Excellent buyer experience, easy to order and pay for the item I bought. Lots of options for the item I needed and the prices were very competitive compared to another online market place. Sadly th... See more
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My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.
United Kingdom
Replied to 98% of negative reviews
Typically replies within 1 week
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First of all the courier service used by My Motor World, DHL, was particularly bad in my case. I paid for 'Guaranteed Next Day Delivery'..the package eventually arrived, after much hassle, 4 days late.
I contacted My Motor World customer services, Chloe who dealt with me was exceptionally helpful, she refunded my postage and contacted DHL to sort out their incompetence. Although let down by the courier service in this instance, I will buy from them again as their price was the best around and their customer service was excellent.
New wiper blade needed for rear window. Not available locally but easily found and ordered from My Motor World. Also competitively priced. Arrived promptly and works perfectly. Very pleased.
So quick and easy and delivered next day.
Unfortunately, my order was delivered in parts, which was a real bummer when I had an appointment with a mechanic to have my brakes replaced. I paid extra for a next-day delivery guarantee.

Reply from My Motor World
Disappointed. Ordered 2 items. One came quick and the other one is nowhere to be seen. Have sent several emails to say it hasnt arrived and had no response.
Has put me off ordering from here again.

Reply from My Motor World
Parts I ordered were not avaliable but I was not informed of this when ordering I was informed that as a jester of good will superior parts would be implemented in stead ,but parts supplied were Quinton Hazel and these parts are of a much inferior quality these parts would have been my last choice to make an impression on a new customer proper superior parts should have been supplied and good will would have definitely improved my reaction on spending future amounts with the company as proper superior parts were supplied my reaction would have been a positive one.
Hi there, difficult to review as I've been waiting for next day delivery since Monday

Reply from My Motor World
I only received part of my order, 100265134, not a happy person, should of recevied it Wednesday it is now Friday afternoon still no sign of the rest of order, I had taken today off work so I could the work on the car, its like having a cup of tea and forgetting to put the teabag in,

Reply from My Motor World
Great product the roof bars fit perfectly and fast delivery service
Very good prices, and good service. I was upgraded on brake discs when the ones ordered were not available at no extra cost.
Great range of products at reasonable prices, on the whole. I can usually find what I need when I visit the store. Delivery quick so I'm not having to wait for what I need for long.
fast service, but the part was faulty. I bought a throttle for an Audi A3. It was installed and then I started to get error messages and was told by the garage that the part was faulty. However, since it was used, there is no refund policy. £134 . . . for a faulty part.

Reply from My Motor World
The great service the site had the item I needed in stock. I got it next day delivery and all good. Competitive price
Ordering is easy, items are dispatched quickly, usually the same day and delivery is quick. Plus the prices are good and the range of products is excellent. Never had a problem with My Motor World, I will continue to keep using them.
Ordered from you delivery said Thursday 30thApril. Now 4thMay and still have not received my delivery. Update finally received my delivery 12th May. Very poor customer service.

Reply from My Motor World
I ordered oil for my car put the reg number in which sound my car and told me what oil I need I ordered it then found out it was the totally wrong oil

Reply from My Motor World
Great product at a competitive price.
The only downside was the delivery time as it was two days later than expected due date.
Really pleased with your products and great service, however I never seem to be able to claim the free rewards offered?? Can they not be automatically added to order on dispatch of goods?
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