I have sent in two different written prescriptions from my vet to this company that they cannot find. I have emailed them several times, sent in scanned copy of prescription that was mailed to them... See more
VetMed Supplies Ltd
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience is one of frustration and disbelief that a company such as this can be selling vetinary products and still be in business! I ordered some expensive and urgent medicine for my horse on... See more
First time I purchased great but second time payment failed so tried to contact as requested on number given however number unobtainable tried number on website answered by someone just saying hello... See more
Company replied
Not happy with the service
Company replied
Company details
Contact info
The Veterinary Clinic, School Way, EX20 1EU, Okehampton, United Kingdom
- 0044 1837658610
- sales@myvetmeds.co.uk
- myvetmeds.co.uk
People also looked at
Excellent price & quick delivery
There was a minor blip when I emailed the prescription to the sales email address as opposed to the admin one and it was not forwarded from the sales dept to the admin dept, but once I chased and sent the prescription to admin the turnaround time was excellent and I received it the very next day. Very pleased with the price (£130 per week cheaper than my vets - which over a six week course of medication is a phenomenal amount) and will definitely be using again.

Reply from VetMed Supplies Ltd
An Excellent Service
I ordered Gastro Guard from VetMed supplies and I needed them quickly for my sick horse (who unfortunately had to be put down). I had to order on a Saturday and VetMed were very good ringing me back with details on how to get the vets prescription over to them. My order came first thing on the Tuesday. I will certainly use VetMed again. I was very impressed.
Excellent Service
Great service and good value considering the prices charged by vets for diabetic products, which is rediculously high.
Very good
Excellent order was upgraded and recieved earlier than expected
Excellent service
I have used this company for more than a year and the customer service and despatch time is excellent. Well done and keep up the good work!
Big thank you from Vera
Have found the service I get from myvet meds fast and efficient. Vera, my beautiful black long haired cat has been doing very well on her medication. It is very reassuring to have a supplier that is so reliable. Thank you.
First rate invaluable and honest service
Been using VetMeds for a year or so and with three cats to look after this is literally a lifeline in the very expensive world of pet medication. Can't fault them for speedy service, great customer service and realistic pricing. I also trust that they are selling valid and genuine meds which I've heard might not be the case with all other providers. Absolutely fantastic!
Stress Free
Best price, hassle free transaction and medicine ordered arrived quickly and safely. Thank you.
great value and service,
my dog Prince will be on heart tablets for the rest of his life, even with the vets consultation fee and prescriptions i saved £150 over a 3 month period. As i hope this will be long term as im not ready to lose my best friend , buying pet mrds online is more affordable.
Service and delivery was very quick 5 star service.
Fab Service will shop with you again and again.
Amazing professional service would not hesitate to use again.
My Healty Cat
I found this great site for all my pet needs you can get everything in one place,great service and very quick delivery. you need to try it out it is the best place I found I will always use this site again highly recommended
reliable and dependable
I have now placed 3 orders with myvetmeds and found them quite efficient. As it is insulin for my diabetic dog it is delivered in a refrigerated box which is very secure. Last order a little late but they phoned to say there had been a problem with their fridges and my order would be delayed. Arrived on the next Tuesday (should have been previous Thursday). Cost of the insulin from them instead of my vet is 20 pound per bottle (including the delivery cost) compared to 37!!
prompt service
my 10 year old dog has heart problems so is costing us quite a lot per month for his tablets, so we were looking online to find the drugs he needs cheaper than our vet charges so when we found VETMED SUPPLIES we were pleased with their prices. We sent off the dogs prescription to them and within a few days we had the medication very prompt service, we were e mailed telling us of the progress of the shipment
Better service than my Vet!
The service & delivery was first class, my beef is with my vet , who, like many vets, knowing little about poultry & not being able to supply the item still charged me for a prescription.
Nice experience, straight forward, staff very helpful when I call
Very straight forward would recommend further.
Nice experience online but also appreciate having a number to call when needed to speak to human being.
simple & easy
Easy site to understand, which is helpful. My only complaint would be that it could be stated in e-mails & documentation sent out that you need a copy of the prespriction itself. It doesn't say it in any correspondence received.
Wouldnt use anyone else
I have been using Vetsmeds for a while now and have never had any problems Great customer service
Wonderful service
A lot cheaper than my vets and easy to order repeat items.
Very good service
Good service, good value for money, quick delivery.
Will buy from them again
communication is not adequate especially when important epileptic drugs are not in stock and I run out

Reply from VetMed Supplies Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
