Motorhome Protect Reviews 

3,034
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely helpful, polite, and explain policies clearly and thoroughly. Consumers also appreciate the competitive prices and find the renewal process to be completely smooth and straightforward. People often share how easy it is to speak with a human being who understands their specific needs. Some reviewers were not happy with communication channels, noting difficulties getting past the automated phone system or waiting for return calls. A few individuals also mentioned extra charges for specific payment methods and experienced minor stress during initial setup stages.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, polite, and very... See more

Customer service

Reviewers express high satisfaction with customer service, praising agents for being polite, patient, and... See more

Price

Customers had positive experiences with price, consistently reporting competitive quotes, cheaper insurance... See more

Service

Users describe positive interactions with service, highlighting efficient handling and very helpful staff... See more

User experience

Reviewers highlight positive aspects of user experience, praising the efficient handling and smooth setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark was patient and clear about what the policy I sought covered, and listened carefully to what my needs would be for the next year. He explained key components in detail using scenarios I could re... See more

Company replied

Rated 5 out of 5 stars

Got a quote through Compare the Market and followed up with Motorhome protect because of their low compulsory excess. The agents on the phone line were excellent. Very patient and thorough, answered a... See more

Company replied

Rated 5 out of 5 stars

Big shout out to Louise in renewals. Not only was my insurance cheaper this year but she sorted an issue I had over several days. Always called when she said she would and was an absolute pleasure to... See more

Company replied

Rated 5 out of 5 stars

could not pay online this morning which was frustration having to listen to a robot before being put through to a human who was very good all renewed so alls well that ends well your hold music ne... See more

Company replied


Company details

  1. Insurance Company

About Motorhome Protect

Information provided by various external sources

With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.

We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.

Motorhome Protect


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,034)

268 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The telephone call with the agent was…

The telephone call with the agent was very helpful and sorted everything out for me many thanks

14 May 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind feedback. I’m glad to hear that the telephone call was helpful and that everything has been sorted out to your satisfaction.

If you need any further assistance with your policy or have any other questions, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Very helpful

Very helpful. A competitive price

6 May 2026
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Reply from Motorhome Protect

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and the price competitive.

If you have any questions regarding your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Always happy with the customer service…

Always happy with the customer service I receive

13 May 2026
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Reply from Motorhome Protect

Thank you so much for your kind words! We're delighted to hear that you are always happy with the customer service you receive from us.

If there is ever anything else we can assist you with, please don't hesitate to reach out.

Kind regard,

Darren @ Motorhome Protect

Rated 4 out of 5 stars

Great communication letting me know all…

Great communication letting me know all up front costs.
Straight forward payment process.will be back again next year

5 May 2026
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Reply from Motorhome Protect

Thank you for your kind words and positive feedback! We're delighted to hear that you found our communication clear and the payment process straightforward. We look forward to assisting you again next year with your insurance needs.

If you have any questions in the meantime, please don't hesitate to reach out.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Using your service is very easy

Using your service is very easy I prefer to speak to a person not a computer and not having to wait . So I get your email reminder to let me know that my insurance is due it gives me time to compare your quote and then when I phone your sales team answer the phone quickly. So all very easy

1 May 2026
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Reply from Motorhome Protect

Thank you for sharing your experience with us. We're pleased to hear that our email reminders and quick access to our sales team have made managing your policy straightforward and convenient.

If you have any question or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Excellent service and help after we…

Excellent service and help after we messed the policy dates up

1 May 2026
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Reply from Motorhome Protect

Thank you for your kind words and positive feedback. We're delighted to hear that our team could assist you effectively with your policy dates. Providing excellent service is our priority, and we're pleased we could help you through the process.

If you have any questions regarding your policy, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Easy quick and efficient service

Easy quick and efficient service, makes the whole process simple

8 May 2026
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Reply from Motorhome Protect

Thank you so much for your kind words! We're delighted to hear that you found our service easy, quick, and efficient. Making the process simple for you is always our goal.

If you have any questions regarding your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 4 out of 5 stars

Good engagement and friendly.

Good engagement and friendly.
Need to consider breaking up Business use and personal pleasure. I need business use to go short distance for work, but no way to split.

20 April 2026
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Reply from Motorhome Protect

Thank you for sharing your feedback and for your kind words about our engagement.

I understand your need to differentiate between business use and personal pleasure for your Motorhome Protect policy. Currently, our policies do not allow for splitting usage between business and personal mileage separately. However, we appreciate your suggestion, and I'll make sure to pass this on to our team for consideration in future updates.

If you have any further questions or if there’s anything else I can assist you with, please don’t hesitate to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Prompt response

Prompt response
Price of camper insurance reasonable

30 April 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your prompt feedback. We're delighted to hear that you found the price of your camper insurance reasonable. We strive to provide excellent service and value for our customers.

If you have any further questions or need assistance with your policy, please don't hesitate to reach out.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Very helpful and knowledgeable thanks…

Very helpful and knowledgeable thanks Mario

29 April 2026
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Reply from Motorhome Protect

Thank you so much for your review! We're delighted to hear that you found our service helpful and knowledgeable.

If you have any questions or need assistance with your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Everything was explained completely and…

Everything was explained completely and the change over from my old motorhome to the new vehicle went smoothly...The price was competitive so was happy to remain with Motorhome Protect..

29 April 2026
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Reply from Motorhome Protect

Thank you for taking the time to share your experience. We're pleased to hear that the transition to your new motorhome was seamless and that our pricing met your expectations. It's always our goal to provide clear information and excellent service, so your positive feedback means a lot to us.

If you have questions regarding your policy, please feel free to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

The gentleman I spoke to was very…

The gentleman I spoke to was very helpful and informative told me exactly what cover I needed explains the add on and was extremely polite and helpful

27 April 2026
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Reply from Motorhome Protect

Thank you so much for your kind words and feedback. We're delighted to hear that the gentleman you spoke with was helpful, informative, and polite, and that he clearly explained the cover and add-ons you needed.

We strive to provide excellent service and make sure our customers feel confident and informed about their insurance coverage. Should you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

All went through efficiently

All went through efficiently

27 April 2026
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Reply from Motorhome Protect

Thank you for your feedback! We're delighted to hear that everything went through efficiently.

If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Great renewal

Everything went smoothly and the renewal was a good quote

24 April 2026
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Reply from Motorhome Protect

Thank you for sharing your positive experience with your renewal. We're delighted to hear that everything went smoothly and that you received a good quote. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Very helpful

Very helpful. Very polite it was all finished within about eight minutes. Can’t say no more than that.Thank you Garry

1 May 2026
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Reply from Motorhome Protect

Thank you very much for your kind words. We're delighted to hear that your experience was quick and helpful. If you ever need any further assistance with your policy, please don't hesitate to get in touch.

Thanks again for choosing us.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Mark answered my call when the online…

Mark answered my call when the online system said they couldn't complete the process. Mark was absolutely wonderful and if I continue to receive this level of care, you have a new lifelong customer.

23 April 2026
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Reply from Motorhome Protect

Thank you so much for your kind words. I’m thrilled to hear that Mark was able to assist you so effectively when the online system couldn’t complete the process. Providing excellent customer care is very important to us, and it’s great to know that Mark’s support made a difference.

If you need any further assistance with your Motorhome Protect cover, please don’t hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

The call handler was professional and…

The call handler was professional and polite . Explained the process of setting up new policy checking with me through out .
The cost of the policy was reasonable although costs to amend should you need to are rather high.

29 April 2026
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Reply from Motorhome Protect

Thank you for your feedback regarding your recent experience with us. We're glad to hear that the call handler was professional, polite, and kept you informed throughout the process of setting up your new policy.

We appreciate your positive comments on the reasonable cost of the policy. We also take on board your concern regarding the amendment fees. Your feedback is valuable to us as we continually look to improve our services and pricing structures.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Brilliant

Perfect service and same price as last year

22 April 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind words! We're delighted to hear that you found our service perfect and that the price remained the same as last year. Your satisfaction is very important to us.

If you need any further assistance with your policy or have any questions, please don't hesitate to get in touch.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

quick responce and friendly service

quick responce and friendly service

20 April 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind words! We're delighted to hear that you appreciated our quick response and friendly service.

If you need any further assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Reasonable prices with very efficient…

Reasonable prices with very efficient young man (Joe)made it all very clear thank you

27 April 2026
Motorhome Protect logo

Reply from Motorhome Protect

We're happy to hear that you had a positive experience. We appreciate you mentioning our team member and our reasonable prices. Thank you for your feedback.

Kind regards,

Michelle @ Motorhome Protect

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