All started well with the shoulder products--two of them. Waited a long time to get them and immediately began the process following instructions. Used it never above 40 temperature. After about three... See more
Company replied
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Review summary
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What people talk about most
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It appears the products are worthwhile however I have not received them from just ordering today. If they live up to the info provided it will be worth while and appreciated. I cannot rate them as s... See more
Company replied
My experience overall was terrible, with difficulty reaching a rep. (Lost a star for that). The person who assisted me, Will, was very helpful and polite and I would give him a 5 star.... See more
Company replied
I ordered FootRenew for my grandpa’s foot and leg pain. The product helped him so much that when they quit working within 90 days he was very disappointed. After messaging customer service and going t... See more
Company replied
Company details
Written by the company
Natural solution to aid chronic knee pain
Contact info
2803 Philadelphia Pike, Claymont, 19703, Delaware, United States
- (833)647-1075
- support@myrejuvaknee.com
- myrejuvaknee.com
4.1
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I tore my rotor cuff about 25 years…
I tore my rotor cuff about 25 years ago, and it never bothered me til about 5 years ago, I had major surgery on my aorta, it's felt like a knife in my shoulder every time lifted or reached up.
It only took two sessions 12min. Ea.
Now I'm sanding my truck so I can paint it. Thank you so much
21 April 2026
Unprompted review
Reply from RejuvaKnee
Thank you for sharing your experience, Michael. We’re glad to hear that the product has provided noticeable relief for your shoulder discomfort, especially given your long history with the injury and recent challenges. It’s encouraging to know that even after just a couple of sessions, you’ve been able to regain mobility and return to activities like working on your truck.
We truly appreciate you taking the time to share your feedback and are pleased that the product is making a positive difference for you.
Stop with the junk emails and send my…
Stop with the junk emails and send my order
22 April 2026
Unprompted review
Elia assisted me with an issue and…
Ekia assisted me with an issue and request for two extension straps for my Rejuvacare shoulder massagers. She provided me with immediate assistance at no cost, which I didn’t expect. I am very grateful to her for her assistance and, to your entire support team.
Warm regards
Donald Pearman
21 April 2026
Unprompted review
Will was a wonderful customer service agent!
Will was a great help on the phone with my concerns and rectified the situation...
21 April 2026
Unprompted review
Very good at getting everything done.
21 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Edward,
Thank you for your feedback. We’re really glad to hear you had a smooth experience and that everything was taken care of efficiently. That’s exactly what we aim for.
If you ever need anything else or have any questions in the future, we’re always here and happy to help.
Best regards,
RejuvaCare Customer Support Team
Just the information in the add has…
I am a retired Architect who was very active in my early yrs. I am at my 6 month mark of my obsession & about 80% of recovery on my own obsession to figure this out, after being told I was getting old & you can’t fix those thing. Not without surgery! BS!
Just the information in the add has allowed me to increase the amount of muscle I retain each time by 75%. I sat & cried with joy & instead of pain & frustration for 1/2hr. Thank you Lord! I shouted & Im not terribly religious by faith. It is helping me with the whole body muscle recovery I am in the process of. This has been compounded & accelerated the collapse of my muscular system by torn rotator, complete spiral fracture in upper right arm I was missing how to apply the compression, emulating heartbeat boosting the blood flow without adding the burden on the heart. I can do it without your device, but most people can’t, they can’t grasp what it takes even though it’s so simple. I have ordered one to compare progress with it & my methods. I haven’t even received my yet, but guarantee you it will work for the areas they are targeting! I will tell you that Dr Schilling is 100% correct. I’m hoping to be able to share with them my experience & expand the impact they can have on the rest of your lives. The surgeons are either ignorant, or hidding it. I’d love to discuss with Dr Shilling and help you help people throw away walkers at 70 (my age). I’m talking throw it across the street! Don’t wait! Get one!
My starting height/weight was 6’-1” 160 lbs starting height & weight;
6’ 1 & 1/2” 178 lbs current height & weight.
I am relieving the following condition:
1.Complete muscle depletion while
Body at various degrees
2: Hammer toe & mallet toe
3: Bunions
4: knots in every joint in my body.
5: Hemerhoids
6: Generating the growth of muscles I have never hadI was at my limit & praying for help when I read their add.
Tell them to call me, maybe then I can speak with someone.
Thank you
17 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Phillip,
Thank you so much for taking the time to share your story. It’s truly inspiring to hear about your dedication to your recovery and the progress you’ve achieved through your own effort and determination. Your commitment, especially after being told that improvement wasn’t possible without surgery, is remarkable. We’re really glad that the information you came across has helped you move forward in a positive way.
It’s also great to hear that you’ve ordered the device and are planning to compare it with your own methods. Your insights and observations sound thoughtful, and we appreciate your willingness to share your experience to help others. Feedback like yours is valuable, especially when it comes from someone who has been actively working on their recovery.
If you’d like to connect further, the best next step is to reach out to our Customer Support Team so we can properly document your information and route it to the appropriate team for review. You can contact us here:
📞 +1 302-261-9613
📧 support@myrejuvacare.com
🕗 Monday–Friday, 9:00 AM–6:00 PM EST
Once we have your details, we can make sure your message is shared internally and see how we can follow up. We appreciate you sharing your journey with us, and we’re glad to hear about the progress you’re making.
— RejuvaCare Customer Support Team
Great customer serv9ce
I love the shoulder product I recently purchased, and the customer service was outstanding!!
20 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Sandra,
Thank you for sharing your feedback.
We’re really glad to hear you’re loving the shoulder product and that your experience with customer service stood out as well. It’s great to know everything worked out so well for you.
We appreciate you taking the time to let us know. If you ever need anything else, we’re here to help.
RejuvaCare Customer Support Team
product not effective and deceptive subscription attached
Knee product was not effective for my knee pain. Then I realized there was a $42 monthly subscription attached - very deceptive. I was able to get recent charges reversed and customer service was very helpful. This will be my last purchase from this company.
21 April 2026
Unprompted review
The customer service rep was very…
The customer service rep was very helpful.
However, whenever I call your office I have to wait for too long.
Thanks.x shenaz vali
20 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Shenaz,
Thank you for your feedback. We’re glad to hear that our customer service representative was helpful in assisting you.
We sincerely apologize for the long wait times when calling our office and understand how frustrating that can be. Your feedback is important, and we’re continuously working to improve our response times and overall experience.
Thank you for your patience and support.
Best regards,
RejuvaCare Customer Support Team
This is a rip off company..do NOT use…
This is a rip off company..do NOT use their products they will ship you a machine and then bill you for services you never received...I hate them.1
15 December 2025
Unprompted review
Reply from RejuvaKnee
Hi Mary,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concern regarding the charges. This is not the experience we want for our customers.
Our customer hotline is available Monday to Friday, from 8AM to 11 PM EST, at +1 302-261-9613, or you can email us at support@myrejuvacare.com. Please feel free to contact us during those hours if you have any questions or need immediate assistance.
Regards,
RejuvaCare Customer Support Team
Positive Customer Support
The gentleman in Customer Support is very sharp, polite, kind, and understood my cancellation request. He was extremely professional in his support of my situation. I trust that other customers connect with him and receive the kind of support he gave me with my requests. I give him A+
17 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Cecelia,
Thank you for taking the time to share this.
We’re really glad to hear your cancellation request was handled smoothly and that you felt supported throughout the process. It’s great to know the experience was clear, professional, and helpful for you.
We’ll make sure your feedback is passed along to our customer support team. Recognition like this truly means a lot.
If you ever need anything else, we’re here to help.
RejuvaCare Customer Support Team
WORST WEBSITE EVER
Stupid long worthless blabbering idiot videos to get to the purchase, hawking add on shit. Don’t know if I actually ordered or not but at this point I don’t care. What a shitty site and buying experience.
18 April 2026
Unprompted review
I feel the product actually does help…
I feel the product actually does help me and I had trouble with it and they are replacing it with ease!!! Totally satisfied !!!
19 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Anne,
Thank you for your kind feedback! We’re glad to hear that the product is helping you and that our team was able to assist you quickly with a replacement.
Your satisfaction means a lot to us, and we truly appreciate your support!
Best regards,
RejuvaCare Customer Support Team
Problem solved - quickly.
I encountered a problem with unexpected subscription costs and raised this with the Company , it was all sorted out quickly - friendly and helpful support .The associated rotator cuff device works really well .
18 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Jim,
Thank you for your feedback! We’re glad to hear that your concern was resolved quickly and that our team provided friendly and helpful support. It’s also great to know that the rotator cuff device is working well for you.
We truly appreciate your support!
Best regards,
RejuvaCare Customer Support Team
On of the best drivers I have used on…
On of the best drivers I have used on uber
17 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Ken,
Thanks for sharing your feedback. We’re glad to hear you had such a great experience with your driver.
Since this relates to an Uber ride, we recommend reaching out directly through the Uber app so their team can properly recognize the driver and review your feedback.
We appreciate you taking the time to share this.
RejuvaCare Customer Support Team
An order was lost and turns out the shipping company destroyed it.
An order was lost and turns out the folks who were shipping it ended up destroying it. Everyone that I dealt with to find the package and get it re-ordered were great. Kudos to all who work there in customer service!
16 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Theresa,
Thank you for sharing your experience.
We’re glad to hear our team was able to step in, track things down, and help get your order re-ordered after the shipping issue. It’s great to know you felt supported throughout the process.
We’ll make sure your kind words are passed along to the customer service team. They’ll really appreciate it.
If you need anything else, we’re always here to help.
RejuvaCare Customer Support Team
Your instructions for my return were…
Your instructions for my return were easy to follow. Unfortunately, the rejuvane did not help my situation.
4 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Stan,
Thank you for your feedback.
We’re glad to hear the return instructions were easy to follow. At the same time, we’re sorry the product didn’t deliver the results you were hoping for. We understand that can be disappointing.
We appreciate you taking the time to share your experience. If there’s anything else you need or if you’d like us to check on your return, we’re here to help.
RejuvaCare Customer Support Team
This is a bunch of nonsense
This is a bunch of nonsense. You try to order the device and then it makes you listen to a stupid video afterwards. Then I try to cancel my order and can’t. I wish that I never would have clicked on the stupid things.
Believe me I plan on telling everyone how stupid this is.
16 April 2026
Unprompted review
Grandpa Can’t Go Without FootRenew
I ordered FootRenew for my grandpa’s foot and leg pain. The product helped him so much that when they quit working within 90 days he was very disappointed. After messaging customer service and going through some simple troubleshooting and sending a video of the malfunction, they put 2 free replacements on order. He is thrilled with the customer service and a company that stands behind its warranty
15 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Erin,
Thank you for sharing your experience! We’re delighted to hear that FootRenew has been helping your grandpa with his foot and leg pain, and we’re glad our team was able to assist quickly with troubleshooting and arranging replacements.
It means a lot to us to know he’s happy with both the product and the support received. We truly appreciate your kind feedback.
Best regards,
RejuvaCare Customer Support Team
Couldn't use products for my…
Couldn't use products for my wife...unopened and returned. Thanks to some GREAT Customer Service. The were understanding and caring and a simple process of returning. Great Company!
14 April 2026
Unprompted review
Reply from RejuvaKnee
Hi Paul,
Thank you for your kind feedback! We’re glad to hear that our Customer Service team was able to assist you with understanding and care, and that the return process was simple and smooth for you.
We truly appreciate your support and your time in sharing your experience.
Best regards,
RejuvaCare Customer Support Team
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