An excellent company with a great range of products, some that I didn’t know I needed 😉. I buy washing sheets regularly, since I discovered them, which comes in a choice of 3 fragrances. I’d say the... See more
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I have so far always had excellent products from this company. Fairly priced and do what they described. I’m particularly impressed with the washing sheets instead of liquid and powders. The wash is f... See more
I love my digital cordless air compressor. My bike is stored in a garage with no power so this portable compressor is perfect for keeping my bike tyres at the correct pressure. I keep it in the car bo... See more
My order was delivered very quickly and was really well packaged. The Aqua Jet is brilliant - I cleaned my whole car with it even though I bought it to just remove pigeon poo and clean the windows. I... See more
Company details
About Must Have Ideas
Written by the company
We're a family-run, UK based company on a mission to bring you the most unique and innovative products from around the world.
Being family-run, we understand the importance of fantastic customer service and we pride ourselves on delivering amazing service to our customers every single day.
If we can help in any way, please get in touch.
Written by the company
100-day no-quibble money-back guarantee
We offer our 100-day no-quibble money-back guarantee on all of our products. We want you to be 100% happy with your purchase. If there's anything we can do for you, just let us know!
Contact info
The Ideas Factory, New Hythe Lane, Aylesford, ME20 6WT, Snodland, United Kingdom
- 0800 999 66 55
- hello@musthaveideas.co.uk
- musthaveideas.co.uk
4.6
Excellent
171K reviews
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Friendly, swift and professional
Easy to use website, staff friendly when I checked out some queries with them, and tyre inflator arrived as promised with easy to use instructions.If only all firms were like this!
27 July 2026
Every thing as advertised the Flybye is…
Every thing as advertised the Flybye is a great addition to the kitchen or table…flies don’t like it!
28 July 2026
dOES AS ADVERTISED BRILLIANT,BUT TOOK A…
dOES AS ADVERTISED BRILLIANT,BUT TOOK A LONG TIME TO BE DELIVERED
28 July 2026
I had a small problem with something I…
I had a small problem with something I ordered. The item was amazing though. I called customer services and they were so helpful. My item was replaced no questions asked. I will definitely buy again.
28 July 2026
They came the next day
They came the next day, and phone staff very polite and helpful 👍
28 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have got black mould on the tiles in…
I have got black mould on the tiles in the bathroom after reading reports on your mould magic product I thought it would be the right product for me but obviously not as it hasn't worked
28 July 2026
Reply from Must Have Ideas
Hello Robert
Thanks for getting in touch.
We are sorry to hear this.
You can contact our wonderful UK based customer services team, who will be happy to help you with any problems, by email at hello@musthaveideas.co.uk .
We aim to respond to all queries within 48 hours! Also don't forget about our 100-day money back guarantee. 😊
As always, if there's anything else we can do for you, please don't hesitate to get in touch. Our friendly team are waiting to help - you can call us free on 0800 999 66 55, between 6am and midnight seven days a week.
Great products and great service.
28 July 2026
This is a present so don’t know about…
This is a present so don’t know about performance.
27 July 2026
Useful items for sale.
At long last I was able to find objects that are genuinely useful, and the Must Have Ideas company have a good range of such items for sale.
28 July 2026
Quality product quick delivery
Really pleased with products, quick delivery, quality products very pleased
25 July 2026
Informed the iron was not in stock and…
Informed the iron was not in stock and given a date it will be with me by. It came within the date specified.
28 July 2026
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