived on the Saturday. I was very impressed. I'd also been able to get a 5% discount on a voucher website which always makes one feel more satisfied!
10 June 2013
Unprompted review
Very polite and helpful
They were very helpful, courteous and returned my call promptly. I received medication in record time and i would not hesitate to recommend you to anyone else. We received the medication within three days of lodging our order. I will be using them again.
31 May 2013
Unprompted review
very professional service - would use again
product exactly as required - delivered promptly
27 May 2013
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.