I have severe sciatic nerve pain and neuropathy,it has taken several months but my relief helps relieve the pain,it will be sometime before or if it will ever be gone . I also have three compressed... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Every time I order from this company, it is always a hassle! I am not the only one I have spoken to this week about the same problem. Their merchandizing department needs a complete overhaul if th... See more
Company replied
Product works well but the advertising is deceiving. I trusted the visual as far as jar size goes so was very disappointed when received and it was such a small container. I would have probably boug... See more
Company replied
The customer service provided was very helpful. The process of ordering 3 Total Relief jars went smoothly and they arrived in a reasonable time. I shared a small sample with a friend whose discomfort... See more
Company replied
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
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Cancellation of my order was easy
It was easy to contact Customer Service and I received a reply within hours of my inquiry.
Aziz was very helpful in resolving my issue and in a timely manner. Thank you!
25 July 2026
Unprompted review
I love the product,but have accumulated…
I love the product,but have accumulated a large amount. Could you please stop my shipments until further notice please. Thanks. Sheila Carmical
25 July 2026
Unprompted review
Be careful ordering with this company
Be careful ordering with this company
This entire experience has been deeply frustrating. I only intended to try there product once, yet I was placed on an unauthorized recurring plan that makes returns extremely difficult. Because of how this company handles this, I have completely lost faith in trying new businesses online. Moving forward, I will only order from major, well-known brands that offer transparent shipping and simple return
22 July 2026
Unprompted review
Reply from MyHiRelief
Hi Emilia,
Thank you for sharing your feedback. We understand your frustration and appreciate the opportunity to address your concerns.
We're sorry to hear that your experience did not meet your expectations. During checkout, customers are able to choose between a one-time purchase and a subscription option, with the subscription offering additional savings. We understand and we appreciate your feedback regarding the checkout experience.
We also strive to make the returns process as straightforward as possible and regret that it felt difficult in your case. We'd appreciate the opportunity to review your order and address any outstanding concerns. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
It almost works as fast as advertised
It almost works as fast as advertised. Still works very well for me. It took a couple of days before the pain eased up almost completely. I also love the scent. Thank you!
25 July 2026
Unprompted review
Reply from MyHiRelief
Hi Lois,
Thank you for your review! We’re delighted to hear that Total Relief has been working well for you, and that you’ve noticed significant improvement with continued use.
We’re also glad the product has helped ease your discomfort and that you enjoy the scent.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you ongoing comfort and wellness!
Kind regards,
Aga
MyHiRelief
Love the product
Love the product. I am not using it as fast as I thought (which is a good thing as it works!) I had to cancel my renewal subscription as I have too many jars on hand. Cancelation of the subscription was easy and response from company was fast. Follow-up was also fast and considerate. Will reorder as needed.
25 July 2026
Unprompted review
all good it feels nice on the skin it…
all good it feels nice on the skin it absorbs fast
24 July 2026
Unprompted review
I love helpful people!!
I had not realized I was signed up for a subscription yet & Kristine was very helpful in cancelling it for me until I am ready to get more. She was helpful, friendly & good at clarifying the situation. Thanks Kristine!!!
25 July 2026
Unprompted review
I used the product on my legs because I…
I used the product on my legs because I felt like I was getting cramps and after a couple of weeks that feeling stopped completely and started using it on my lower back (arthritis) and it has helped some
9 July 2026
Unprompted review
Reply from MyHiRelief
Hi Johanne,
Thank you for your review! We're delighted to hear that Total Relief has helped you.
We truly appreciate you sharing your experience and are glad that the product has become a helpful part of your routine. Your feedback means a great deal to our team.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Total Relief experience
I have only been using this product for 6 weeks now, but find it works very well. It drops the pain level significantly and you can continue rather than stopping. I recommend Total Relief. Great 👍 job!!
24 July 2026
Unprompted review
I love Total Relief
I love Total Relief. It helps me so much with my never pain in my legs and feet. I use it every morning after my shower and before I go to bed. It even helps with the swelling in my legs and ankles. I have had a small problem with my order, but it was taken care of. Everyone was very helpful and friendly, I was very happy and will order again.
13 July 2026
Unprompted review
Order was delivered as stated
Order was delivered as stated. Correspondence was excellent.
24 July 2026
Unprompted review
It is doing what you claimed it would…
It is doing what you claimed it would do, very pleased.
Thank you
25 July 2026
Unprompted review
…First use!
It is only the first day of using the product but so far so good. I also appreciate the cooperation with my ordering more than I had thought! Thank you!
24 July 2026
Unprompted review
Reply from MyHiRelief
Hi Sheila,
Thank you for your review! We're happy to hear that your first experience with Total Relief has been positive so far.
We also appreciate your kind words regarding the support you received with your order. Our team is always here to help make the ordering experience as smooth as possible.
We hope you continue to enjoy the product and look forward to supporting you on your wellness journey.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
The response time was very quick and…
The response time was very quick and professional. They addressed my issue and offered an acceptable solution.
9 July 2026
Unprompted review
This company is a scam
This company is a scam, the product they are selling is SHIT, it doesn't work and they won't give you a refund even though 5heir website says they eill. Didnt even order the product, tried to back out of the 9rder because they had so much crap (addons) at the end, but they charged me anyway, sent me a pile of shit product, then refuse to give a refund. SCAM, RUN, RUN RUN
24 July 2026
Unprompted review
Reply from MyHiRelief
Hi Cynthia,
Thank you for sharing your feedback. We understand your frustration and appreciate the opportunity to address your concerns.
We're sorry to hear that your experience did not meet your expectations. Our checkout process includes optional offers that customers may choose to accept or decline before completing their purchase. We also stand behind our products with a satisfaction guarantee and review refund requests in accordance with the terms of that policy.
We'd like the opportunity to look into your specific case and review your order and refund request. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
There was quite a delay with my order…
There was quite a delay with my order that wasn't explained. I'm also apparently on an automatic reorder which I didn't request. But I do like the product
24 July 2026
Unprompted review
Reply from MyHiRelief
Hi Rose,
Thank you for your 3-star review. We're pleased to hear that you're enjoying Total Relief, and we appreciate you taking the time to share your feedback.
We understand your concerns regarding the delay with your order and the unexpected subscription. During checkout, customers have the option to choose either a one-time purchase or a subscription, which offers additional savings. We understand that this may not always be clear, and we appreciate your comments.
If you no longer wish to remain on the subscription, we can cancel it. I’d like to personally review your situation and see what I can do to help. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
This product is wonderful
This product is wonderful. It really works on taking swelling down which relieves joint pain.
24 July 2026
Unprompted review
I love this cream I get painful cramps…
I love this cream I get painful cramps in my neck and shoulders. This cream is amazing in ten minutes I get relief. Thank you so much Cindy Berry
12 May 2026
Unprompted review
Reply from MyHiRelief
Hi Toky,
Thank you for your review! We're delighted to hear that you enjoyed the product, packaging, and quick shipping experience.
We truly appreciate you taking the time to share your feedback. Your support means a great deal to our team and encourages us to continue providing quality products and reliable service.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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