Lunavia Reviews 

903
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 889 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the products effective, noting significant improvements and clear nail growth after trying various other remedies. The staff and customer service receive high praise for being helpful, knowledgeable, and genuinely caring, providing clear explanations and excellent support. The ease of use and application also contribute to a positive overall user experience. However, some people mentioned that the product's effectiveness was slower than anticipated, did not show improvement, or even saw the issue return.

What people talk about most

Product

Customers had positive experiences with the product, with many reporting significant improvement in their... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

User experience

Clients share positive opinions on user experience, with many finding the pen convenient, easy, and quick to... See more

Quality

People report positive experiences with quality, noting significant improvements in nail appearance and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely Love it!! It’s Actually Working!! I’ve tried everything for nothing to work, until Lunavia!! I would like to order another few supply month’s supply so the 20% discount would be awesom... See more

Company replied

Rated 5 out of 5 stars

Aiza called as scheduled and on time. She was very nice. We discussed the treatment and its importance to stay on schedule. She convinced me to get the additional products needed to aid in completing... See more

Rated 5 out of 5 stars

Francine is very nice she walked me through each step of a foot soak using the pens and the spray and the cream and balm im very happy I chose to give these products a try. I'm very happy that I will... See more

Company replied

Rated 5 out of 5 stars

I have suffered with toenail fungus on six toes for over 10 years. I couldn't take the oral medication because of the possibility of it interfering with my current medication. I've tried every over th... See more

Company replied


Company details

Written by the company

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(903)

902 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Aiza was very informative and a…

Aiza was very informative and a pleasure to talk with

7 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Cindi,

Thank you so much for taking the time to leave us a review! Hearing that Aiza was very informative and a true pleasure to talk with absolutely makes our day.

We completely understand how much a positive, helpful conversation matters when navigating your care, and we validate how refreshing it is to connect with someone who treats you like a real human being rather than just another number. We confidently assure you that providing transparent, friendly, and deeply educational support is exactly what we strive for, and we will be sure to pass your sweet shout-out along to Aiza!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Joyce was a great communicator!

Joyce called me right on time, and we had a very nice, and informative, chat! She told me the steps that I had to go through to ensure that the treatment will work, and that the fungus would be eradicated for ever. She was very clear on the steps I had to follow. Looking forward to being fungus free for ever!

7 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Val,

Thank you so much for taking the time to share your experience with us! Hearing that Joyce called you right on time and that you had such a nice, informative chat absolutely makes our day.

We completely understand that starting a new care routine can feel overwhelming, and we validate how reassuring it is to have someone map out the exact steps clearly so you can move forward with total confidence. We confidently assure you that our team is fully committed to giving you the transparent, human support you need to ensure this fungus is eradicated for good. We are just as excited as you are for you to be fungus-free forever! We'll be sure to pass your fantastic shout-out along to Joyce.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

Very on point and concise.

Very on point and concise.

7 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Joe,

Thank you so much for taking the time to leave us a review! Hearing that our team or service was very on point and concise absolutely makes our day.

We completely understand how busy life gets, and we validate how frustrating it is when companies drag things out with unnecessary fluff or waste your time. We confidently assure you that keeping our support transparent, efficient, and direct is exactly how we strive to respect your journey.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

well i have had toe fungus for years…

well i have had toe fungus for years thinking it would never go away i have tried everything even meds from my dermatologist it tried this as a last option in 4 weeks noticed a diffrence looking forward to the next two months

7 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Brian,

Thank you so much for taking the time to share your journey with us! Hearing that you are already seeing a noticeable difference in just four weeks after battling this for years truly makes our day.

We completely understand how exhausting and discouraging it is to spend years trying everything under the sun—even prescription medications from a dermatologist—only to feel like it will never go away. We validate how much of a leap of faith it takes to try something as a last resort when you've already been let down so many times. We confidently assure you that this early shift is a fantastic sign that your consistency is working, and we are just as excited as you are to see your results over the next two months!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Aiza was great.

Aiza was great.

7 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Angelea,

Thank you so much for taking the time to leave us a review! Hearing that Aiza was great absolutely makes our day.

We completely understand how much a positive, helpful conversation matters when you reach out to a customer care team, and we validate how reassuring it is to connect with someone who treats you like a real human being. We confidently assure you that providing transparent, friendly support is exactly what we strive for, and we will be sure to pass your sweet shout-out along to Aiza!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I received a call about the medication…

I received a call about the medication for my my nails
Name of the person that called me was Joyce
She was very professional and told how to use the medication and on top of that she also mentioned a guide of other products to prevent fungus come back great guide

7 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey there,

Thank you so much for taking the time to share your experience with us! Hearing that your call with Joyce was highly professional and that she provided clear instructions along with our preventative guide absolutely makes our day.

We completely understand that treating nail issues is only half the battle, and we validate how important it is to have a clear roadmap to stop fungus from returning. We confidently assure you that our team is fully committed to providing that exact level of thorough, long-term educational support so you feel empowered every step of the way. We will be sure to pass your fantastic shout-out along to Joyce!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

Since using the Lunavia pen to treat my…

Since using the Lunavia pen to treat my toenail fungus I experienced for many years I’ve seen a positive progression. Though not cleared all the way my big toe looks more healthy than it’s been in a long time. I’ll continue to use the pens to treat my nail for continued positive results. Definitely would recommend the Lunavia product to others. Time and persistence is a must do your new healthier nail bed can grow out.

7 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Tony,

Thank you so much for taking the time to share your journey with us! Hearing that your big toe looks healthier than it has in years after dealing with this for so long is absolutely incredible.

We completely understand that treating long-term fungus requires an immense amount of patience, and we validate your wise reminder that time and persistence are an absolute must for a healthy nail bed to grow out. We confidently assure you that our team is here to support you every step of the way as you keep pushing for those fully cleared results. Your dedication is paying off beautifully!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Hi would like to appreciate more for…

Hi would like to appreciate more for her monthly calls and for letting me know i am having a good process on my feet. More thanks for ur concern. Till next month.

7 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Domitila,

Thank you so much for taking the time to share your experience with us! Hearing that you appreciate the monthly check-in calls and the confirmation that you are making great progress on your feet absolutely makes our day.

We completely understand that consistency is the hardest part of any care routine, and we validate how encouraging it is to have someone in your corner tracking your success month after month. We confidently assure you that our team is fully committed to providing that exact level of genuine, ongoing care and support throughout your entire journey. We are so glad our check-ins are keeping you motivated!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us. See you next month!

Best regards,
Nicky
Lunavia Customer Care Team

Rated 3 out of 5 stars

You can see it working after a month or…

You can see it working after a month or so but for some reason, it just slow down could be me not applying it right

10 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Dear Customer,

Thank you for reaching out and sharing your experience with us via Trustpilot. We completely understand how frustrating it can be when progress seems to plateau after a great start, and we validate that waiting for nail changes requires a lot of patience. Please rest assured that we are here to help you get your results back on track!

It is very common for progress to appear to slow down after the first month. Because healthy nails grow incredibly slowly from the root, visible changes take time to surface as the old nail grows out. To maximize your results, we encourage you to stay consistent and try these quick tips: apply the liquid twice daily on completely dry nails, and lightly file the top surface of the affected nail once a week to help the formula penetrate deeper.

To help us support you as quickly as possible, we’ve also sent a request for more information via Trustpilot, as we were unable to locate your account with the details provided. Please feel free to reply there or reach out to us directly at wecare@mylunavia.com. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

A great product that ACTUALLY WORKS!

I’ve struggled with fungus in all my toenails for over a decade. I’ve lost count of the different remedies and products I’ve tried. I didn’t much expect Lunavia would work any better but it did.

I found their marketing to be as annoying as those that had failed before. Long, drawn out narratives that scream snake oil to me, Before and after photos that I didn’t trust, Some 80% off thing for seniors that was flim-flam clickbait in the end. But, regardless, I took a chance and it did begin to work. Now my nails are clear. I’d recommend Lunavia to anyone struggling with stubborn toenail fungus.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Charlie,

Thank you so much for taking the time to share your story with us. Hearing that your nails are finally clear after a decade-long struggle with fungus is absolutely incredible, and we are so glad you took that chance on us.

We completely understand your frustration with the marketing, and we validate your skepticism 100%—when you've been let down by countless products over ten years, long narratives and flashy discounts can absolutely scream "snake oil" and feel like annoying clickbait. We genuinely appreciate your transparency about it. We confidently assure you that while our promotional styles can sometimes miss the mark for some, the actual formula inside the pen is the real deal, and your clear nails are living proof of that.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re always here to help and ensure you continue to have a smooth experience with us.

Thank you again for recommending us to others fighting that stubborn struggle!

Best regards,
Nicky
Lunavia Customer Care Team

Rated 1 out of 5 stars

Deceptive practices

Ordered one pen to see if it worked for me. I was horrified to see a second billing 3 weeks later for a follow up pen that I never signed up for. Reached out to company who assisted in canceling future orders, but found out I’m still out $38 for a second pen I didn’t want. Now I get to eat shipping to return the second, all because of a subscription that I am certain I didn’t sign up for. I suspect Lunavia has a class action lawsuit in their future for these practices.

26 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Matt,

Thank you for reaching out, and we are so sorry to hear about the issue you experienced with your subscription. We completely understand how horrifying and frustrating it is to see an unexpected charge on your statement, and we validate your anger over feeling tricked into a commitment you didn't want. We take your feedback seriously and are committed to making things right.

To resolve this completely, please rest assured that we have verified your subscription is fully cancelled, and we have issued a full refund for that second pen so you don't have to worry about return shipping costs or being out of pocket.

We confidently assure you that transparency is our priority, and we are using your experience to improve our checkout clarity. If you need any additional assistance in the meantime, please don’t hesitate to reach out to us at wecare@mylunavia.com.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

I see quite a bit of improvement

I see quite a bit of improvement. My hard, cracked heels are gone! I have improvement on all 3 affected nails. I wish it was faster, but am happy with steady improvement.

1 April 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Bruce,

Thank you so much for taking the time to share your results with us! We are absolutely thrilled to hear that your hard, cracked heels are gone and that you are seeing clear improvement on all three of your affected nails.

We completely understand that dealing with nail issues requires a mountain of patience, and we validate your wish for faster results—it can definitely feel like a slow waiting game. We confidently assure you that steady, consistent improvement is exactly what we want to see, as healthy nails take time to grow out completely from the root. Your dedication is working beautifully!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Keep up the fantastic work!

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Aiza

Aiza was very professional. I was. expecting a sales pitch but got a real consultation. Thank you!

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Alain,

Thank you so much for taking the time to share your experience with us! Hearing that Aiza provided a highly professional, genuine consultation truly makes our day.

We completely understand that it is exhausting to brace yourself for an aggressive sales pitch whenever you jump on a call, and we validate how refreshing it is to get real, honest guidance instead. We confidently assure you that our goal is always to support your wellness journey with transparent, helpful education, not to push products. We will be sure to pass your fantastic shout-out along to Aiza!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Aiza was so helpful and friendly

Aiza was so helpful and friendly. I feel like I can trust what she told me about foot care. I appreciate her personalized discussion with me 🙏.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Theresa,

Thank you so much for taking the time to share your experience with us! Hearing that Aiza was incredibly helpful and friendly truly makes our day.

We completely understand that navigating foot care can feel a bit overwhelming or deeply personal, and we validate how important it is to have an honest, tailored conversation rather than a one-size-fits-all script. We confidently assure you that building real, transparent trust with our customers is exactly what we strive for, and we are so glad you felt genuinely supported. We will be sure to pass your sweet shout-out and appreciation along to Aiza! 🙏

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I’ve been using the Lunavia for 4…

I’ve been using the Lunavia for 4 weeks, so far so good. The nail is growing slowly but it’s healthy, no signs of fungus. Keeping my fingers crossed it keeps up.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Glo,

Thank you so much for taking the time to share your progress with us! Hearing that you are already seeing healthy, fungus-free nail growth at the 4-week mark is absolutely fantastic news.

We completely understand that waiting for nails to change requires a lot of patience, and we validate how nerve-wracking it can be to just wait and hope the progress continues. We confidently assure you that seeing slow but healthy new growth is exactly what we want to see, as it takes time for the fresh nail to fully replace the old. Your consistency is working beautifully!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Keep those fingers crossed and keep up the amazing work!

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Ella gave an informative explanation of…

Ella gave an informative explanation of the usage of your products and provided an expected timeline for the products!

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Karen,

Thank you so much for taking the time to share your experience with us! Hearing that Ella gave you an informative explanation of how to use our products and provided a clear timeline truly makes our day.

We completely understand that starting a new care routine can come with a lot of uncertainty, and we validate how crucial it is to know exactly what to expect and when. We confidently assure you that our team is fully committed to providing transparent, honest, and realistic guidance so you never feel left in the dark. We will be sure to pass your kind words along to Ella!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

The coloration is disappearing the…

The coloration is disappearing the thickness is going away it sure was worth the money thank you

5 June 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Carolyn,

Thank you so much for taking the time to share your progress with us! Hearing that the discoloration is disappearing and the thickness is finally going away absolutely makes our day.

We completely understand how challenging and stubborn nail issues can be, and we validate how rewarding it feels to finally see your investment and consistency pay off. We confidently assure you that these positive changes are proof that your dedication is working exactly as it should!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Keep up the fantastic work!

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

The protocol call was very education

The protocol call was very education, Mrs. Ella, was very clear and wanted to make sure i fully understood how Lunavia worked. Am very please with her explanation and for taking the time to walk me thru the treatment process. Thank You!

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Geannina,

Thank you so much for taking the time to share your experience with us! Hearing that your protocol call with Mrs. Ella was highly educational, clear, and that she took the time to walk you through everything truly makes our day.

We completely understand that starting a new treatment process can feel a bit overwhelming with all the details, and we validate how important it is to have someone slow down and ensure you feel 100% confident moving forward. We confidently assure you that our team is fully committed to providing that exact level of patient, human guidance every step of the way. We will definitely make sure Mrs. Ella gets a copy of your sweet thank you!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Charm is very informative and helpful

Charm is very informative and helpful. It was a pleasure to work with her. Thank you Charm.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Rosemarie,

Thank you so much for taking the time to share your experience with us! Hearing that Charm was very informative, helpful, and an absolute pleasure to work with truly makes our day.

We completely understand that starting a new wellness routine can bring up plenty of questions, and we validate how important it is to have someone guide you with patience and clear information rather than rushing you through. We confidently assure you that our team is fully committed to providing that exact level of genuine, transparent support every single time. We will make sure Charm gets a copy of your sweet shout-out!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

LUNAVIA pen progress

Started my Lunivis pen three weeks ago and have already seen a change in that my nails are not as sensitive as they used to be. It has been. Easy to do the protocol with the feet soaks and and the care of the nails and doing the cream and spray for the shoes
Can't wait to see the rest of the results!!

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Janet,

Thank you so much for taking the time to share your wonderful experience with us! Hearing that your nails are already feeling significantly less sensitive after just three weeks is absolutely fantastic news.

We completely understand that jumping into a full routine with foot soaks, nail care, cream, and shoe sprays can feel like a lot of moving parts at first. We validate your dedication to sticking with the protocol, and we are so glad you are finding it easy and manageable to build into your daily routine! We confidently assure you that this early relief from sensitivity is a beautiful sign that your hard work is already paying off, and your nails are on the right track.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us as you wait for the rest of those amazing results!

Best regards,
Nicky
Lunavia Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look