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MyTutor Reviews 

3,950
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, clear explanations, and ability to build confidence in students, often leading to significant academic improvements. Many people found the service to be a blessing, highlighting the ease of finding a suitable tutor and the positive impact on their children's learning and understanding. The user experience is frequently described as excellent, with the website being easy to navigate and sessions simple to book, offering useful filters to find the right match. However, some people mentioned issues with customer service, including slow responses, conflicting information from different agents, and difficulties with account management. A few other people also felt that the website's functionality and overall service were average, citing problems with finding tutors quickly or unexpected cancellations.

What people talk about most

Staff

Consumers generally report positive experiences with staff, particularly praising tutors for their... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform's ease of... See more

Service

Customers had positive experiences with service, often highlighting the excellence and professionalism of the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many customers reporting positive... See more

Website

Users describe ambiguous interactions with the website, with many customers finding the platform easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At the beginning, we had one teacher, but after a few lessons we decided to cancel as the teaching method was not suitable for our son. After that, we had five free online meetings with different tea... See more

Rated 5 out of 5 stars

So far so good. We use the website to find affordable tutoring for our son with Sen needs. The website is well done, easy to navigate and a good platform to get in contact with relevant tutors. Th... See more

Rated 5 out of 5 stars

Very happy with the help Tab gave my 16 year old son who was struggling with English. He gave him the confidence and tools required to go into his mocks with less anxiety and hopefully a better result... See more

Rated 5 out of 5 stars

My son received predicted grades in his French Year11 GCSE mocks which needed some improvement. We decided to try using ‘MyTutor’ to see if they could help. We were extremely fortunate that Rochanaa... See more


Company details

  1. Tutoring Service
  2. Private Tutor

Written by the company

Online tutoring is the easy, affordable and stress-free way to find a personal tutor. Choose from personally-interviewed tutors and learn with them online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,950)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent tutor

Excellent tutor
My daughter really enjoys her classes. It’s structured and suits how she learns best.

5 December 2025
Rated 5 out of 5 stars

My Tutor is a fantastic service that…

My Tutor is a fantastic service that brings together a huge spectrum of qualified and experienced tutors that you can access for your own tailored needs. My Tutor is quick, easy and full of information. Highly recommend.

1 December 2025
Rated 5 out of 5 stars

Angel is a lovely girl

Angel is a lovely girl. She knows what she is doing. My daughter is feeling confident and enjoying her lessons. Well done, Angel! Keep up the good work.

3 December 2025
Rated 4 out of 5 stars

Great part-time work!

I've worked on MyTutor as a tutor for around 4-5 years and it has been a great experience! The process to work for them is really positive, and is a brilliant part time job. I especially liked working on the private side and worked with some great students. The booking process is on the whole easy to navigate. The only downside is new tutoring slots get taken very quickly!!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

K Hawin physics

My daughter is having Physics A level tutoring with K Hawin, she is progressing well , K Hawin is an excellent tutor, efficient and diligent

24 November 2025
Unprompted review
Rated 1 out of 5 stars

Too pushy for the wrong reasons

This service is really annoying. Since I joined online, they called me 3-4 times and sent numerous emails to match my need with junior students with mediocre grades and no experience. They are currently more of a liability than an asset.

25 November 2025
Unprompted review
MyTutor logo

Reply from MyTutor

Hi Eka,

Thank you for taking the time to leave your feedback.

I’m sorry to hear you haven’t had a positive experience and feel that the team have been pushy and haven’t met your expectations and needs.

We have a near-peer model, so that our customers can get support and tutoring from those who have recently been studying and will have recent experience with the curriculum and exam boards.
In order to tutor on our platform, all of our tutors have to have obtained an A* A or B in their chosen subject; otherwise, we don’t allow them to tutor it, and we can assure you that a high number of our tutors have been on the platform for years and have extensive experience.

Our dedicated tutor-matching team strives to find the best match for our customers, but we can understand if that came across as overbearing, and I will feed this back to the team to ensure we look at our process and make the necessary changes to ensure that doesn’t happen in the future.

If you’d still like support with finding a tutor and would like to give it another try, we would love the opportunity to turn this experience around. Please feel free to contact us via live chat, phone or email at support@mytutor.co.uk, and we will be happy to help.

Thanks again for your feedback.
The MyTutor team.

Rated 4 out of 5 stars

Prompt and well managed

Prompt and well managed. The selection of tutors are well laid out. Our tutor is so lovely but really helps to make students think about their steps. My eldest has come. Long way thanks to her tutor

3 November 2025
Rated 5 out of 5 stars

Reassuringly professional.

Super quick responses from MyTutor to find a suitable tutor tailored to our needs. Really good and easy to use system for the tutoring. Reassuringly professional service. Would highly recommend!

13 November 2025
Rated 5 out of 5 stars

Amazing tutor at amazing prices

Amazing tutor at amazing prices. My daughter has learnt so much in a short space of time and has really progressed well. Each lesson is packed with learning and our tutor dos exactly what we require! Thank you MyTutor!

12 November 2025

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