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Muziker Reviews 

547
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products, noting items often arrive in perfect condition and as described. Many people highlight the fast and efficient delivery service, with orders arriving quickly, well-packaged, and often ahead of schedule. The ordering process and website are generally found to be easy to use, contributing to a smooth overall experience. However, some customers also noted occasional issues with delivery, including items not arriving or tracking problems with carriers. A few other people also felt that some products had quality concerns, such as being faulty on arrival or developing issues after a short period.

What people talk about most

Product

Customers had positive experiences with products, frequently praising their quality and condition upon... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and swift delivery... See more

Service

Customers consistently note positive experiences with service, with many expressing immense satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers noting that items arrived in excellent... See more

Order

Consumers find the ordering process to be a positive experience, with many describing it as easy and quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying was simple but getting the Sibelius programme to install was not as easy. It would be much more easy for not very tech people such as myself if the licence key and the code to activate it were... See more

Company replied

Rated 5 out of 5 stars

Long wait for them to be shipped from slovakia just make even better aprietiation of the item . custome service great so evertihing else

Rated 5 out of 5 stars

Despite my anticipation, the item hasn't arrived yet, even though the delivery date has passed. I've reached out multiple times via email, but unfortunately, haven't received a response.

Company replied

Rated 5 out of 5 stars

Absolutely splendid company to order from. No issues at all from point of sale to delivery. Item arrived in super quick time, fully tracked and in excellent condition. Top notch customer service

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments & music accessories to 35 European countries

4.4

Excellent

TrustScore 4.5 out of 5

547 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(547)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Not happy

The delivery date has come and gone and I still don’t have this item, have emailed several times and no contact has been made to me.

2 November 2025
Unprompted review
Muziker logo

Reply from Muziker

Dear Colin,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Deliveredsuperb on time

Delivered on time. Great condition inside and outside. Lava me 4 space charger ingenious

4 June 2025
Muziker logo

Reply from Muziker

Hello Kenneth,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Probably the worst seller I have ever…

Probably the worst seller I have ever dealt with. Bought a guitar. Took weeks to arrive in UK. Awful packaging when it did arrive. Courier dumped in driveway in the rain and just vanished. For a week guitar seemed okay, then it became apparent there was a fault. Manufacturing/build fault on internal electrics. Asked seller to arrange collection - the rudeness and obstructiveness were just the worst ever encountered. Had to resort to Paypal. Had to spend a fortune paying for a courier myself. Item stuck at customs and seller refused to cooperate again. Finally it got delivered and Paypal forced a refund. I am out of pocket for £60 to return an item which was always going to be fautly. Thank goodness Paypal sorted the refund of my £700 because the seller was never going to do it. Please avoid this seller if you want to preserve your sanity.

28 April 2025
Unprompted review
Muziker logo

Reply from Muziker

Dear Claire,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: uk@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

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