Pretty rapid delivery after order. HOWEVER, you use UniUni for delivery service which has to be the worst on the planet. They have been notified numerous times that our office complex is closed and g... See more
Company replied
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Review summary
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We have no issues with the purchase and delivery of the product. We only received the product yesterday and used it last evening. At this stage it appears to be working after just one application, t... See more
Company replied
First thing first....the product is fantasic and works as good as advertised. I paid extra for the 2.0 version. There is nothing on the label or on the paperwork that tells me that is what I received.... See more
Company replied
I would not have believed that a cream could help ease my sciatica pain, I could feel quite a difference after the first application. I’m using the magnesium capsules now as well, and have completed... See more
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4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The prices are completely different.
The last time I check arithmetic, I can remember that $34.95+$34.95 and get one container for free, doesn’t add up to $116.00? It’s completely false advertising and disappointing.
13 July 2026
Unprompted review
Reply from MyHiRelief
Hi Sean,
Thank you for taking the time to share your feedback. We understand how confusing and frustrating it can be when the final price doesn't match your expectations.
To clarify, the Buy 2, Get 1 Free offer requires purchasing 3 jars in a single order. Instead of charging full price for two jars and giving the other one for free, the promotional discount is applied evenly across all three jars. This means every jar is billed at the reduced rate — so your total reflects three jars at this lower price, rather than paying the regular $69.95 per jar. Your comments are important to us, and we'll be sure to share your feedback with our team for review.
I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
Reply from MyHiRelief
Hi Carmen,
Thank you for your wonderful 5-star review! We're delighted to hear that you’re happy with both Total Relief and the service provided by our team.
Your kind feedback means a great deal to us and encourages our team to continue delivering quality products and excellent customer support.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Amazing product
Amazing product, I have ordered multiple times. It has made a huge difference, Quick service and delivery
Highly recommended
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi LM,
Thank you for your wonderful 5-star review! We're thrilled to hear that Total Relief has made such a positive difference for you and that you’ve continued to choose our product for your needs.
We're also glad to know you’ve had a great experience with our service and delivery. Your recommendation means a great deal to our team and motivates us to continue providing quality products and excellent customer care.
Thank you for choosing MyHiRelief. We truly appreciate your continued support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Great Customer Service
After I ordered the Total Relief cream I wanted to add the Nerve Fortify Max tablets but somehow or other the website wouldn't let me. I contacted customer support and they were very helpful. They gave me a direct link to the Nerve Fortify Max product but unfortunately although I was able to add the tablets to my cart this time the payment system didn't seem to be working. I tried multiple credit cards and PayPal and nothing worked. Again I had some correspondence with customer service and they were able to directly complete a behind the scenes order which allowed me to fill in my credit card number and order the product. The customer service staff was always very professional and polite and very prompt to respond even in the middle of the night in my time zone.
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi Paul,
Thank you for your wonderful 5-star review and for sharing your detailed experience with us.
We're delighted to hear that our customer support team was able to assist you with adding Nerve Fortify Max to your order and help resolve the payment difficulties you encountered. We truly appreciate your patience and are glad our team could provide a solution to complete your purchase.
Providing prompt, professional, and caring support is very important to us, and your kind words mean a great deal to the entire team. We'll be sure to share your feedback with our customer service representatives.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My HiRelief
The product has always come on time and works great with muscle relief. An added bonus it leaves my skin very soft.
29 July 2026
Unprompted review
Reply from MyHiRelief
Hi Marta,
Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has been providing you with great relief and that your orders have consistently arrived on time.
We're also glad to hear that you’re enjoying the added benefit of softer skin. Your feedback means a great deal to our team and encourages us to continue providing quality products and reliable service.
Thank you for choosing MyHiRelief. We truly appreciate your continued support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
You're helpful and they did not…
You're helpful and they did not question what I said
14 July 2026
Unprompted review
Reply from MyHiRelief
Hi Valerie,
Thank you for your wonderful 5-star review! We're delighted to hear that our team was helpful and provided you with a smooth and understanding experience.
We believe in listening to our customers and making sure they feel supported, so your kind words mean a great deal to us.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I am well pleased about total relief…
I am well pleased about total relief cream, it really does do work.The only thing i am wondering about is that your promo said 75% off and when i ordered it was 67% off , a little détail perhaps you should be aware of .i am extremely satisfied anyway.thank you.
27 July 2026
Unprompted review
Reply from MyHiRelief
Hi Christine,
Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has been working well for you and that you’re extremely satisfied with your experience.
We also appreciate you sharing your feedback regarding the promotional discount information. To clarify, our ad states “Save up to 75% OFF” — this applies only to the 12‑jar bulk bundle, which is currently sold out due to high demand. The offer shown on the site is our next-best available deal, with 67% OFF.
This is our best active value, and all items are in stock for immediate shipment.
We’re sorry for any misunderstanding. We understand how important it is for offers to be clear and consistent, and we’ll make sure your comments are shared with our team for review.
Thank you again for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I feel totally blessed that I was able…
I feel totally blessed that I was able to come across your product playing game on an app and I thought I’d try it and it worked for me. It still works for me since I’ve been receiving your product and I will continue to receive your product and use it and I recommend it to all my friends and let them know exactly what kind of relief they can get by using your product. Thank you very much.
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Ivory,
Thank you for your heartfelt 5-star review! We're delighted to hear that you discovered Total Relief and that it has continued to provide you with the comfort you were looking for.
It means so much to us that you’ve chosen to continue using our product and share your experience with your friends and loved ones. Recommendations from our customers are truly appreciated and help others learn about Total Relief.
Thank you for choosing MyHiRelief. We’re grateful for your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I never received my first order and…
I never received my first order and after communicating back and forth for several weeks, you were accommodating enough to send me a replacement. I am grateful for the replacement jar and it got here with no problem. I used it on my daughter without much luck but will try on other problems. The entire experience was a fight but it did turn out fine. Thank you.
6 July 2026
Unprompted review
Reply from MyHiRelief
Hi Vicki,
Thank you for your review and for giving us the opportunity to make things right. We're glad to hear that your replacement order arrived successfully and that we were able to assist you after the initial delivery issue.
We also appreciate your honest feedback about the overall experience. We understand that the process took longer than expected, and we're grateful for your patience while we worked toward a resolution.
We hope you'll continue using Total Relief and find it helpful for other areas where comfort and relief are needed.
Thank you again for choosing MyHiRelief. We truly appreciate your support and wish you and your family continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I have pain in my hands
I have pain in my hands, wrists and knees. I can't say that Total Relief takes away all the pain, but it definitely helps.
Thank you
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi Paul,
Thank you for your review and for sharing your experience with Total Relief.
We're glad to hear that Total Relief has been helping ease the discomfort in your hands, wrists, and knees. While we understand it may not eliminate all of the pain, we're pleased to know it has been making a meaningful difference for you.
Thank you for choosing MyHiRelief. We truly appreciate your support, and if you ever have any questions or would like tailored guidance on getting the most out of your Total Relief, please don't hesitate to reach out—we're always happy to help.
Wishing you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I only have this for one week but so…
I only have this for one week but so far it’s been a big help to relieve the pain in my feet at night when I go to bed, I will be ordering more
21 July 2026
Unprompted review
Reply from MyHiRelief
Hi Constance,
Thank you for your review and for sharing your experience with Total Relief.
We're delighted to hear that after just one week of use, the cream has been a big help in relieving the discomfort in your feet at bedtime. It's wonderful to know you're already experiencing positive results.
We're also thrilled to hear that you're planning to order more! If you ever have any questions or would like tailored guidance on getting the most out of your Total Relief, please don't hesitate to reach out—we're always happy to help.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
We were surprised
We were surprised that the product was so soothing as promised
We have only used Total Relief for a few days and can feel the difference
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Clive,
Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has already provided you with a soothing experience and that you've noticed a positive difference after just a few days of use.
Your feedback means a great deal to our team, and we appreciate you taking the time to share your experience. We hope you continue to enjoy the comfort and support Total Relief provides.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Worked well for restless legs after…
Worked well for restless legs after just one application.
Disappointed in the size of the jar. Photo’s in advertising are deceiving.
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Marilyn,
Thank you for your review and for sharing your experience with Total Relief.
We’re delighted to hear you felt relief from restless legs after just one use — it’s wonderful that the product made such a positive first impression.
We also truly appreciate your honest feedback about the jar size and how it appeared in our ads. Our promotional photos and videos use close‑up shots to clearly show the cream’s texture, ingredients, and how to apply it; these visuals highlight the product’s features and are not meant to represent its exact physical size. We understand how this might have set a different expectation, and thank you for bringing it to our attention so we can improve.
Total Relief has a highly concentrated formula — only a small amount is needed each time, so every jar lasts longer than many customers expect.
Your comments are very valuable to us, and we will share them with our team as we keep working to make your experience even better.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I purchased this for my husbands…
I purchased this for my husbands neuropathy in his feet. We have only used it for 2 days but so far he says they do feel better. We are hoping for more improvement as we have tried everything!!
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Beverly,
Thank you for your review and for sharing your experience with Total Relief.
We're encouraged to hear that after just two days of use, your husband is already noticing some improvement. We understand how challenging it can be to find something that helps, especially after trying many different options, and we're grateful that you chose to give Total Relief a try.
We hope that with continued, consistent use, your husband experiences even greater comfort. If you'd like any tailored guidance or tips on getting the most out of the product, please don't hesitate to reach out to our support team—we're always happy to help.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish your husband continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The cream works straight away given me…
The cream works straight away given me a good nights sleep first time for a long time 👍😃
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Raymond,
Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief provided you with quick comfort and helped you enjoy a better night's sleep.
Hearing that the product has made such a positive difference means a great deal to our team. Your feedback encourages us to continue providing quality products and service to our customers.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Total Relief 100%
I placed my online order and I received it a few days later. Just like the infomercial stated. I opened the package within minutes of receiving it. I have several severe pain areas. I started by rubbing the product on my left shoulder. I rubbed it in real good. I waited several minutes and could begin to feel the pain easing, but it was still a bit stiff and sore. I rubbed another glob of the cream into the same shoulder 30 minutes later. I could feel the pain leaving the shoulder. That night before going to bed, I rubbed a big glob of the cream into both of my feet. I have diabetic neuropathy in both feet. I rubbed it in for about 10-15 minutes on each foot. I could feel it working on the first foot before I finished the second foot. That night was the first night in many months that I slept all night long. I will be ordering more.
28 July 2026
Unprompted review
Reply from MyHiRelief
Hi Mea,
Thank you for sharing your incredible 5-star review and for taking the time to describe your experience with Total Relief.
We're delighted to hear that you noticed a positive difference after using the cream and that it helped support a more comfortable night's sleep. Your detailed feedback means so much to our team and helps other customers understand your personal experience with the product.
We truly appreciate your trust in MyHiRelief and are grateful to have you as part of our community. We look forward to continuing to support your wellness journey.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
I really want to try your cream as my…
I really want to try your cream as my norapathy has worsened.I was upset when my order was way out of my financial range.You were so understanding and sweet about everything after I ranted and raved.You went above and beyond to make things right .who dose that in this day and age ??? You are lovely people and now all I want is to try your cream
29 July 2026
Unprompted review
Reply from MyHiRelief
Hi Elaine,
Thank you for your heartfelt 5-star review and for sharing your experience with us.
We're truly grateful to hear that our team was able to provide understanding, kindness, and support while helping address your concerns. We know how important it is for customers to feel heard, and we're glad we could assist you and make your experience a more positive one.
We appreciate your trust in MyHiRelief and hope you enjoy trying Total Relief. Your feedback means a great deal to our team and encourages us to continue providing caring and helpful support.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
My email was answered in a quick and…
My email was answered in a quick and professional manner. I was first offered to keep the product and get 25%. I opted for the entire refund. She replied promptly with clear instructions on how to do so. Most companies give me the run around but she did not, so for that i commend her. She is a great representative.
29 July 2026
Unprompted review
Reply from MyHiRelief
Hi Heather,
Thank you for your wonderful 5-star review and for sharing your experience with us.
We're delighted to hear that our team provided you with prompt, professional, and clear assistance throughout your refund request. We truly appreciate your recognition of our representative's efforts to make the process simple and straightforward.
Providing helpful support and making sure our customers feel heard is very important to us. We'll be sure to share your kind words with the team member who assisted you.
Thank you for giving MyHiRelief a try. We truly appreciate your feedback and support.
Kind regards,
Aga
MyHiRelief
Two thumbs up
We have no issues with the purchase and delivery of the product. We only received the product yesterday and used it last evening. At this stage it appears to be working after just one application, thank you.
We will keep you updated over the next few weeks as to how it’s all going. But at this stage after just one application, two thumbs up.
Cheers
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Ray,
Thank you for your review and for sharing your first impressions of Total Relief!
We’re delighted your purchase and delivery went smoothly — and that you’ve already noticed positive results after just one use. It means so much to us that you took the time to share this with us.
We look forward to hearing how you continue to benefit from Total Relief in the weeks ahead. If you ever have questions or would like tips to get the best results from the product, please don’t hesitate to reach out — we’re always happy to help.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you ongoing comfort and wellness!
Kind regards,
Aga
MyHiRelief
The product is literally a miracle!
30 July 2026
Unprompted review
Reply from MyHiRelief
Hi Daniela,
Thank you for your amazing 5-star review! We're thrilled to hear that you’ve had such a positive experience with Total Relief.
Your kind words mean a great deal to our team and motivate us to continue providing quality products and excellent service for our customers.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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