Dispite sending emails to customers service several times which includes my receipt and order numbers with correct address. One month on and I haven’t received any tracking or shipping infor... See more
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Very disappointed with my experience with Mueler Mode The jumper I ordered was completely different shade of pink and when I requested refund. I was offered store credit with 10%. I replied that I wa... See more
The quality of the wool is exceptional and the pants are long enough, which is important as I am quite tall.
Bait and switch website. Website has a looped photo of camera being placed on a car door. Giving you the impression the camera has a magnetic back. Not true the camera is 100% plastic not me metal... See more
Company details
Written by the company
Thank you for choosing Mueler-mode. If you have any questions, we are always at your disposal.
Contact info
Algeria
- mueler-mode.com
Breach of guidelines
Only giving 1 star because there is no…
Only giving 1 star because there is no zero. I regret not coming here before purchasing not 1 but 2 dresses with the cheapest quality i have ever seen.. don’t waste it’s a scan the clothes are from china
Problem returning an item not suitable
Problem returning an item not suitable. Company not interested in assisting how to return item. Advertise "Money Back Guarantee"
Do not touch them!! Getting nowhere after numerous emails back & forward. Avoid!!
This Compnay are a scam
This Company are a scam. Avoid. Have lost my money after product was nothing like, as advertised.
Avoid this website
Fell for a scam website... paid way too much for this cheap Halloween mask that you can get for $13 on Temu (and it's exactly the same advertised images... my bad for not actually researching this and falling for the scam).
Pretty sure these "-mode" and similar looking websites are scams since it appears there are a few similar ones. Products all come from China (and the advertised "two days to process and four day delivery" is not true).
Just avoid shopping here.
Poor quality
Poor quality. Bought a Halloween mask from them and it doesn’t look anything close to the mask advertised. Based out of China, not Netherlands. Steer clear of this scam company.
Scam company
Terrible company. I’m pretty sure it’s a scam. The clothing quality is terrible. It says refunds available and money back guarantee but there’s just an auto response when you ask for a return. They don’t give you the return address and make impossible to do a return or a refund. I’m so disappointed. Honestly, don’t buy from them. I buy online all the time and this is a big don’t!
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. Payment taken, order not acknowledged, no order number provided. An exchange of 10 or so emails proved fruitless even having provided them with a screenshot of the bank transaction. They refer to me by an incorrect name, they do not address any points raised in emails, they respond with a generic email!
I would give them zero stars if…
I would give them zero stars if possible! First off their site is deceptive, there are not in the Netherlands, they are in China! They say your order will be processed in two days and at the latest of four day delivery to your home. It takes seven days for them to get it to China’s port to even leave China! There is no mention on their side that it is coming from China! I would not only not recommend this company for the deceptive behavior, but I’m seriously thinking of her reporting it
This tote bag exceeded my expectations
This tote bag exceeded my expectations. The material feels premium and the stitching is excellent. It’s lightweight yet very spacious, making it perfect for daily errands or work. Highly recommended for anyone looking for both style and function.
Ordered a item 6 days ago and received…
Ordered a item 6 days ago and received it today. great quality and a real addition to my wardrobe
The item I received was a cheap…
The item I received was a cheap knock-off of the pictured item. Chinese company pretending to be European. Avoid!
Woven paper sun visor
The product was a good price and arrived well packaged and in good shape.
It was very easy to order but less easy to track the package.
DO NOT order from this company!
I ordered two items from this company who pose as being from the Netherlands - NO its from China and the products are appauling, when received in quality, colour and bare no resemblance to the original photos provided when you order.
I had to chase delivery constantly and it was weeks before I received them. So dissapointing, absolute rubbish quality need to go in the nearest bin and £70 down the drain. I have sent a direct complaint and requested a full refund. No surprises, heard nothing. DO NOT purchase from this company you will be bitterly dissapointed.
Cheap quality from a Chinese shop
Cheap quality from a Chinese shop, please don't let their website fool you!!! Very thin fabric, some items don't even look the same as the picture and aren't even the right size!!
Seems like a scam to me
Seems like a scam to me. Parcel hasn't been delivered. Unable to provide feedback regarding the orders currently location. I would steer clear of this "company".
The service is so poor
I sent for boots . They sent back for details of address. They wanted a number but there is no number only a name on my house. I live in the country so no number but a post code. Nobody had any trouble delivering. Kept sending for address. I said cancel! They can’t do that! But no tracking and silence . No tracking! Money gone out of acc! Would not buy from this site if I could undo this order
BUYER BEWARE!!!!!
BUYER BEWARE!!!!!! I will never use this company again! Originally I thought I was purchasing from a company in the Netherlands but SURPRISE SURPRISE it turned out to a CHINESE SHOP! Communication with them is NON EXISTENT and their Tracking System is absolutely USELESS. As I still haven't received ANY of my Orders I can't make a comment about the quality YET but if their dreadful Customer Service is anything to go by I'm expecting CHEAP KNOCKOFFS!
If these are sold as orthopedic
If these are sold as orthopedic, my feet must be the problem. Spoiler: it's the shoes. Marketed as orthopedic, but cheap...these belong in the trash!
Lack of communication in the different…
Lack of communication in the different stages of sending the product (order, receipt, payment received, package sent, etc.)
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