MyHiRelief Reviews 

1,379
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,313 reviews, reviewers had a great experience with this company. Customers frequently praise the product for its effectiveness in relieving various pains and improving daily life. Many highlight the excellent customer service, noting helpful, professional, and quick responses to inquiries. The ordering process is often described as smooth, with products arriving in a reasonable timeframe. However, some customers also noted significant delays or non-receipt of their orders. A few other people also felt that the product containers were smaller than expected or did not provide the anticipated relief. Additionally, some reviewers experienced issues with the ordering process, including unexpected recurring plans or feeling misled.

What people talk about most

Product

Consumers find product to be positive, with many reviewers reporting that the product works great and... See more

Order

Customers had ambiguous experiences with order, with some reporting quick processing and timely delivery of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the staff for being... See more

Quality

Users describe positive interactions with product quality, with many reporting that the cream effectively... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quick, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pretty rapid delivery after order. HOWEVER, you use UniUni for delivery service which has to be the worst on the planet. They have been notified numerous times that our office complex is closed and g... See more

Company replied

Rated 4 out of 5 stars

We have no issues with the purchase and delivery of the product. We only received the product yesterday and used it last evening. At this stage it appears to be working after just one application, t... See more

Company replied

Rated 4 out of 5 stars

First thing first....the product is fantasic and works as good as advertised. I paid extra for the 2.0 version. There is nothing on the label or on the paperwork that tells me that is what I received.... See more

Company replied

Rated 5 out of 5 stars

I would not have believed that a cream could help ease my sciatica pain, I could feel quite a difference after the first application. I’m using the magnesium capsules now as well, and have completed... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

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4.0

All reviews

(1,379)

1,371 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Small but effective…

While the containers are a bit smaller than expected, I have been pleased with the effectiveness of the magnesium cream in helping decrease pain and nerve issues

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Byron,

Thank you for your wonderful 5-star review! We're delighted to hear that, despite the jars being a bit smaller than you expected, you've been pleased with the effectiveness of Total Relief in helping reduce your discomfort and nerve-related issues.

We also appreciate your feedback regarding the container size. Comments like yours are valuable to us and help us continue improving the overall customer experience.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

I was surprised by the small size of…

I was surprised by the small size of each Total Relief jars as compared to the Mira’s jars. The cream has a pleasant smell and easily absorbed into the skin. I had applied Total Relief for 5 days morning and night but have not noticed too much relief 🥲 from the mild burning sensation of my feet yet! I shall persist with the application to see if the pain subsides.

28 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Anthony,

Thank you for your thoughtful 5-star review and for sharing your early experience with Total Relief.

We're glad to hear that you like the cream's pleasant fragrance and how easily it absorbs into the skin. We also appreciate your feedback regarding the jar size, as comments like yours help us better understand our customers' expectations.

We're hopeful that with continued, consistent use, you'll experience even greater comfort over time. Thank you for giving Total Relief a chance, and we truly appreciate your patience as you continue using the product.

If you ever have any questions or would like tips on getting the most out of your Total Relief, our support team is always happy to help.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Easy to view results of the product

Easy to view results of the product, and easy to order, and came quickly. Thanks

25 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Charlene,

Thank you for your 5-star review! We're delighted to hear that you found it easy to learn about the product, place your order, and that your package arrived quickly.

Your kind feedback means a great deal to our team and motivates us to continue providing a smooth ordering experience along with quality products and service.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I received my order in a timely manner

I received my order in a timely manner, and I am using the product love the smell and so far the results have been great. I’ve only been using it for four days.

16 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Lisa,

Thank you for your 5-star review! We're delighted to hear that your order arrived in a timely manner and that you're enjoying the scent and your initial experience with Total Relief.

We're glad to hear you've already noticed positive results after just four days of use. We appreciate you sharing your experience and hope you continue to enjoy the benefits as you make it part of your routine.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Recent hip surgery to repair …

Recent hip surgery to repair head of femur, left with severe arthritis and waiting for total hip in 3 months.using total relief for severe arthritis with great result, along with pain meds oral great combo. Very happy with pain control for several hours.

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Nancy,

Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has been helping provide comfort and has become a valuable part of your routine.

We truly appreciate you sharing your experience with us and are glad to know the cream has been helping provide relief for several hours. Your feedback means a great deal to our team.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness.

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I suffer from terrible cramps in my…

I suffer from terrible cramps in my legs, feet and even my hands at times. This cream stops the cramps in under a minute. Couldn't be happier with the product

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Ray,

Thank you for your wonderful 5-star review! We're thrilled to hear that Total Relief has been helping you find such fast relief from the cramps in your legs, feet, and hands.

Knowing that the product has made such a positive difference for you truly means a great deal to our team. Your kind words encourage us to continue providing products that help our customers feel their best.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

A good, honest company to deal with.

The delivery is swift and the product works as promised. The only aspect I think needs addressing is to make it clear that one is signing up to an ongoing order (this we didn't want to do). That notwithstanding I made contact and the company was very good about cancelling our subscription ensuring there would be no further deliveries or charges. Thank you.

22 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Paul,

Thank you for your wonderful 5-star review! We're delighted to hear that your order arrived quickly, that the product has worked as promised, and that our team was able to promptly assist you with canceling your subscription.

We also appreciate your thoughtful feedback regarding the subscription enrollment. Your comments are valuable to us, and we'll be sure to share them with our team as we continue working to make the checkout experience as clear and transparent as possible.

Thank you for recognizing our efforts and for giving us the opportunity to assist you. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

Helps with knee pain but not as good…

Helps with knee pain but not as good with thr hip! Diffident problems I guesd!

18 May 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Mary,

Thank you for your review! We're pleased to hear that Total Relief has been helping with your knee pain.

We appreciate you sharing your experience and understand that different areas of discomfort may respond differently. We're glad the product has provided support for your knees, and we hope continued use helps you get the most out of your routine.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

Total Relief

I have had a lot of nerve pain in recent years and the Total Relief cream has given me relief from that pain.

24 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Cheri,

Thank you for your review! We're delighted to hear that Total Relief has helped provide relief from your nerve discomfort and improved your overall comfort.

We truly appreciate you sharing your experience with us. Feedback like yours encourages our team to continue creating products that support our customers in their wellness journeys.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

Getting my emails answered

Getting my emails answered

24 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Samuel,

Thank you for your review! We're pleased to hear that you were able to get your emails answered and received the communication you needed from our team.

Providing timely and helpful support is important to us, and we truly appreciate you taking the time to share your experience.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

The Best Cream Ever

I have try many pain creams . Not one can live up to your product. It is simply the greatest pain cream I have use. I even put it on my gout flare up. It was simply great. I pull a muscle in my back and my husband rub it with the Total Relief pain cream. I felt like a new person. It was my pleasure rating the cream.
Thank you.

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi there,

Thank you for your amazing 5-star review! We're thrilled to hear that Total Relief has become your favorite pain cream and that it has helped provide comfort.

Knowing that you've tried many products and found Total Relief to be the one that works best truly means a great deal to us. Your kind words and willingness to share your experience are greatly appreciated and encourage our team to continue providing quality products and service.

Thank you for choosing MyHiRelief and for taking the time to rate your experience. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

Responded quickly

Responded quickly - hopefully the issue is resolved

26 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Suzanne,

Thank you for your review! We're glad to hear that our team responded quickly and provided assistance with your concern.

We appreciate your patience and hope everything has been resolved to your satisfaction. If you need any further assistance, our support team is always available to help.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Ariz was very helpful and was able to…

Ariz was very helpful and was able to resolve the issue, and let me know I would still receive the product.

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Mary,

Thank you for your 5-star review! We're delighted to hear that Ariz was able to resolve your concern and provide reassurance that your order would still be delivered.

We'll be sure to share your kind words with Ariz. Feedback like yours means a great deal to our team and encourages us to continue providing friendly, helpful, and reliable support.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

knee joint relief

The product seems to work on my knee joints. Ordering is a pain in the butt, however. Maybe next time I will try ordering through Amazon.

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi John,

Thank you for your review! We're pleased to hear that Total Relief has been helping you.

We also appreciate your feedback regarding the ordering process. We always aim to make the experience as smooth and straightforward as possible, and your comments are valuable as we continue improving.

We want to clarify that we have no affiliation with any third‑party platforms (such as Amazon, Walmart, or others) and do not authorize any external sellers or distributors. Any products sold through these channels are not supplied or sold by us, and we cannot guarantee their authenticity, quality, or formulation.

To ensure you receive the genuine product exactly as advertised, please always purchase directly from our only official website: https://myhirelief.com/

If you ever need assistance with placing an order or have any questions, our support team is always available to help.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

Relief is on the way!!

I have only been using the Relief for two days, but feel a lot of relief from my knees and legs hurting. I feel I can walk a little better. However, when I sit a long time, I have to adjust when I stand up before I walk. Also, I cannot stand for long periods of time without my legs hurting, but I am going to continue using the product and I feel that it is going to make my life a lot better!

25 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Carolyn,

Thank you for your review! We're delighted to hear that Total Relief has already helped provide comfort for your knees and legs and that you've noticed improvement in your mobility.

We appreciate you sharing your early experience and are glad to hear you plan to continue using the product. Many customers find that consistency is an important part of their routine, and we hope you continue to experience positive benefits over time.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I just started using it so far so good…

I just started using it so far so good the jars were a lot smaller than I expected your advertising shows people holding up large jars

22 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Dean,

Thank you for your 5-star review! We're glad to hear that you’ve just started using Total Relief and that your experience has been positive so far.

We also appreciate your honest feedback regarding the jar size shown in our advertisements. Our promotional videos use close-up photography and videography to better highlight the product's texture, ingredients, and application. These visuals are intended to demonstrate the product's features rather than represent its actual physical size. We understand how this may have created a different expectation, and we appreciate you sharing your feedback.

Our cream is a highly concentrated formula, so only a small amount is needed per application, allowing each jar to last longer than many customers expect. If you believe you received the wrong item or an incorrect size, please contact our support team, and we'll be happy to review your order.

Thank you for giving Total Relief a try and for sharing your experience. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Product delivered in time

Product delivered in time. Product appears to give relief.

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Carol,

Thank you for your 5-star review! We're delighted to hear that your order arrived on time and that Total Relief appears to be providing you with comfort.

We appreciate you sharing your experience with us and hope the product continues to support your wellness journey. Your feedback means a great deal to our team.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

The cream relieved the pain!

24 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Linda,

Thank you for your review! We're delighted to hear that Total Relief has helped relieve your pain and provided you with comfort.

Your feedback means a great deal to our team and encourages us to continue providing products that support our customers' wellness journeys.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 1 out of 5 stars

The product seems to work but you…

The product seems to work but you charged me more than the price that was quoted three times that I ordered product.

14 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Gayle,

Thank you for sharing your feedback. We're glad to hear that Total Relief seems to be helping, though we understand how concerning it is to believe you were charged more than the quoted price.

We'd appreciate the opportunity to review your order and clarify the charges. In some cases, differences may be due to the selected bundle, applicable taxes, shipping protection, or optional add-ons chosen during checkout.

I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

Rated 3 out of 5 stars

The top no moré pain

The top no moré pain

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Odette,

Thank you for your review! We're pleased to hear that Total Relief has been helping to ease your discomfort.

We appreciate you taking the time to share your experience. Your feedback is valuable to us and helps us continue improving both our products and customer experience.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

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