All started well with the shoulder products--two of them. Waited a long time to get them and immediately began the process following instructions. Used it never above 40 temperature. After about three... See more
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Created with AI, based on recent reviews
Natural solution to aid chronic knee pain
2803 Philadelphia Pike, Claymont, 19703, Delaware, United States
No recent history of asking for reviews
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Replied to 39% of negative reviews
Typically replies within 24 hours
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While I wasn't able to order online, as your order form would not allow entry of a Canadian city. I contacted an agent by phone and he made ordering very easy. Much appreciated.

Reply from RejuvaKnee
The longest order process ever. Dont do it. I already was sold on the product but their forced ramblings and repeating was annoying and diminished their credibility by the second. It went from I can see this working to this is the sketchiest sales process I ever witnessed. They could have been up front at the beginning about all that was needed, but the sales pitch went on to sell other products too if you really wanted the best result. It was insulting and they force you to watch another video to buy another product suggesting that if you dont, you might get my credit card charged twice. I finally turned the thing off. I will be returning this immediately. This is a 100% marketing piece, not a medical solution experience.
All started well with the shoulder products--two of them. Waited a long time to get them and immediately began the process following instructions. Used it never above 40 temperature. After about three weeks, both controllers were uncomfortably hot. Don't know if they were a bad batch but burning each night (did not use twice a day) made me return these with the explanation. Hopefully they will be able to determine what was up with those two controllers. Sent back 4-10-26 following instructions and sending in photo of tracking number. Received an email that refund was in process 4-14-26.

Reply from RejuvaKnee
The item is severely over rated. Money back guantee is bogas.Read the print only for material damage at best. Wait it gets better....almost to the day( months later) tried to double tap my credit card for another knee brace.Try another one is my advice.That company is a scam,and rip- off
It was ok just had to wait a while for confirmation

Reply from RejuvaKnee
The length of time given to use the product, to experience it and try it to your satisfaction is great. I got to try it for 90 days. When I reported, it did not meet my expectation, the entire team was gracious enough to make other offers that could help make a better decision. They accepted the return and processed the Refund promptly. Rejuvacare staff is truely professional with great customer satisfaction guaranteed. Thanks again.

Reply from RejuvaKnee
Customer service was very helpful when reaching out for order status as well as unknown charges. They rectified immediately. Thanks.

Reply from RejuvaKnee
I recently made a purchase from Rejuvaknee,and after a month I still hadn't received the product. When I got in touch with customer support I was surprised when they offered to re-send my order with no delay/and no questions. When I do receive the product, I'm sure it will work fine and I will feel years younger. Thanks again Bernadeth, Jaymie, and Justine.You gals went above and beyond what most customer support teams would have done. Mike Wieland

Reply from RejuvaKnee
I submitted my order, then received an email that my order still needed to be completed. I resubmitted the information. A couple of hours later I received emails that two orders had been processed and were being shipped.
My brother was very excited to try this product, so I tried to order it for him. After my credit card rejected the online order 3 times, saying it was fraud, my friend tried to order it using her credit card. She received the same responses, so we ordered a different item from Amazon that promised delivery the next day. Today, we both received confirmations from Rejuvaknee that our orders were in process. I successfully cancelled my order(s), but so far, my friend has not received confirmation that her order was cancelled. (FOLLOW UP: They did cancel her order, but kept $20 as a restocking fee. She reached out, and they agreed to credit that $20 as well.). I'm disappointed because my brother was really excited to try this item, but the ordering issues left a bad taste in my mouth, and I'm reluctant to try to place the order again, risking multiple payments. We'll never know if this could have been an amazing product, but until they get the wrinkles ironed out in their ordering process, I'm not willing to try it again.
FOLLOW UP: My friend and I both had fraudulent charges for unknown companies using the cards we attempted to use to make this purchase. Mine was 7 days after the initial purchase for $19.99, and my friend's was 10 days after for $19.97. I will never do business with Rejuvacare, and advise others to be cautious and watchful. DO NOT ATTEMPT TO BUY THIS PRODUCT.
response rates and follow up conservations are good, but product deliver y sucks taking too long...

Reply from RejuvaKnee
My bank thought this was a fraudulent site.
Other than that the experience was okay.✅

Reply from RejuvaKnee
Product came incomplete. They had to send an extension cord. Never sent the charger. Do not like having to pay shipping fees to return it. Product is difficult to use and was ineffective.
T have tried to CANCEL my order minutes after placing because I did not know the cost was in USD until the order was placed. I was sent to a login from support at rejuvaKnee.com and I still cannot find a way to CANCEL MY ORDER.
I ordered the rejuveknee, and got frustrated with the long video's, trying to get me to buy more products, so I emailed them and requested for my order to be canceled. I had enough of them telling me, if I hit the back key, I would be billed double; havingme to watch the long video's, one after another. At that point I was done, Customer Service emailed me and told me that they would cancel my order but they were going to keep $20 for a restocking fee. It should have not been a restocking fee, because I canceled my order 10 minutes after placing it, plus it was night time. I'm done with this company, and will never order anything from them again.
It's been since 7/15/25 when I placed order with Rejuvare. Have not received anything nor refund. Was being billed $37.95 for a monthly service that I didn't request, which I cancelled but didn't receive a refund. Buyer be ware!
The man on the phone was AMAZING!! He helped me place my first order with them. He was very helpful and supportive. Thank you so much 😊

Reply from RejuvaKnee
The FOOT RENEW brings comfort to tired, swollen feet. Errors made in ordering can be easily corrected by their support-service representatives. I would especially like to commend Ms. Yvonne for how she helped me with an order with an acknowledgement for an error made in double-billing. The only difficulty I found was in your live agents & services not being available to us since your time zone in the east is in the opposite time zone of the U.S. in Hawaii & there was no way to stop an unneeded duplicate order. The long video caused this problem, so may I ask that it be presented more clearly without causing double orders.

Reply from RejuvaKnee
I purchased a product; however, they have been automatically charging my credit card each month. 50 emails in the last 90 days and not one mentions $37.95 for their VIP Club.
Never received product. Was told there was an issue with the delivery that I had "moved" and did not provide a "forwarding address" all of which are not true. I would like to add that within 48 hours of placing my order, there was attempted fraud on my credit card that I only use at 3 places and have used it no other place in years…. Finally had I known it was shipping from China, I never would have ordered it in the first place. Steer clear of this company.
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