MyHiRelief Reviews 

1,345
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,313 reviews, reviewers had a great experience with this company. Customers frequently praise the product for its effectiveness in relieving various pains and improving daily life. Many highlight the excellent customer service, noting helpful, professional, and quick responses to inquiries. The ordering process is often described as smooth, with products arriving in a reasonable timeframe. However, some customers also noted significant delays or non-receipt of their orders. A few other people also felt that the product containers were smaller than expected or did not provide the anticipated relief. Additionally, some reviewers experienced issues with the ordering process, including unexpected recurring plans or feeling misled.

What people talk about most

Product

Consumers find product to be positive, with many reviewers reporting that the product works great and... See more

Order

Customers had ambiguous experiences with order, with some reporting quick processing and timely delivery of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the staff for being... See more

Quality

Users describe positive interactions with product quality, with many reporting that the cream effectively... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quick, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pretty rapid delivery after order. HOWEVER, you use UniUni for delivery service which has to be the worst on the planet. They have been notified numerous times that our office complex is closed and g... See more

Company replied

Rated 4 out of 5 stars

We have no issues with the purchase and delivery of the product. We only received the product yesterday and used it last evening. At this stage it appears to be working after just one application, t... See more

Rated 4 out of 5 stars

First thing first....the product is fantasic and works as good as advertised. I paid extra for the 2.0 version. There is nothing on the label or on the paperwork that tells me that is what I received.... See more

Rated 5 out of 5 stars

I would not have believed that a cream could help ease my sciatica pain, I could feel quite a difference after the first application. I’m using the magnesium capsules now as well, and have completed... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(1,345)

1,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and Great Service.

Great product and Great Service.

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Carmen,

Thank you for your wonderful 5-star review! We're delighted to hear that you’re happy with both Total Relief and the service provided by our team.

Your kind feedback means a great deal to us and encourages our team to continue delivering quality products and excellent customer support.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Amazing product

Amazing product, I have ordered multiple times. It has made a huge difference, Quick service and delivery

Highly recommended

28 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi LM,

Thank you for your wonderful 5-star review! We're thrilled to hear that Total Relief has made such a positive difference for you and that you’ve continued to choose our product for your needs.

We're also glad to know you’ve had a great experience with our service and delivery. Your recommendation means a great deal to our team and motivates us to continue providing quality products and excellent customer care.

Thank you for choosing MyHiRelief. We truly appreciate your continued support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Great Customer Service

After I ordered the Total Relief cream I wanted to add the Nerve Fortify Max tablets but somehow or other the website wouldn't let me. I contacted customer support and they were very helpful. They gave me a direct link to the Nerve Fortify Max product but unfortunately although I was able to add the tablets to my cart this time the payment system didn't seem to be working. I tried multiple credit cards and PayPal and nothing worked. Again I had some correspondence with customer service and they were able to directly complete a behind the scenes order which allowed me to fill in my credit card number and order the product. The customer service staff was always very professional and polite and very prompt to respond even in the middle of the night in my time zone.

28 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Paul,

Thank you for your wonderful 5-star review and for sharing your detailed experience with us.

We're delighted to hear that our customer support team was able to assist you with adding Nerve Fortify Max to your order and help resolve the payment difficulties you encountered. We truly appreciate your patience and are glad our team could provide a solution to complete your purchase.

Providing prompt, professional, and caring support is very important to us, and your kind words mean a great deal to the entire team. We'll be sure to share your feedback with our customer service representatives.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

My HiRelief

The product has always come on time and works great with muscle relief. An added bonus it leaves my skin very soft.

29 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Marta,

Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has been providing you with great relief and that your orders have consistently arrived on time.

We're also glad to hear that you’re enjoying the added benefit of softer skin. Your feedback means a great deal to our team and encourages us to continue providing quality products and reliable service.

Thank you for choosing MyHiRelief. We truly appreciate your continued support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

You're helpful and they did not…

You're helpful and they did not question what I said

14 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Valerie,

Thank you for your wonderful 5-star review! We're delighted to hear that our team was helpful and provided you with a smooth and understanding experience.

We believe in listening to our customers and making sure they feel supported, so your kind words mean a great deal to us.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I am well pleased about total relief…

I am well pleased about total relief cream, it really does do work.The only thing i am wondering about is that your promo said 75% off and when i ordered it was 67% off , a little détail perhaps you should be aware of .i am extremely satisfied anyway.thank you.

27 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Christine,

Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has been working well for you and that you’re extremely satisfied with your experience.

We also appreciate you sharing your feedback regarding the promotional discount information. To clarify, our ad states “Save up to 75% OFF” — this applies only to the 12‑jar bulk bundle, which is currently sold out due to high demand. The offer shown on the site is our next-best available deal, with 67% OFF.

This is our best active value, and all items are in stock for immediate shipment.

We’re sorry for any misunderstanding. We understand how important it is for offers to be clear and consistent, and we’ll make sure your comments are shared with our team for review.

Thank you again for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I feel totally blessed that I was able…

I feel totally blessed that I was able to come across your product playing game on an app and I thought I’d try it and it worked for me. It still works for me since I’ve been receiving your product and I will continue to receive your product and use it and I recommend it to all my friends and let them know exactly what kind of relief they can get by using your product. Thank you very much.

30 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Ivory,

Thank you for your heartfelt 5-star review! We're delighted to hear that you discovered Total Relief and that it has continued to provide you with the comfort you were looking for.

It means so much to us that you’ve chosen to continue using our product and share your experience with your friends and loved ones. Recommendations from our customers are truly appreciated and help others learn about Total Relief.

Thank you for choosing MyHiRelief. We’re grateful for your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 3 out of 5 stars

I never received my first order and…

I never received my first order and after communicating back and forth for several weeks, you were accommodating enough to send me a replacement. I am grateful for the replacement jar and it got here with no problem. I used it on my daughter without much luck but will try on other problems. The entire experience was a fight but it did turn out fine. Thank you.

6 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Vicki,

Thank you for your review and for giving us the opportunity to make things right. We're glad to hear that your replacement order arrived successfully and that we were able to assist you after the initial delivery issue.

We also appreciate your honest feedback about the overall experience. We understand that the process took longer than expected, and we're grateful for your patience while we worked toward a resolution.

We hope you'll continue using Total Relief and find it helpful for other areas where comfort and relief are needed.

Thank you again for choosing MyHiRelief. We truly appreciate your support and wish you and your family continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

We were surprised

We were surprised that the product was so soothing as promised
We have only used Total Relief for a few days and can feel the difference

30 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Clive,

Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief has already provided you with a soothing experience and that you've noticed a positive difference after just a few days of use.

Your feedback means a great deal to our team, and we appreciate you taking the time to share your experience. We hope you continue to enjoy the comfort and support Total Relief provides.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

I purchased this for my husbands…

I purchased this for my husbands neuropathy in his feet. We have only used it for 2 days but so far he says they do feel better. We are hoping for more improvement as we have tried everything!!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

The cream works straight away given me…

The cream works straight away given me a good nights sleep first time for a long time 👍😃

30 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Raymond,

Thank you for your wonderful 5-star review! We're delighted to hear that Total Relief provided you with quick comfort and helped you enjoy a better night's sleep.

Hearing that the product has made such a positive difference means a great deal to our team. Your feedback encourages us to continue providing quality products and service to our customers.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Total Relief 100%

I placed my online order and I received it a few days later. Just like the infomercial stated. I opened the package within minutes of receiving it. I have several severe pain areas. I started by rubbing the product on my left shoulder. I rubbed it in real good. I waited several minutes and could begin to feel the pain easing, but it was still a bit stiff and sore. I rubbed another glob of the cream into the same shoulder 30 minutes later. I could feel the pain leaving the shoulder. That night before going to bed, I rubbed a big glob of the cream into both of my feet. I have diabetic neuropathy in both feet. I rubbed it in for about 10-15 minutes on each foot. I could feel it working on the first foot before I finished the second foot. That night was the first night in many months that I slept all night long. I will be ordering more.

28 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Mea,

Thank you for sharing your incredible 5-star review and for taking the time to describe your experience with Total Relief.

We're delighted to hear that you noticed a positive difference after using the cream and that it helped support a more comfortable night's sleep. Your detailed feedback means so much to our team and helps other customers understand your personal experience with the product.

We truly appreciate your trust in MyHiRelief and are grateful to have you as part of our community. We look forward to continuing to support your wellness journey.

Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I really want to try your cream as my…

I really want to try your cream as my norapathy has worsened.I was upset when my order was way out of my financial range.You were so understanding and sweet about everything after I ranted and raved.You went above and beyond to make things right .who dose that in this day and age ??? You are lovely people and now all I want is to try your cream

29 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Elaine,

Thank you for your heartfelt 5-star review and for sharing your experience with us.

We're truly grateful to hear that our team was able to provide understanding, kindness, and support while helping address your concerns. We know how important it is for customers to feel heard, and we're glad we could assist you and make your experience a more positive one.

We appreciate your trust in MyHiRelief and hope you enjoy trying Total Relief. Your feedback means a great deal to our team and encourages us to continue providing caring and helpful support.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

My email was answered in a quick and…

My email was answered in a quick and professional manner. I was first offered to keep the product and get 25%. I opted for the entire refund. She replied promptly with clear instructions on how to do so. Most companies give me the run around but she did not, so for that i commend her. She is a great representative.

29 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Heather,

Thank you for your wonderful 5-star review and for sharing your experience with us.

We're delighted to hear that our team provided you with prompt, professional, and clear assistance throughout your refund request. We truly appreciate your recognition of our representative's efforts to make the process simple and straightforward.

Providing helpful support and making sure our customers feel heard is very important to us. We'll be sure to share your kind words with the team member who assisted you.

Thank you for giving MyHiRelief a try. We truly appreciate your feedback and support.

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

Two thumbs up

We have no issues with the purchase and delivery of the product. We only received the product yesterday and used it last evening. At this stage it appears to be working after just one application, thank you.
We will keep you updated over the next few weeks as to how it’s all going. But at this stage after just one application, two thumbs up.
Cheers

30 July 2026
Unprompted review
Rated 5 out of 5 stars

The product is literally a miracle!

30 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Daniela,

Thank you for your amazing 5-star review! We're thrilled to hear that you’ve had such a positive experience with Total Relief.

Your kind words mean a great deal to our team and motivate us to continue providing quality products and excellent service for our customers.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I had a good conversation with Star

I had a good conversation with Star. This person took care of all my question in a fast way , Thanks again JP

29 July 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi J,

Thank you for your wonderful 5-star review! We're delighted to hear that Star was able to assist you quickly and answer all of your questions helpfully and efficiently.

We'll be sure to share your kind words with Star. Feedback like yours means a great deal to our team and encourages us to continue providing friendly and responsive customer support.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

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