Lunavia Reviews 

903
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 889 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the products effective, noting significant improvements and clear nail growth after trying various other remedies. The staff and customer service receive high praise for being helpful, knowledgeable, and genuinely caring, providing clear explanations and excellent support. The ease of use and application also contribute to a positive overall user experience. However, some people mentioned that the product's effectiveness was slower than anticipated, did not show improvement, or even saw the issue return.

What people talk about most

Product

Customers had positive experiences with the product, with many reporting significant improvement in their... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness,... See more

User experience

Clients share positive opinions on user experience, with many finding the pen convenient, easy, and quick to... See more

Quality

People report positive experiences with quality, noting significant improvements in nail appearance and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely Love it!! It’s Actually Working!! I’ve tried everything for nothing to work, until Lunavia!! I would like to order another few supply month’s supply so the 20% discount would be awesom... See more

Company replied

Rated 5 out of 5 stars

Aiza called as scheduled and on time. She was very nice. We discussed the treatment and its importance to stay on schedule. She convinced me to get the additional products needed to aid in completing... See more

Rated 5 out of 5 stars

Francine is very nice she walked me through each step of a foot soak using the pens and the spray and the cream and balm im very happy I chose to give these products a try. I'm very happy that I will... See more

Company replied

Rated 5 out of 5 stars

I have suffered with toenail fungus on six toes for over 10 years. I couldn't take the oral medication because of the possibility of it interfering with my current medication. I've tried every over th... See more

Company replied


Company details

Written by the company

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(903)

902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ella was great

Ella was great. Knowledgeable and answered all my questions regarding the product and my order.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey Kat,

Thank you so much for taking the time to share your experience with us! Hearing that Ella was great, highly knowledgeable, and answered all of your questions regarding the product and your order absolutely makes our day.

We completely understand that navigating a new product or order details can bring up a lot of questions, and we validate how reassuring it is to get clear, honest answers from a real person. We confidently assure you that our team is always dedicated to providing you with that exact level of thorough, transparent support. We will be sure to pass your kind words along to Ella!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Junie was a pleasure to speak with

Junie was a pleasure to speak with. She was very precise in her explanation of the process, technique and expectations of the product. I highly recommend her as a competent asset to the company she is representing.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey William,

Thank you so much for taking the time to share your experience with us! Hearing that Junie was a pleasure to speak with and precise in explaining the process, technique, and expectations absolutely makes our day.

We completely understand that starting a new routine can feel overwhelming, and we validate how important it is to have clear, realistic expectations right from the start. We confidently assure you that having highly competent, empathetic experts like Junie is exactly how we ensure our customers feel fully supported. We will be sure to pass your high praise along to her!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Ella was very patient with me and…

Ella was very patient with me and explained everything so thoroughly. I can't wait to see the final result. Ella was very educated and understanding of my concerns.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey David,

Thank you so much for taking the time to share your experience with us! Hearing that Ella was very patient, thorough, and understanding of your concerns absolutely highlights the kind of support we pride ourselves on.

We completely understand that starting a new care routine can come with plenty of questions, and we validate how important it is to have an expert who truly listens without rushing you. We confidently assure you that our team is fully committed to guiding you with real human empathy and deep knowledge every step of the way. We will definitely pass your kind words along to Ella!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us as you wait for those final results.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

It works!

This is the only product that has actually worked to clear my fungal infection. I’ve been using for 5 months and it is 50% gone. Now just growing out. It’s easy and effective!

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hey there,

Thank you so much for taking the time to share your amazing success story with us! Hearing that our formula is the only product that has actually worked to clear your fungal infection absolutely makes our day.

We completely understand that fighting stubborn nail fungus is a long, exhausting journey, and we validate your dedication over these past 5 months. Seeing it 50% gone is a massive milestone! We confidently assure you that you have officially passed the hardest part—now that the infection is clearing, it really is just a matter of letting that fresh, healthy nail grow out completely. Your consistency is paying off beautifully.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Keep up the fantastic work!

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

instructions were clear and precise…

The instructions were clear and precise and Mori was very intent on being sure I understood the importance of being consistent with my treatment.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Frank,

Thank you so much for the 5-star review! We completely understand how incredibly frustrating and exhausting it is to deal with toenail fungus for decades, and we validate what an emotional relief it is to finally break free from a struggle that has lasted since your teens.

We confidently assure you that providing a truly life-changing experience is exactly why we developed this formula. Hearing that it has given you such definitive, powerful results after all these years means the world to us, and your advocacy will surely inspire others who are suffering to finally take that first step toward healing.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

The fact that this treatment is 99…

The fact that this treatment is 99 percent effective and I think more people should give it a try. It really does work ive suffered with toenail fungus since I was in my teens. Then to find a treatment that works is a life changing experience over all get it, it's worth it..

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Frank,

Thank you so much for the 5-star review! We completely understand how incredibly frustrating and exhausting it is to deal with toenail fungus for decades, and we validate what an emotional relief it is to finally break free from a struggle that has lasted since your teens.

We confidently assure you that providing a truly life-changing experience is exactly why we developed this formula. Hearing that it has given you such definitive, powerful results after all these years means the world to us, and your advocacy will surely inspire others who are suffering to finally take that first step toward healing.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Works great

It doesnt make it go away on the nail thats already infected but made it so it doesnt grow anymore. I was able to use the pen until my nail grew out and went away

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Liz,

Thank you so much for the 5-star review! We completely understand how tricky it can be to navigate nail care, and we validate how important it is to have clear expectations about how the healing process actually works from the inside out.

We confidently assure you that what you experienced is exactly how the science of true recovery happens: our formula works powerfully to halt the spread of the infection completely, protecting the new growth so that the old, damaged nail can safely grow out and be clipped away. You used the pen perfectly, and we are absolutely thrilled that you now have a completely fresh, healthy nail!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

I ordered a 6 pack

I ordered a 6 pack. I started using 1. When I visited my older brother, I saw his toenails were half eaten away by fungus. (He's retired from construction) I gave him a pen to use. In 2 weeks his wife says his nails look better than ever. He asked for ordering information to get some of his own. My nails are looking good too. Glad I place the initial order!!

1 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Denise,

Thank you so much for the 5-star review! We completely understand how incredibly tough severe nail fungus can be, especially after a long career in construction, and we validate how rewarding it feels to be able to step in and share something that genuinely helps a loved one.

We confidently assure you that seeing noticeable improvements for your brother in just two weeks—and having your own nails looking good too—is exactly the kind of life-changing success we build our formulas for. Your generosity gave him a fresh start, and we are absolutely thrilled to welcome him to the Lunavia family whenever he is ready to order!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you both have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Ella was very helpful

Ella was very helpful in our introduction call. I appreciate all of the information she shared. Excited about the journey ahead.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Erin,

Thank you so much for the 5-star review! We completely understand how valuable a great start is when beginning a new routine, and we validate the sense of excitement and confidence that comes from a truly informative introduction call.

We confidently assure you that having team members like Ella who provide clear, helpful, and welcoming guidance is exactly how we set you up for success. We are absolutely thrilled to join you on this journey ahead, and I will be sure to share your wonderful feedback directly with her!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Great product

Great product

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Jeanna,

Thank you so much for the 5-star review! We completely understand how valuable it is to find a routine that you can truly rely on, and we validate how encouraging it is to see the positive impact of a high-quality product.

We confidently assure you that we pour absolute care into crafting our formulas to deliver the best results possible, and hearing your simple yet powerful feedback lets us know we are doing things right. We are absolutely thrilled that you are having such a great experience with us!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 4 out of 5 stars

It has helped my toes

It has helped my toes, 2 of them. It does work. You need to soak your feet. And then put it on, or after you finish showering, put it on then, but it does work.

6 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Michelle,

Thank you so much for the 4-star review! We completely understand how exciting it is to see real proof that your toes are healing, and we validate how rewarding it feels when your routine pays off.

We confidently assure you that your advice about soaking your feet or applying the formula right after a shower is absolutely spot on! Softening the nail allows the formula to absorb deeply, and your excellent tip is going to help so many others on their own journey.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you continue to have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Francine was very kind very…

Francine was very kind very professional she took the time to explain everything about the product so im excited to start my healing process

2 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Marco,

Thank you so much for the 5-star review! We completely understand how valuable it is to have clear, straightforward guidance when establishing a new routine, and we validate how much easier it makes things when you know exactly how to use your products daily.

We confidently assure you that setting you up with the right knowledge for everyday success is a top priority for our team. We are so glad our representative was able to break everything down clearly for you!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Representative explain the products and…

Representative explain the products and how to use them daily.

5 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Marcia,

Thank you so much for the 5-star review! We completely understand how valuable it is to have clear, straightforward guidance when establishing a new routine, and we validate how much easier it makes things when you know exactly how to use your products daily.

We confidently assure you that setting you up with the right knowledge for everyday success is a top priority for our team. We are so glad our representative was able to break everything down clearly for you!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Francine was a joy to speak with and…

Francine was a joy to speak with and very thorough with her explanation of what Lunavia is all about. She explained that Lunavia wants the customer's complete satisfaction and that starts by having a person(point of contact)to work through any issues that arise and how to best utilize the product. She also recommended using other applications(Lunavia products) to have the best results, longterm. She informed me, that the best approach, with a holistic treatment is to use the right products, the right amount, with the right applications, to achieve, optimum results. She was very patient with my concerns expressed and made sure I had a point of contact for future reference.

5 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Bill,

Thank you so much for the 5-star review! We completely understand how reassuring it is to have a dedicated point of contact on your side, and we validate how much peace of mind it brings to receive a patient, thorough explanation about your wellness routine.

We confidently assure you that Francine’s holistic approach is exactly how we ensure our customers find true, long-term success. Using the right products in the right amounts is key to achieving optimum results, and having a consistent guide along the way is the foundation of our commitment to you. I’ll make sure she gets your fantastic feedback!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Excellent service

Representative was excellent. Answered all my questions.

5 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi John,

Thank you so much for the 5-star review! We completely understand how valuable it is to get clear, direct answers when you have questions about your routine, and we validate how much confidence it gives you when a representative treats your inquiry with absolute excellence.

We confidently assure you that providing knowledgeable and thorough support is at the core of what we do, and we are thrilled to hear our team took such great care of you.

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Helpful

We received good advice in regards to caring for my son‘s toe. The hours of the call were very convenient. Kate was very sweet.

4 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Kaylee,

Thank you so much for the 5-star review! We completely understand how important it is to get reliable guidance when caring for your son's wellness, and we validate how much easier it makes things when you can speak to someone at a time that fits perfectly into a busy family schedule.

We confidently assure you that providing thoughtful, expert advice with true warmth is exactly how we love to support our families, and having team members like Kate deliver that care means the world to us. I will be sure to share your sweet feedback directly with her!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you both have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

My experience with Ella was great she…

My experience with Ella was great she was very helpful too me and I really appreciate her hard work.

5 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Jeremy,

Thank you so much for the 5-star review! We completely understand how valuable it is to receive dedicated support when you reach out, and we validate how much of a difference it makes when someone goes above and beyond to guide you.

We confidently assure you that having team members like Ella who put real heart and hard work into assisting our customers is exactly what we stand for. I will be absolutely thrilled to share your well-deserved appreciation directly with her!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

The whole conversation was great Ella…

The whole conversation was great Ella was great

5 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Anthony,

Thank you so much for the 5-star review! We completely understand how valuable it is to have an easy, pleasant conversation when reaching out to us, and we validate how much of a difference a genuinely great interaction makes.

We confidently assure you that providing seamless and supportive care is our ultimate goal, and having team members like Ella deliver a great experience is exactly what we love to see. I will be sure to share your fantastic feedback directly with her!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Joice was most helpful

I was impressed with the time and patience that Joice took with me in explaining some of the science behind toenail fungus. I will admit that I was skeptical at first about being upsold on extra products but her information put my mind at ease.

4 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Bobby,

Thank you so much for the 5-star review! We completely understand being a bit skeptical about extra product recommendations at first, and we validate how important it is to get transparent, honest information instead of a high-pressure sales pitch.

We confidently assure you that our goal is always to educate and empower you, which is why team members like Joice take the extra time to explain the actual science behind our process. We are thrilled she could put your mind at ease, and I’ll make sure she gets your great feedback!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

Rated 5 out of 5 stars

Joice was very professional a d…

Joice was very professional a d provided knowledge and understanding about how to use best practices for my toe nails. She asked questions to better understand my situation. Joice was courteous and very knowledgeable about the lunavia products. Her demeanor and honest personality gave me joy to speak with her. By the end of our conversation I felt valued and through Joice's explanations I felt the company is worth trusting. I'm grateful she explained Dr. Kent's experience as a podiatrist. Thank you

4 July 2026
Unprompted review
Lunavia logo

Reply from Lunavia

Hi Ernestine,

Thank you so much for the 5-star review! We completely understand how vital it is to feel genuinely heard when sharing your personal situation, and we validate how much of a difference it makes to speak with someone whose honest personality brings you real joy.

We confidently assure you that having team members like Joice who make you feel deeply valued, understood, and trusted is exactly who we are as a company. It's wonderful that her explanation of Dr. Kent’s podiatry background gave you that extra peace of mind, and I will be absolutely thrilled to pass your beautiful praise along to her!

Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.

Best regards,
Nicky
Lunavia Customer Care Team

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