Banner for Myrqvist

Myrqvist Reviews 

1,920
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 853 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the craftsmanship and attractive design of the shoes. Many people appreciate the comfortable fit and the overall aesthetic, often describing the items as beautiful and stylish. The customer service is frequently highlighted as exceptional, with reviewers commending the helpfulness and responsiveness of the staff, especially for quick resolutions and personalized assistance. However, some customers experienced issues with sizing, finding the shoes either too large or too small, which sometimes led to multiple exchanges. There were also occasional concerns regarding delivery times and the shipping process, with some orders taking longer than expected or incurring unexpected VAT charges. A few people mentioned receiving products without adequate protection, leading to minor damage upon arrival.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and fit, with some praising the great material,... See more

Quality

Customers consistently note positive experiences with quality, often praising the great material,... See more

Delivery service

Users describe ambiguous interactions with delivery services, with many reviewers praising the fast shipping... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the website easy to use for... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful shoes. You see the quality. Haven’t worn them yet, but I expect no problems. Most beautiful shoebox ever! Very nice sleeves to put the shoes in. I like the little Swedish flag detail. The... See more

Rated 4 out of 5 stars

Bought a pair of shoes with a discount code. Unfortunately they had some damage on arrival and I wanted an exchange. The exchange software didnt allow me to exchange for the same size so I got credi... See more

Company replied

Rated 4 out of 5 stars

Swift delivery and the (usual) high quality make ordering a no-brainer. This time I ordered the Solvik Sandal. The only point is, I ‘m not completely convinced from the value for money. That is why I... See more

Rated 4 out of 5 stars

Myrqvist is a value for money shoe makers company with a CRM approach and user friendly procedures for orders, sales and returns when needed. Well suggested


Company details

  1. Shoe Store
  2. Fashion Accessories Store

About Myrqvist

Written by the company

About Myrqvist

Myrqvist began its journey in 2016 with a clear vision: to craft quality footwear with a timeless design at a reasonable price. Our aim was to create shoes that could withstand the test of time and trends.

How do we combine top-quality craftsmanship with a modest price point? At Myrqvist, we take pride in our dedication to craftsmanship. While all of our design work is done at our headquarters in Stockholm, our shoes are assembled by experienced artisans in Portugal, with whom we have long-standing relationships. We choose not to add hefty margins, keeping our prices representative of the craftsmanship involved. This results in what we like to call premium footwear without the premium price tag.

Scandinavian design, attention to the finest details, and the use of top-quality materials from the best tanneries in the world are at the core of our business. Thanks to these principles, we were awarded the title of fastest-growing footwear brand in Sweden in 2020. Though we cherish our Scandinavian heritage, our shoes are now worn on every continent, recognized globally.

Our growth extends beyond Sweden. Our first shoe, the Oxford Äppelviken, remains a staple, but our collection has expanded to include sneakers, boots, sandals, and accessories. All our products share a timeless design and are made to last for years. This commitment to durability and style defines Myrqvist - premium footwear without the premium price tag.

Explore our collection and learn more about our commitment to excellence at www.myrqvist.com.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,920)

918 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I needed to change a shipping address…

I needed to change a shipping address or cancel. I’ve gotten one negative response from the company and zero follow up to my further questions. This process and customer service experience has been a total disaster for me.

12 June 2026
Myrqvist logo

Reply from Myrqvist

Hi,

Thank you for your feedback, and I sincerely apologise for your experience.

We have reviewed your case and have already contacted you with a proposed solution. If you have not seen our reply, could you please check your spam or junk folder, as our emails can occasionally end up there.

We understand the issue with your shipping address and are committed to finding an alternative solution that works for you. We will do our very best to help resolve this as smoothly as possible.

Again, I apologise for the inconvenience, and we appreciate your patience.

Kind regards,
Myrqvist

Rated 1 out of 5 stars

I have not yet received my package

I have not yet received my package

11 June 2026
Myrqvist logo

Reply from Myrqvist

Hi Jan,

Thank you for reaching out.

I am sorry to hear that you have not yet received your package. I have contacted our warehouse team and asked them to prioritise your order and ship it with express delivery.

Once the order has been dispatched, you will receive a tracking link by email.

I sincerely apologise for the delay and appreciate your patience.

Kind regards,

Customer Support Team Myrqvist

Rated 3 out of 5 stars

Decent-

Shoes look good. Decent quality, but for the price nothing spectacular. Delivery a bit slow. Return process extremely slow and inconvenient

9 June 2026
Rated 5 out of 5 stars

Excellent

Excellent, thoughtful and situation-specific service interaction. Quality product, well crafted.

2 June 2026
Rated 1 out of 5 stars

Low quality and disappointing Customer Service

I ordered a pair of loafers from Myrqvist which developed a defect after being worn only twice. When I contacted customer service, I was informed that I would not receive a new pair because the model was no longer available. Instead, I was offered store credit, which I reluctantly accepted.

Using this credit, I purchased another pair of shoes and paid an additional amount on top. Unfortunately, these shoes did not meet my expectations, so I returned them in accordance with the company’s return policy.

Since then, I have been trying to obtain the refund I am entitled to. After two initial contacts, customer service simply stopped responding. Despite several follow-up emails asking whether and when I would receive my money back, I have received no information whatsoever.

As things stand today, I have paid around €200 and do not have a functioning product to show for it. The most disappointing aspect is not even the defective shoes, but the complete lack of communication and customer support afterwards.

Based on my experience, I cannot recommend Myrqvist.

15 June 2026
Unprompted review
Myrqvist logo

Reply from Myrqvist

Dear Customer,

Thank you for taking the time to share your experience. We are very sorry to hear that you have been disappointed both with the product and the service you received.

This is certainly not the experience we aim to provide. We understand how frustrating it must be to experience a defect, go through the warranty process, and then feel that your follow-up inquiries regarding the refund have not been properly addressed.

Unfortunately, we are unable to identify your case from your review alone, as we do not have your name or order number available.

We would therefore greatly appreciate it if you could contact us directly at info@myrqvist.com and include your order number and a brief summary of the situation. We will personally review the case and do our best to clarify the status of the refund and find a satisfactory resolution.

We sincerely apologize for the inconvenience and hope to have the opportunity to resolve this matter for you.

Kind regards,
Myrqvist

Rated 1 out of 5 stars

such a crook business!

such a crook business!

23 December 2025
Myrqvist logo

Reply from Myrqvist

Dear Shuangfei Zhou,

Thank you for taking the time to leave a review.

We are sorry to read that you feel this way and would very much like the opportunity to better understand what has happened in your case.

We therefore kindly ask that you contact us directly at info@myrqvist.com with your order number and a brief description of the issue.

Once we receive your information, we will investigate the matter thoroughly and do our best to find a fair solution.

We appreciate your feedback and hope to have the opportunity to resolve this situation.

Kind regards,

Myrqvist

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look