Pretty rapid delivery after order. HOWEVER, you use UniUni for delivery service which has to be the worst on the planet. They have been notified numerous times that our office complex is closed and g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have no issues with the purchase and delivery of the product. We only received the product yesterday and used it last evening. At this stage it appears to be working after just one application, t... See more
Company replied
First thing first....the product is fantasic and works as good as advertised. I paid extra for the 2.0 version. There is nothing on the label or on the paperwork that tells me that is what I received.... See more
Company replied
I would not have believed that a cream could help ease my sciatica pain, I could feel quite a difference after the first application. I’m using the magnesium capsules now as well, and have completed... See more
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4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They send me my hi relief cream fast…
They send me my hi relief cream fast and it’s working very well I be ordering more
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi Kendell,
Thank you for your wonderful 5-star review! We're delighted to hear that your Total Relief cream arrived quickly and that it has been working well for you.
We're grateful for your support and appreciate you sharing your experience with us. It means a great deal to know that you’re happy with your product and plan to continue using it.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
Decided to order but after starting the…
Decided to order but after starting the order process did not. Was frustrated by the order process. Felt like I was being tricked into buying what I didn’t want.
27 July 2026
Unprompted review
Reply from MyHiRelief
Hi Joan,
Thank you for taking the time to share your feedback. We understand how frustrating it can be when the checkout experience doesn't meet your expectations.
Our goal is to provide customers with optional offers that can add value to their purchase, but these are entirely optional and can be declined. We're sorry to hear that the process left you feeling otherwise, and we truly appreciate you sharing your perspective.
Your feedback is valuable to us, and we'll share it with our team as we continue improving the checkout experience for our customers.
I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please get in touch with us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
It came faster than before
It came faster than before, and it is amazing how well it works. I can't take pain Killers, so this is wonderful.
31 July 2026
Unprompted review
Reply from MyHiRelief
Hi Jo,
Thank you for your wonderful 5-star review! We're delighted to hear that your order arrived faster and that Total Relief has been providing you with the comfort you were looking for.
We truly appreciate you sharing your experience, and we're glad to know the product has been a helpful addition to your wellness routine. Your feedback means a great deal to our team and encourages us to continue providing quality products and service.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Surprised
I ordered this product and was surprised at the size of the container as what it looked like on most of the ads that I had seen on several sites. I contacted the company and was assured that this was the correct size. Had a few emails with the company and am now hoping that this product will help my son.
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Judith,
Thank you for your 5‑star review and for sharing your honest feedback with us — we truly appreciate it.
We hear your comments about the jar size. Our promotional videos and photos use close‑up shots to show the cream’s texture, ingredients, and how to apply it clearly; these visuals highlight the product’s features and are not meant to represent its actual physical size exactly. We understand how this might have created a different expectation, and thank you for bringing this to our attention so we can improve.
Our Total Relief formula is highly concentrated — only a small amount is needed per use, so each jar lasts longer than many customers expect.
We hope Total Relief helps give your son the comfort and support he is looking for. Thank you for trusting MyHiRelief and for giving our product a try.
We are so grateful for your support, and wish your family continued wellness and relief!
Kind regards,
Aga
MyHiRelief
Got my order faster this time
Got my order faster this time, and a great deal thank you
29 July 2026
Unprompted review
Reply from MyHiRelief
Hi Rosemary,
Thank you for your wonderful 5-star review! We're delighted to hear that your order arrived faster this time and that you were happy with your purchase experience.
We truly appreciate your support and are glad that you found great value in your order. Your feedback encourages us to continue providing quality products and reliable service for our customers.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
TOTAL RELIEF CREAM WITH MAGNESIUM
For a personal reason, I cancelled my purchase. This company helped me in this process. I had been reimbursed in a short period of time,
This company is reliable.
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi Jocelyn,
Thank you for your 5-star review and for sharing your experience with us.
We're glad to hear that our team was able to assist you with your cancellation request and that your reimbursement was processed promptly. Providing a smooth and reliable experience for our customers is very important to us.
Your kind words and trust in MyHiRelief mean a great deal to our team. We truly appreciate you taking the time to share your feedback.
Thank you again, and we wish you all the best!
Kind regards,
Aga
MyHiRelief
Making a difference to my trigger…
Making a difference to my trigger finger - thank you
29 July 2026
Unprompted review
Reply from MyHiRelief
Hi Gill,
Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has been making a positive difference for you.
Your feedback means a great deal to our team, and we're grateful that you took the time to share your experience with us. We hope you continue to enjoy the comfort and support the product provides.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The prices are completely different.
The last time I check arithmetic, I can remember that $34.95+$34.95 and get one container for free, doesn’t add up to $116.00? It’s completely false advertising and disappointing.
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Sean,
Thank you for taking the time to share your feedback. We understand how confusing and frustrating it can be when the final price doesn't match your expectations.
To clarify, the Buy 2, Get 1 Free offer requires purchasing 3 jars in a single order. Instead of charging full price for two jars and giving the other one for free, the promotional discount is applied evenly across all three jars. This means every jar is billed at the reduced rate — so your total reflects three jars at this lower price, rather than paying the regular $69.95 per jar. Your comments are important to us, and we'll be sure to share your feedback with our team for review.
I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Reply from MyHiRelief
Hi Carmen,
Thank you for your wonderful 5-star review! We're delighted to hear that you’re happy with both Total Relief and the service provided by our team.
Your kind feedback means a great deal to us and encourages our team to continue delivering quality products and excellent customer support.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Amazing product
Amazing product, I have ordered multiple times. It has made a huge difference, Quick service and delivery
Highly recommended
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi LM,
Thank you for your wonderful 5-star review! We're thrilled to hear that Total Relief has made such a positive difference for you and that you’ve continued to choose our product for your needs.
We're also glad to know you’ve had a great experience with our service and delivery. Your recommendation means a great deal to our team and motivates us to continue providing quality products and excellent customer care.
Thank you for choosing MyHiRelief. We truly appreciate your continued support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great Customer Service
After I ordered the Total Relief cream I wanted to add the Nerve Fortify Max tablets but somehow or other the website wouldn't let me. I contacted customer support and they were very helpful. They gave me a direct link to the Nerve Fortify Max product but unfortunately although I was able to add the tablets to my cart this time the payment system didn't seem to be working. I tried multiple credit cards and PayPal and nothing worked. Again I had some correspondence with customer service and they were able to directly complete a behind the scenes order which allowed me to fill in my credit card number and order the product. The customer service staff was always very professional and polite and very prompt to respond even in the middle of the night in my time zone.
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi Paul,
Thank you for your wonderful 5-star review and for sharing your detailed experience with us.
We're delighted to hear that our customer support team was able to assist you with adding Nerve Fortify Max to your order and help resolve the payment difficulties you encountered. We truly appreciate your patience and are glad our team could provide a solution to complete your purchase.
Providing prompt, professional, and caring support is very important to us, and your kind words mean a great deal to the entire team. We'll be sure to share your feedback with our customer service representatives.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My HiRelief
The product has always come on time and works great with muscle relief. An added bonus it leaves my skin very soft.
29 July 2026
Unprompted review
Reply from MyHiRelief
Hi Marta,
Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has been providing you with great relief and that your orders have consistently arrived on time.
We're also glad to hear that you’re enjoying the added benefit of softer skin. Your feedback means a great deal to our team and encourages us to continue providing quality products and reliable service.
Thank you for choosing MyHiRelief. We truly appreciate your continued support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
You're helpful and they did not…
You're helpful and they did not question what I said
14 July 2026
Unprompted review
Reply from MyHiRelief
Hi Valerie,
Thank you for your wonderful 5-star review! We're delighted to hear that our team was helpful and provided you with a smooth and understanding experience.
We believe in listening to our customers and making sure they feel supported, so your kind words mean a great deal to us.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I am well pleased about total relief…
I am well pleased about total relief cream, it really does do work.The only thing i am wondering about is that your promo said 75% off and when i ordered it was 67% off , a little détail perhaps you should be aware of .i am extremely satisfied anyway.thank you.
27 July 2026
Unprompted review
Reply from MyHiRelief
Hi Christine,
Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has been working well for you and that you’re extremely satisfied with your experience.
We also appreciate you sharing your feedback regarding the promotional discount information. To clarify, our ad states “Save up to 75% OFF” — this applies only to the 12‑jar bulk bundle, which is currently sold out due to high demand. The offer shown on the site is our next-best available deal, with 67% OFF.
This is our best active value, and all items are in stock for immediate shipment.
We’re sorry for any misunderstanding. We understand how important it is for offers to be clear and consistent, and we’ll make sure your comments are shared with our team for review.
Thank you again for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I feel totally blessed that I was able…
I feel totally blessed that I was able to come across your product playing game on an app and I thought I’d try it and it worked for me. It still works for me since I’ve been receiving your product and I will continue to receive your product and use it and I recommend it to all my friends and let them know exactly what kind of relief they can get by using your product. Thank you very much.
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Ivory,
Thank you for your heartfelt 5-star review! We're delighted to hear that you discovered Total Relief and that it has continued to provide you with the comfort you were looking for.
It means so much to us that you’ve chosen to continue using our product and share your experience with your friends and loved ones. Recommendations from our customers are truly appreciated and help others learn about Total Relief.
Thank you for choosing MyHiRelief. We’re grateful for your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I never received my first order and…
I never received my first order and after communicating back and forth for several weeks, you were accommodating enough to send me a replacement. I am grateful for the replacement jar and it got here with no problem. I used it on my daughter without much luck but will try on other problems. The entire experience was a fight but it did turn out fine. Thank you.
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Vicki,
Thank you for your review and for giving us the opportunity to make things right. We're glad to hear that your replacement order arrived successfully and that we were able to assist you after the initial delivery issue.
We also appreciate your honest feedback about the overall experience. We understand that the process took longer than expected, and we're grateful for your patience while we worked toward a resolution.
We hope you'll continue using Total Relief and find it helpful for other areas where comfort and relief are needed.
Thank you again for choosing MyHiRelief. We truly appreciate your support and wish you and your family continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I have pain in my hands
I have pain in my hands, wrists and knees. I can't say that Total Relief takes away all the pain, but it definitely helps.
Thank you
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi Paul,
Thank you for your review and for sharing your experience with Total Relief.
We're glad to hear that Total Relief has been helping ease the discomfort in your hands, wrists, and knees. While we understand it may not eliminate all of the pain, we're pleased to know it has been making a meaningful difference for you.
Thank you for choosing MyHiRelief. We truly appreciate your support, and if you ever have any questions or would like tailored guidance on getting the most out of your Total Relief, please don't hesitate to reach out—we're always happy to help.
Wishing you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I only have this for one week but so…
I only have this for one week but so far it’s been a big help to relieve the pain in my feet at night when I go to bed, I will be ordering more
21 July 2026
Unprompted review
Reply from MyHiRelief
Hi Constance,
Thank you for your review and for sharing your experience with Total Relief.
We're delighted to hear that after just one week of use, the cream has been a big help in relieving the discomfort in your feet at bedtime. It's wonderful to know you're already experiencing positive results.
We're also thrilled to hear that you're planning to order more! If you ever have any questions or would like tailored guidance on getting the most out of your Total Relief, please don't hesitate to reach out—we're always happy to help.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
We were surprised
We were surprised that the product was so soothing as promised
We have only used Total Relief for a few days and can feel the difference
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Clive,
Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has already provided you with a soothing experience and that you've noticed a positive difference after just a few days of use.
Your feedback means a great deal to our team, and we appreciate you taking the time to share your experience. We hope you continue to enjoy the comfort and support Total Relief provides.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Worked well for restless legs after…
Worked well for restless legs after just one application.
Disappointed in the size of the jar. Photo’s in advertising are deceiving.
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Marilyn,
Thank you for your review and for sharing your experience with Total Relief.
We’re delighted to hear you felt relief from restless legs after just one use — it’s wonderful that the product made such a positive first impression.
We also truly appreciate your honest feedback about the jar size and how it appeared in our ads. Our promotional photos and videos use close‑up shots to clearly show the cream’s texture, ingredients, and how to apply it; these visuals highlight the product’s features and are not meant to represent its exact physical size. We understand how this might have set a different expectation, and thank you for bringing it to our attention so we can improve.
Total Relief has a highly concentrated formula — only a small amount is needed each time, so every jar lasts longer than many customers expect.
Your comments are very valuable to us, and we will share them with our team as we keep working to make your experience even better.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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