Movemybooks Reviews 

3,029
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably simple process and clear instructions that make transferring financial data fast, reliable, and completely stress-free. Many people state that switching between major accounting platforms takes only a few minutes and saves countless hours of tedious manual work for businesses. However, some reviewers were not happy with the customer support service, mentioning slow email replies, lack of direct phone options, or generally frustrating help experiences. Some people also noted that specific custom data codes were occasionally left out during conversion, requiring extra manual adjustments afterwards to finish the setup properly.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, describing the software migration process as simple,... See more

Service

Customers report highly positive and efficient experiences with the service, highlighting its speed and ease... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While some consumers praise the fabulous and... See more

Instructions

Users describe positive interactions with instructions, highlighting clear and easy to follow steps that... See more

Website

Clients share ambiguous opinions on website usability during platform transitions. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently moved our accounts from one provider to another and used movemybooks to do so, the process was explained fully, with easy to follow steps. we had a little glitch our end and movemybooks re... See more

Rated 5 out of 5 stars

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more

Rated 5 out of 5 stars

I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more

Rated 5 out of 5 stars

The customer support was excellent. Really helpful and quick to respond. The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.... See more


Company details

  1. Cloud Computing Service

Written by the company

If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,029)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

I can't believe it worked so well. I'm so pleased with how it worked. I was moving a client from Sage desktop to Xero and it took less that 15 minutes. The instructions were clear and the process was really well thought out.

16 December 2025
Unprompted review
Rated 4 out of 5 stars

Issue with Sage conversion

For the first time I had an issue with a Sage conversion where Movemybooks reported an error but Sage didn't. This meant that Sage couldn't correct the error and, despite reindexing all the files, we still had to do from a backup file (old school!).

26 November 2025
Rated 5 out of 5 stars

To have the ability to move so much…

To have the ability to move so much data was brilliant.
Only problem I had was Quickbooks needs to warn customers not to use the program until data has been transferred.
I had to purge the transfer twice because I had practiced making invoices.

6 November 2025
Rated 5 out of 5 stars

Great customer support

The customer support was excellent. Really helpful and quick to respond.

The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.

5 November 2025
Rated 1 out of 5 stars

Multicurrencies not accepted

Multicurrencies not accepted, transferred created a lot of errors and discrepancies

25 October 2025
Movemybooks logo

Reply from Movemybooks

Hi Adam

Sorry the conversion didn't provide ideal results. We try to be clear about our approach to multicurrency and the fact that all transactions will be converted to the home currency. This can cause discrepancies as there are no revaluation or gains/losses accounts.

I've checked our records of your conversion, and it appears there may have been changes made to the data whilst the conversion process was underway.

We won't be able to improve on the differences resulting from multicurrency, but if you'd like to see if there is anything else we can do, please contact us at support@movemybooks.com.

Regards
Nathan

Rated 5 out of 5 stars

I migrated a 4m turnover business using…

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero were happy to pay the fee for migrating to their platform, so an absolutely brilliant experience.

30 September 2025

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