We recently moved our accounts from one provider to another and used movemybooks to do so, the process was explained fully, with easy to follow steps. we had a little glitch our end and movemybooks re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more
I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more
The customer support was excellent. Really helpful and quick to respond. The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.... See more
Company details
Written by the company
If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- 0330 9128812
- info@movemybooks.co.uk
- movemybooks.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was very quick
The service was very quick, but I have had to manually change so much data it really wasn't worth it in the end. I have had to be on endless support calls and chats with Xero to try and fix.
3 February 2026
Reply from Movemybooks
Hi Joe
Sorry to hear that things haven't gone smoothly. I can see you did contact our support team about bank feeds, which aren't something we can reconnect as we don't have access to customer bank accounts.
You also mentioned some problems with invoices. Looking at your conversion, it appears it contains multicurrency, and that you converted from a source system that we specifically mention (https://movemybooks.com/kb/limitations-forex/) that if multicurrency is operated, the conversion is unlikely to complete accurately. This isn't something we can fix or resolve and is likely to be the cause of several problems with your conversion.
Apologies that we couldn't provide a better service. This is the best we can do given the known and documented issues with multicurrency in your source system.
Regards
Nathan
Fast and Easy to follow step by step…
Fast and Easy to follow step by step guide on the whole process along with good after completion support information to assist with common check areas .
2 February 2026
A great solution for businesses moving…
A great solution for businesses moving from SAGE to Xero. Even quicker than it used to be
5 February 2026
Xero covered the bill for two years of…
Xero covered the bill for two years of records and it was very easy. Took less than 30 minutes to transfer all of my data.
5 February 2026
Very easy to use the service
Very easy to use the service, and was completed in a matter of minutes! It would have been free bur I paid for the attachments... not sure this was necessary as it doesn't say how many or what they way. Overall very good experience.
2 February 2026
So simple and easy to use
So simple and easy to use, step by step process, made the transition form package to another quick and easy
2 February 2026
Balances not reconciled
Balances not reconciled, transactions imported OK but YE balances did not match at all and created at least an additional days work
13 January 2026
very simple and straightforward
14 January 2026
A company that is not interested in the…
A company that is not interested in the slightest when you phone up to enquire about their service. Shocking.
The conversion procedure that they make you follow didn't work. I had to get an expert at Xero to help me because Movemybooks don't provide a telephone support service. It wouldn't have worked without their help.
The conversion of the data seems to ok, thankfully.
BEWARE: if you want more than two years of data converting, they charge you for all the years, so the sales pitch that you can have two years free goes out the window if you have more. You don't pay for the additional years above the two free ones - you pay for all of it. That isn't in itself a problem, but it isn't made clear before you sign up.
Overall, not a great experience. I'll stick to simply importing a trial balance from another accounting package....
13 January 2026
Unprompted review
Reply from Movemybooks
Hi Nick,
Thank you for taking the time to leave a review but there are some points you’ve raised that require further clarification.
Our service is designed to be high-volume and cost-effective. Some aspects, like optional extras (ie, additional years), are available if customers wish to include them, but certain services like individual demos or telephone support are not part of our standard offering. We’ve found that some support methods, like phone calls, are less efficient for helping customers with enquiries. Instead, we encourage using our website or live chat for quick assistance.
Our pricing details and a helpful calculator are available on our pricing page (https://www.movemybooks.co.uk/pricing/). It explains that a standard conversion typically includes transactions for the current year to date plus the previous year. This standard conversion is usually subsidised by the destination software, making it more affordable. The period covered can vary depending on the chosen dates—for example:
- If a business with a December 31 year-end converts on January 1, 2026, the current year-to-date is just one day. The standard subsidised conversion period would include that day plus the full previous year.
- If they choose to convert to December 31, 2025, they will receive a full year's data for 2025 and the previous year, 2024, totalling two years of subsidised data.
If the conversion is subsidised, this year-to-date and prior year period will be automatically provided at no charge. In your case, you paid only for the additional optional years you selected, and the standard period was provided for free. If you’d like more detailed information about the costs and periods involved in your specific conversion, please email us at support@movemybooks.com.
We’re sorry to hear you didn’t have a perfect experience. According to our records, your conversion completed successfully, and the standard subsidised period was included at no charge. If there is an issue or a specific concern, please email us, and we’ll be happy to help further.
Regards
Nathan
Stop asking for review
9 January 2026
Reply from Movemybooks
Hi Gary
Sorry if we've inundated you with email requests for feedback. We can see we've sent 3 emails since your conversion completed on 5th Jan. We appreciate this may not help, but we think it's worth clarifying that 2 of the 3 emails are requests by us to complete a Trustpilot review.
We still sent the 3rd email, but at Xero's request, so you can provide direct feedback to them about our service.
I hope this helps clarify things.
Regards
Nathan
Really easy to set up
Really easy to set up. Took a couple of hours. Surprisingly good ai support with a human if needs be. Can't fault them.
12 January 2026
Unprompted review
Easy from sage50 to xero
Easy process to migrate from sage 50 to xero. Remember to set up vat codes in xero first. Online help was very helpful!
13 January 2026
It was very easy to use and helpful…
It was very easy to use and helpful email exchanges when I had issues with Xero that had transactions already entered before conversion.
12 January 2026
Movemybooks from Sage to Xero
I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within half an hour. Love it.
8 January 2026
well satisfied.
9 January 2026
Very straightforward and easy to do
Very straightforward and easy to do. I am a big fan!!
3 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.