Junie was very thorough. Outlined the need for step-by-step process and consistency. Frankly this is a lot more demanding a treatment than initially promoted. She was charming, delightful and prof... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been through 4 or 5 pens. Discoloration is greatly improved. Waiting for new growth to complete and hopefully thickened nails will grow out normal. It looks like that is what’s happening. Only using o... See more
Company replied
Been using it and the protocols for using it since mid March. The fungus is slowly disappearing and I look forward to my nails’ continued healthy growth so all traces of it are gone. Been using it app... See more
Company replied
I dreaded the obligatory follow up call after making my initial purchase. However Kate was exceptionally good. She came across as very genuine and caring. She spent a lot of time walking through the t... See more
Company replied
Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.6
Excellent
901 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I’ve been using it for going on three…
I’ve been using it for going on three weeks and I’m starting to see a difference. The nails aren’t as thick and I’m seeing a hint of new nail growth. I’ve had nail fungus for years bd years. I never thought I’d start to see them looking better. Can’t wait to see how they look after 6 weeks!
8 July 2026
Unprompted review
Reply from Lunavia
Hey Dawn,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that you are seeing a hint of new nail growth and less thickness after just three weeks completely makes our day.
We completely understand how discouraging it can be to deal with a stubborn issue for years and years, and we validate how truly amazing it feels to see a breakthrough you never thought was possible. We confidently assure you that these early signs mean your consistency is working beautifully, and we can’t wait to see your progress at the 6-week mark, too!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It worked and it worked fast
It worked and it worked fast. I'm going to keep using it.
13 May 2026
Unprompted review
Reply from Lunavia
Hey Marie,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that it worked fast and that you're committed to keeping it up absolutely makes our day.
We completely understand how frustrating it can be to wait around for results, and we validate how incredibly exciting and motivating it is to find something that delivers rapid progress. We confidently assure you that continuing with your routine is exactly what locks in those great results for the long run, and we are right here to support you every step of the way.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Lunavia has saved my toenails!!
I’ve been battling this toenail problem for over 10 years and tried virtually everything out there. I have finally found the solution! I could see an improvement in a few weeks and now it’s almost gone! Consistency is key and I am so motivated that consistency is no problem! It’s great to wear sandals with no shame! I’m grateful for my Lunavia!!
8 July 2026
Unprompted review
Reply from Lunavia
Hey there,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that you've finally found your solution after battling this for over 10 years absolutely makes our day.
We completely understand how exhausting and frustrating it is to spend a decade trying virtually everything out there with no success, and we validate how incredibly liberating it feels to finally see real improvement and wear your sandals with absolute confidence again. We confidently assure you that your dedication is what unlocked this success—you are absolutely right that consistency is key, and your mindset is inspiring!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It is clearing up my nails I'm happy…
It is clearing up my nails I'm happy about that you guys keep in contact with me from the start you helping me all along thank you for that
1 May 2026
Unprompted review
Reply from Lunavia
Hey Chuck,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that your nails are clearing up absolutely makes our day.
We completely understand how long and tedious the journey to clear nails can feel, and we validate how encouraging it is to have steady support along the way rather than facing it alone. We confidently assure you that we are committed to staying right by your side until your nails are 100% healthy.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Lynn,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that it "actually works" absolutely makes our day.
We completely understand that trying out a new treatment can come with plenty of skepticism, especially when so many things on the market fall short. We validate how incredibly satisfying it feels to finally find something that delivers real results. We confidently assure you that our formula is built to work, and we are right here to support you in keeping that progress going strong.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Susanne,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that Aiza was very informative completely makes our day.
We completely understand that navigating product details and care routines can sometimes feel overwhelming, and we validate how reassuring it is to have someone step in with clear, helpful information. We confidently assure you that providing you with the exact knowledge and human support you need to feel confident is what we are all about. We will definitely pass your shout-out along to Aiza!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Kate was extremely nice
Kate was extremely nice, helpful, and professional while dealing with me. She is certainly an asset to your company.
7 July 2026
Unprompted review
Reply from Lunavia
Hey Uliston,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that Kate was extremely nice, helpful, and professional completely makes our day.
We completely understand that reaching out to customer support can sometimes feel stressful, and we validate how refreshing it is to connect with someone who treats you with genuine kindness and respect. We confidently assure you that our team is fully committed to giving you that high-level, human support every single time. We will absolutely make sure Kate gets the recognition she deserves!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I had more infection than I realized
I had more infection than I realized. Mori pointed out different things and explained what was actually going on and just exactly what I needed to do to fix it. I've been using Lunavia for about 2 months. I'm starting to see improvement.
8 July 2026
Unprompted review
Reply from Lunavia
Hey Ruth Ann,
Thank you so much for sharing your experience with us on Trustpilot! We are absolutely thrilled to hear that you are starting to see improvement after two months of using Lunavia.
We completely understand how shocking it can be to realize an infection is deeper than it looks, and we validate how relieving it is to have someone like Mori break everything down clearly so you know exactly how to handle it. We confidently assure you that your two months of consistency are paving the way for great results, as nail recovery is a slow process but totally worth it. We will be sure to pass your lovely shout-out along to Mori!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
He was great at explaining everything…
He was great at explaining everything about the products and wanting to make sure I knew how to use them and saying he would check back in after product comes in.
8 July 2026
Unprompted review
Reply from Lunavia
Hey Stephanie,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that he took the time to explain everything so thoroughly and offered to check back in completely makes our day.
We completely understand that starting a new routine can come with a lot of questions, and we validate how comforting it is to have someone genuinely invest in your journey right from the start. We confidently assure you that providing this kind of dedicated, human support is exactly who we are, and we'll be right here with you every step of the way.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Jeff,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that everything is finally clearing up absolutely makes our day.
We completely understand that the journey to clear nails can feel long and test your patience, and we validate how relieving it is to finally see that turning point. We confidently assure you that staying consistent is exactly what locks in those great results, and we are right here with you until the very end.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The consultant was knowledgeable about…
The consultant Mori, whom I worked with today, was very knowledgeable about the product and was able to answer all my questions. She was also very personable and helpful in explaining everything.
7 July 2026
Unprompted review
Reply from Lunavia
Hey Dornett,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that you had such a great experience working with Mori today completely makes our day.
We know how overwhelming it can feel when you have a ton of questions about a new product, and we validate how refreshing it is to talk to someone who is genuinely personable, knowledgeable, and great at breaking things down clearly. We confidently assure you that providing that direct, human support is exactly what we strive for every single day. We will definitely pass your fantastic shout-out along to Mori!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Francine educated me on the use of the…
Francine educated me on the use of the product
8 July 2026
Unprompted review
Reply from Lunavia
Hey Scott,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that Francine was able to get you fully educated on using the product completely makes our day.
We completely understand that starting a new care routine can feel a bit uncertain at first, and we validate how reassuring it is to have someone guide you through the process with genuine care. We confidently assure you that our team is always here to provide the authentic, human support you need to feel great about your routine. We will be sure to share your kind words with Francine!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Mori is great
It was great to speak to Mori about my questions on how to make my nails all look great. She was great and really helpful!
8 July 2026
Unprompted review
Reply from Lunavia
Hey Kendra,
Thank you so much for sharing your experience with us on Trustpilot! We are thrilled to hear that you had such a great chat with Mori about getting your nails to look their best.
We completely understand that figuring out the right steps for nail care can come with a lot of questions, and we validate how encouraging it feels to get clear, friendly guidance when you're working toward a goal. We confidently assure you that our team is always here to provide the authentic, human support you need to feel great about your routine. We will be sure to share your kind words with Mori!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Ella was very educated in the process…
Ella was very educated in the process and helped me to feel confident using the nail system.
8 July 2026
Unprompted review
Reply from Lunavia
Hey Cassidy,
Thank you so much for sharing your experience with us on Trustpilot! Hearing that Ella helped you feel confident using our nail system completely makes our day.
We completely understand that starting a new care routine can feel a bit daunting or confusing at first, and we validate how reassuring it is to have someone guide you through the process with genuine care and expertise. We confidently assure you that we are always here to back you up with the clear, human support you deserve as you head toward great results. We will definitely pass your sweet shout-out along to Ella!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey there,
Thank you so much for taking the time to share your experience with us! Hearing that our formula is working well for you absolutely makes our day.
We completely understand how frustrating it is to wait around for an order, and we validate that slow shipping can really take the excitement out of starting your treatment. We confidently assure you that we are actively working with our logistics partners to streamline our delivery times, as getting your orders to you quickly and transparently is a top priority for us.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Mori is very knowledgeable and is there…
Mori is very knowledgeable and is there to help me. I feel in good hands.
7 July 2026
Unprompted review
Reply from Lunavia
Hey Antonio,
Thank you so much for taking the time to leave us a review! Hearing that Mori has been incredibly knowledgeable and that you feel like you are in good hands absolutely makes our day.
We completely understand that tackling nail care can feel like an uncertain process, and we validate how reassuring it is to have an expert guide who genuinely listens and supports you. We confidently assure you that our team is fully committed to providing that exact level of reliable, transparent care so you never have to navigate your journey alone. We will be sure to pass your fantastic shout-out along to Mori!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Francine was very professional
Francine was very professional, even though I got frustrated that I needed to order more product in order to take on this issue fully. After she explained it, I was able to understand, order what was still needed, and actually be excited about starting the process.
7 July 2026
Unprompted review
Reply from Lunavia
Hey Kathy,
Thank you so much for taking the time to share your experience with us! Hearing that Francine’s professionalism helped turn your frustration into genuine excitement about starting your treatment journey absolutely makes our day.
We completely understand how exasperating it can feel to learn you need more product than you initially thought, and we validate that managing expectations around stubborn nail issues is tough. We confidently assure you that our team is fully committed to giving you transparent, realistic timelines because we want you to succeed, not run out of product halfway through. Your commitment to seeing this process through to the end is amazing! We'll be sure to pass your fantastic shout-out along to Francine.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Mori was very helpful in my needs
Mori was very helpful in my needs
Offered Informative info. She has me on a plan and I know I will see a major difference.
Soon I’ll be my to the beach without sandals 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽
7 July 2026
Unprompted review
Reply from Lunavia
Hey Ahpryl,
Thank you so much for taking the time to share your experience with us! Hearing that Mori was incredibly helpful and got you set up with an informative plan absolutely makes our day.
We completely understand how frustrating it is to feel self-conscious about your feet, and we validate how exciting and freeing it feels to finally look forward to a beach day without needing to hide behind sandals. We confidently assure you that staying consistent with your new plan is the ultimate key to success, and our team is backing you 100% of the way to ensure you see that major difference. We can't wait for you to rock those bare feet in the sand! We'll be sure to pass your fantastic shout-out along to Mori.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Aiza was very informative and a…
Aiza was very informative and a pleasure to talk with
7 July 2026
Unprompted review
Reply from Lunavia
Hey Cindi,
Thank you so much for taking the time to leave us a review! Hearing that Aiza was very informative and a true pleasure to talk with absolutely makes our day.
We completely understand how much a positive, helpful conversation matters when navigating your care, and we validate how refreshing it is to connect with someone who treats you like a real human being rather than just another number. We confidently assure you that providing transparent, friendly, and deeply educational support is exactly what we strive for, and we will be sure to pass your sweet shout-out along to Aiza!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Joyce was a great communicator!
Joyce called me right on time, and we had a very nice, and informative, chat! She told me the steps that I had to go through to ensure that the treatment will work, and that the fungus would be eradicated for ever. She was very clear on the steps I had to follow. Looking forward to being fungus free for ever!
7 July 2026
Unprompted review
Reply from Lunavia
Hey Val,
Thank you so much for taking the time to share your experience with us! Hearing that Joyce called you right on time and that you had such a nice, informative chat absolutely makes our day.
We completely understand that starting a new care routine can feel overwhelming, and we validate how reassuring it is to have someone map out the exact steps clearly so you can move forward with total confidence. We confidently assure you that our team is fully committed to giving you the transparent, human support you need to ensure this fungus is eradicated for good. We are just as excited as you are for you to be fungus-free forever! We'll be sure to pass your fantastic shout-out along to Joyce.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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