Buying was simple but getting the Sibelius programme to install was not as easy. It would be much more easy for not very tech people such as myself if the licence key and the code to activate it were... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Long wait for them to be shipped from slovakia just make even better aprietiation of the item . custome service great so evertihing else
Despite my anticipation, the item hasn't arrived yet, even though the delivery date has passed. I've reached out multiple times via email, but unfortunately, haven't received a response.
Company replied
Absolutely splendid company to order from. No issues at all from point of sale to delivery. Item arrived in super quick time, fully tracked and in excellent condition. Top notch customer service
Company replied
Company details
- Musical Instrument Store
- DJ Supply Store
- Electronics Store
- Recording Studio
- Sheet Music Store
- Home Audio Store
Written by the company
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Written by the company
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +442035000766
- uk@muziker.com
- muziker.co.uk
Muziker is a major e-commerce player
4.4
Excellent
547 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hadn’t heard of Muziker before…
Hadn’t heard of Muziker before and purchase Forbidden Planet VST using PayPal, just in case. Needn’t have worried, transaction went through no problem and serial number received within a couple of minutes. Great stuff, thanks!
28 April 2025
Excellent service thank you
27 April 2025
Guitar shipped to UK
Guitar shipped to UK, no faults or damage. Well packaged. There was a bit of damage to the cardboard box but nothing major.
Simple payment and smooth process.
20 April 2025
New Guitar
I purchased a new guitar, which was delivered on time. There have been no problems with the guitar, so it's all good.
7 April 2025
Reply from Muziker
Hello Gordon,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker
Absolutely brilliant service
Absolutely brilliant service. Purchased and delivered to UK as no other UK retailer to match the price, took less than a week too, I have had items take longer using UK postal service. Speaker is perfect and I cannot fault the service. Brilliant
4 April 2025
Reply from Muziker
Hello Paul,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker
Great prices and great delivery
Great prices and great delivery. A week from ordering to delivery in the UK. Second big purchase made from Muziker and really impressed.
27 March 2025
Reply from Muziker
Hello Sally!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Hello Ryan!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker
Great site will definitely use again
24 March 2025
Reply from Muziker
Hello Paul,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Stress free, simple.
Only place in Europe with an EMG 81x-7 in stock. Everyone else had a wait time of 5-6 weeks. Shipping was quick considering how far it came.
Easy order. Simple.
21 March 2025
Reply from Muziker
Hello Marc,
Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day.
Kind regards,
Patrik - Muziker
I am very satisfied with the purchase…
I am very satisfied with the purchase of the speaker from "Music e-shop". The transaction went smoothly and quickly, the product delivered fully functional and neatly packaged.
20 March 2025
Reply from Muziker
Hello Emilian,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker
Reply from Muziker
Hello Jorge,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Patrik - Muziker
All went well
All went well, easily and goods arrived in the UK on time. Very pleased thank you.
18 March 2025
Reply from Muziker
Hello Malcolm,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Great.
The website was easy to use and delivery was on time. No complaints at all. Will definitely use again.
9 March 2025
Reply from Muziker
Hello Elsa,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik- Muziker
First Class
Your communications right from me initiating the order to receiving my guitar were faultless. The guitar itself a Henry's TL-1 Comet has exceeded my expectations. Well done. I will be back.
5 March 2025
Reply from Muziker
Hello Robert,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Very quick and easy transaction
Very quick and easy transaction and nice to able to purchase the Roland vst without having to get a subscription.
21 February 2025
Reply from Muziker
Hello Peter!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker
Quick delivery considering Slovakia to…
Quick delivery considering Slovakia to Liverpool (England), shoulder strap is very nice , pleased with product 🇬🇧🎸😎
12 February 2025
Reply from Muziker
Hello Michael,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
The recorder is great, UPM is rubbish
The recorder is great, even if I'm no musician. Packaging was fine, but delivery by UPM was the usual UPM dog's dinner, with courier knocking and leaving before we could answer the door. That meant a five-mile trek to the pick-up point.
19 February 2025
Unprompted review
Reply from Muziker
Hello William,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Kind regards,
Patrik - Muziker
Great product
Great product. Arrived within a week properly packaged in great condition. All of these at a very reasonable price.
3 February 2025
Reply from Muziker
Wow, thanks so much for the awesome review! We're absolutely thrilled you had such a great experience with us. It means the world to our team to hear that we're hitting the right notes!
Great service
Speakers arrived fairly quick taking in to account they were coming from Europe.
30 January 2025
Reply from Muziker
This review totally made our day! We're overjoyed to hear you're enjoying your purchase from Muziker. We put a lot of care into selecting the best gear, and it's so rewarding to hear it's making you happy.
SCAM
SCAM - do not purchase from this company. They inadequately packaged an item to avoid damage during delivery. Then refused my claim and tried to blame the damage on me, even though i returned the item to them in the exact condition and packaging it was delivered in and through their own courier service.
The dragged the whole process out over and beyond the 30 day period seemingly so that they could ensure i have no rights to reclaiming my money. Other reviews indicate the same experience. DO NOT BUY FROM MUZIKER
20 December 2024
Reply from Muziker
Dear Rosie,
We deeply regret that your experience didn't meet your expectations. We want every customer to be happy, and we're committed to making things right. Please feel free to reach out to us directly so we can discuss how we can improve your experience.
Kind regards,
Dorota
Muziker
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