Mueler Mode 

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Rated 1 out of 5 stars

Dispite sending emails to customers service several times which includes my receipt and order numbers with correct address. One month on and I haven’t received any tracking or shipping infor... See more

Rated 1 out of 5 stars

Very disappointed with my experience with Mueler Mode The jumper I ordered was completely different shade of pink and when I requested refund. I was offered store credit with 10%. I replied that I wa... See more

Rated 5 out of 5 stars

The quality of the wool is exceptional and the pants are long enough, which is important as I am quite tall.

Rated 1 out of 5 stars

Bait and switch website. Website has a looped photo of camera being placed on a car door. Giving you the impression the camera has a magnetic back. Not true the camera is 100% plastic not me metal... See more

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Thank you for choosing Mueler-mode. If you have any questions, we are always at your disposal.


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Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Problem returning an item not suitable

Problem returning an item not suitable. Company not interested in assisting how to return item. Advertise "Money Back Guarantee"
Do not touch them!! Getting nowhere after numerous emails back & forward. Avoid!!

27 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this website

Fell for a scam website... paid way too much for this cheap Halloween mask that you can get for $13 on Temu (and it's exactly the same advertised images... my bad for not actually researching this and falling for the scam).
Pretty sure these "-mode" and similar looking websites are scams since it appears there are a few similar ones. Products all come from China (and the advertised "two days to process and four day delivery" is not true).
Just avoid shopping here.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality

Poor quality. Bought a Halloween mask from them and it doesn’t look anything close to the mask advertised. Based out of China, not Netherlands. Steer clear of this scam company.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Terrible company. I’m pretty sure it’s a scam. The clothing quality is terrible. It says refunds available and money back guarantee but there’s just an auto response when you ask for a return. They don’t give you the return address and make impossible to do a return or a refund. I’m so disappointed. Honestly, don’t buy from them. I buy online all the time and this is a big don’t!

23 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. Payment taken, order not acknowledged, no order number provided. An exchange of 10 or so emails proved fruitless even having provided them with a screenshot of the bank transaction. They refer to me by an incorrect name, they do not address any points raised in emails, they respond with a generic email!

22 October 2025
Unprompted review
Rated 1 out of 5 stars

I would give them zero stars if…

I would give them zero stars if possible! First off their site is deceptive, there are not in the Netherlands, they are in China! They say your order will be processed in two days and at the latest of four day delivery to your home. It takes seven days for them to get it to China’s port to even leave China! There is no mention on their side that it is coming from China! I would not only not recommend this company for the deceptive behavior, but I’m seriously thinking of her reporting it

19 October 2025
Unprompted review
Rated 5 out of 5 stars

This tote bag exceeded my expectations

This tote bag exceeded my expectations. The material feels premium and the stitching is excellent. It’s lightweight yet very spacious, making it perfect for daily errands or work. Highly recommended for anyone looking for both style and function.

24 October 2025
Unprompted review
Rated 4 out of 5 stars

Woven paper sun visor

The product was a good price and arrived well packaged and in good shape.
It was very easy to order but less easy to track the package.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this company!

I ordered two items from this company who pose as being from the Netherlands - NO its from China and the products are appauling, when received in quality, colour and bare no resemblance to the original photos provided when you order.

I had to chase delivery constantly and it was weeks before I received them. So dissapointing, absolute rubbish quality need to go in the nearest bin and £70 down the drain. I have sent a direct complaint and requested a full refund. No surprises, heard nothing. DO NOT purchase from this company you will be bitterly dissapointed.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Seems like a scam to me

Seems like a scam to me. Parcel hasn't been delivered. Unable to provide feedback regarding the orders currently location. I would steer clear of this "company".

18 October 2025
Unprompted review
Rated 1 out of 5 stars

The service is so poor

I sent for boots . They sent back for details of address. They wanted a number but there is no number only a name on my house. I live in the country so no number but a post code. Nobody had any trouble delivering. Kept sending for address. I said cancel! They can’t do that! But no tracking and silence . No tracking! Money gone out of acc! Would not buy from this site if I could undo this order

7 October 2025
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!!!!

BUYER BEWARE!!!!!! I will never use this company again! Originally I thought I was purchasing from a company in the Netherlands but SURPRISE SURPRISE it turned out to a CHINESE SHOP! Communication with them is NON EXISTENT and their Tracking System is absolutely USELESS. As I still haven't received ANY of my Orders I can't make a comment about the quality YET but if their dreadful Customer Service is anything to go by I'm expecting CHEAP KNOCKOFFS!

6 October 2025
Unprompted review

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