Hi, My ID is 276808604, and my account was frozen after winning a bet. I sent all the necessary documents for verification; they even said a video conference call wouldn't be necessary. Why is it t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am facing a serious issue with my account (ID: 259330932). Even after completing a successful live Zoom video verification on 30.10.2025 at 14:20 GMT+6, my account remains blocked. I have submitted... See more
Company replied
🚫 Stop All Betting Apps Betting apps — including Mostbet, 1xBet, Melbet, Bet365, Parimatch, Betway, Dafabet and many others — are not safe entertainment. They... See more
Company replied
Thank You for Account Verification Dear Mostbet Support Team, Good day. I would like to sincerely thank you for your support and assistance throughout the verification process. My... See more
Company replied
Company details
Written by the company
Huge bonuses for new players 20+ languages 20+ currencies Official Website - mostbet.com
Contact info
Stasinou 1, 1105, Nicosia, Cyprus
- support@mostbet.com
- mostbet.com
Breach of guidelines
All the things are good butt.
All the things are good butt.
My withdrawal of INR 49,999 pending since 2 days and my deposit of 4800 is pending from 11 jan
These days issues are coming in both the thing depositing and withdrawing
Gaming id:-178366181
11 January 2026
Unprompted review
Reply from Mostbet Official
Hello, Dear Ashish Tanwar!
Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.
Have a nice day!
Best regards, Mostbet
74285445
74285445
Given 2 star but for solved issue of withdrawal and freez account i am giving you 5 star.
One more withdrwail issue of 1008 rs. date 28th dec. still not solved and again your agents asking for bank letter. I want to say that if i am going in bank again and again they will ask me that which type of transactions are these? and ass in india its illegal how can i describe this.
So i want to tell you that the statement is not a false one. statement is generated by the bank app and no ine can alter in the statement so please keep the statement as power proof and give my 1008 rs withdrwal approved. i have submitted statement already.
For 7000 deposit issue you send me a mail stating the same answer like "deposit made in the acccount from which the request made" but i am not satify with your answer as the deposit is not getting into my account.
if you guys unable to find out give me the detail of that account ID in which you guys deposited the 7000 i will call and mailed to that person and will ask for proofs.. i will work instead of you guys. its the very serious matter and you guys have to involve in it.
I am saying that i have only one account and id is 74285445.
SO PLESE MAKE INVESTIGATION PROPER AND TAKE ACTION AGAINST THAT FRAUD ONE. IF FRAUD IN NOT DONE BY OTHER PLAYER THAN ITS DAMM SURE YOUR AGENTS MISTAKE TO CREDIT OTHER GAMING ID AND YOU GUYS BLAMING TO ME.
6 November 2025
Unprompted review
Reply from Mostbet Official
Hello, Dear Viral prajapati!
We’re sorry you had a negative impression.
We have carefully checked the information.
No refill was found in the specified account according to the receipt.
The withdrawal amount was returned to your game account on 11.01.2026.
There is no error, please check the data on your side.
Have a nice day!
Best regards, Mostbet
Mostbet is a scam
Mostbet a scam, they freeze your account and request for verification which you will never hear from them when you send the documents via email. It has been 2 months now. Now I cant even login now because they completely banned the account with no explanation.
Gaming id : 261941310
Update-
The verification is now done. And account is unbanned, Thank you
1 December 2025
Unprompted review
Reply from Mostbet Official
Hello, Dear Abdulrazaq Bala!
We’re sorry you had a negative impression.
We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.
In our company, verification may take 60 or more (in rare cases) days. The verification period is specified in our rules, and by registering on our site, you agree to them.
Checking an account is a whole range of different actions, the timing of which varies, and therefore the above time is laid. Nevertheless, our specialists make every effort to get it done faster.
Upon completion of the verification, you will receive a notification to your contact email address.
Have a nice day!
Best regards, Mostbet.
UPD:
We have checked the information and are pleased to inform you that your account has been unfrozen on 13.01.2026 as a result of the verification.
It would be appreciated if you could confirm that your complaint has been solved.
Thanks for sticking with us!
We wish you good luck!
Best regards, Mostbet.
Reply from Mostbet Official
Dear Ren� Wunderlich,
Thank you for your feedback. We really appreciate it.
We look forward to seeing you on our website!
Yours, Mostbet.
Reply from Mostbet Official
Hello, Dear Malik Zeeshan!
Thank you for your feedback. We really appreciate it. Also don't miss our tournaments and promotions. We always have something new to share :)
Wishing you successful bets!
Best regards, Mostbet.
Withdrawal impossible - No code received - Total scam
I am writing this to warn everyone: Mostbet is a scam platform. I have been trying to withdraw my funds, but it is impossible because I never receive the confirmation code on my phone. I already contacted their support (ID: 120378429) on January 9th, 2026, to report the issue, but they have provided no solution.
It is clear that they make it easy to deposit money, but when it comes time to pay out, they use "technical issues" to block your funds. This is a dishonest practice used to steal from players.
Stay away from this site! Do not deposit your money here if you want to see it again.
9 January 2026
Unprompted review
Reply from Mostbet Official
Hello, Dear Abdurahman Suleyman!
We are truly sorry that you have experienced this problem. Let's fix it!
Please send a photo of your passport or ID-card and selfies with it and provide your account ID to id@mostbet.com. Write that you do not receive sms code for withdrawal and our colleagues will help you.
Have a nice day!
Best regards, Mostbet.
Delayed verification
My account has been stuck on verification for the past two months.. since November 2025.
I have sent all the documents requested, had a Zoom call where they asked me questions concerning my account.
But my account isn't yet accessible.
This is concerning, Customer service claim it takes up to 60 days to complete verification. That's ridiculous.
Other bookies take seconds to complete verification.
I will update my review if I get any positive reaction from the yrsm.
My ID is: 237318370
UPDATE............
After all the long waiting stress, my account has finally been verified and unfrozen, but my limits was significantly limited to 10usd MAX.
My experience isn't the best but still i didn't get scammed, I'll leave a 3 star review.
19 November 2025
Unprompted review
Reply from Mostbet Official
Hello, Dear Anona Jude!
We’re sorry you had a negative impression.
We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.
We have checked the information and are pleased to inform you that your account has been unfrozen on 12.01.2026 as a result of the verification.
It would be appreciated if you could confirm that your complaint has been solved.
Thanks for sticking with us!
We wish you good luck!
Best regards, Mostbet.
I already given all my documents to…
I already given all my documents to mostbet 5-6 times still they are asking me for documentation is mean this is ridiculous how many times you need documents
Your intentions is clear that you don't want to give my money back why all the id required only for withdrawal why not for deposit if deposit happened easily than why can't withdrawal this is scamming company looting our hard earned money mostbet is big fraud i request everyone never deposit any money in this app..they are big time fraud
4 January 2026
Unprompted review
Reply from Mostbet Official
Hello, Dear Bhim Singh!
We’re sorry you had a negative impression.
We understand, it is unpleasant to find out that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts. In our company, verification may take 60 or more (in rare cases) days. As part of the verification process, it is necessary to provide documents and get a video call.
We have received information from our security team that you have provided very poor quality data that is not suitable for verifying your account.
To set a date and time for a video conference, you need to provide:
1. A photo of your ID (primary identification document) next to your face. The data must be legible.
2. A photo of your ID with all your personal data, as well as another personal document of your choice (driver's license, birth certificate, passport, military ID, etc.).
Place them next to each other on a flat surface and take a photo of them. You should get 2 different documents lying next to each other in 1 photo.
Before sending your email, please ensure that your photos are of good quality and that all information is clearly visible.
Please note that your account will remain frozen without providing documents and video call.
Have a nice day!
Best regards, Mostbet.
Immediate action needed Deposit issue
I have deposited 1,00,000 inr on 29 December 2025
Not credited to my gaming I’d:60704279
My money is to be added to I’d mentioned
My utr:153658098321
Amount 1,00,000
I’d:60704279
Approve
29 December 2025
Unprompted review
Reply from Mostbet Official
Hello, Dear D Bharath Kumar!
Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.
Have a nice day!
Best regards, Mostbet
Being scam of my winning after verification
Am Simbiat Owolabi by name with gaming id: 264053002 I placed a bet on Mostbet on the 18/12/2025 and the game was settled as won which is truly won and this makes my balance to be 130$, but later my account was frozen and i did all the necessary verification but to my surprise on the 04/01/2026 I noticed a change on my balance from 130$ to 47$ that’s 83$ is missing from my account and have contact customer service times without number i even send a mail to id@mostbet but no reply till now this is becoming something else why will Mostbet just decided to void my bet after winning and not even before the match but weeks after verification this is pure scam to me and i call for the return of my hard earned money cos i won it so i should not be robbed i really need you guys support cos i don’t know where else to run to Mostbet is not replying my chat neither my mail too and this is very sad and disappointing.
4 January 2026
Unprompted review
Reply from Mostbet Official
Hello, Simbiat Owolabi!
We are sorry that you have had a negative experience.
Coupon 1432689310 was calculated with a coefficient of 1 in accordance with the rule: “The bookmaker reserves the right to close the Customer's account and/or cancel some or all bets made by such Customer, and/or impose restrictions on withdrawals from the Customer's account, and/or apply other restrictions at the discretion of the Bookmaker.”
More detailed information can be found in section 2.10 of the rules on our website.
Any potential player can familiarize themselves with the rules before registering and, based on them, decide on a gaming strategy. By registering with our bookmaker, you agree to these rules.
Have a nice day!
Sincerely, Mostbet.
Reply from Mostbet Official
Hello, Dear Hanif Raza!
Thank you for your feedback. We are very pleased that you are satisfied with our service.
Sincerely yours, Mostbet.
Extremely Disappointing Experience with Mostbet
I had been using Mostbet for quite some time and, at the beginning, everything was going well. The platform was smooth, deposits and withdrawals were fine, and I enjoyed betting responsibly without any issues. I never had a reason to doubt the service, and I even recommended it to others.
However, recently, the company suddenly started requesting additional documents from me. I immediately complied and began sending all the required information, expecting a smooth verification process as usual. To my shock, instead of verifying my account, Mostbet completely banned it without any prior warning.
Since then, the experience has been nothing short of terrible. Their customer service is unhelpful, unresponsive, and completely indifferent. They refuse to provide any explanation or justification for their actions. I was careful and responsible in all my activities on the platform, yet they acted as if none of that mattered.
I feel extremely disappointed and frustrated. A platform that once seemed trustworthy has turned into a source of stress and confusion. I cannot recommend Mostbet to anyone based on my recent experience, as their practices have become unfair, opaque, and completely unreliable. id 180036029
UPDATE (12.01.2026):
My account was unfrozen on 12.01.2026 after the verification process was completed. The issue has been resolved,
5 January 2026
Unprompted review
Reply from Mostbet Official
Hello, Dear ali!
We’re sorry you had a negative impression.
We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts. In our company, verification may take 60 or more (in rare cases) days.
Checking an account is a whole range of different actions, the timing of which varies, and therefore the above time is laid. However, this does not mean that this period applies to absolutely all accounts. For our part, our specialists make every effort to shorten the verification timeframe and make a decision as quickly as possible.
The verification period is specified in our rules, and by registering on our site, you agree to them.
Upon completion of the verification, you will receive a notification to your contact email address. We hope that the decision will be positive and you will return to the game!
Have a nice day!
Best regards, Mostbet.
UPDATE:
We have checked the information and are pleased to inform you that your account has been unfrozen on 12.01.2026 as a result of the verification.
It would be appreciated if you could confirm that your complaint has been solved.
Thanks for sticking with us!
We wish you good luck!
Best regards, Mostbet.
Bakit hindi ko ma wedrowal nag pera ko
3 January 2026
Reply from Mostbet Official
Magandang araw, Mahal na Domider Clifford!
Huwag po kayong mag-alala! Pakibigay po ang inyong account ID upang masuri namin ang inyong problema. Ipapasa namin ang impormasyong ito sa aming team at sila na ang bahala.
Magandang araw po sa inyo!
Mostbet team.
Nice wonderful 👍
5 January 2026
Reply from Mostbet Official
Hello, Dear Ayer Bipin!
Thank you for your high grade! Wishing you successful bets!
Best regards, Mostbet.
Reply from Mostbet Official
Hello, Dear Khan MAK!
Thank you for your feedback.
We wish you good luck and a good day!
Mostbet
Mostbett aek froud company hey
Mostbett aek froud company hey
Meri 3 deposit last 2 mahino se kha chuki hey.
Mostbett par trust na kare ye aek chiter company hey.
Yehar tarike se froud karne me mahir hey.
Deposit 2 / 2 mahino se pending rakhkar bad me bolti hey ki deposit nahi mili.
Withdrawal me bhi ye froud agant rakhkar player ke bank ac me froud ke paise withdrawal ke tour par dalti hey.
Jisse muje 24980/- rs ka nuksan withdrawal se huva hey aur 4500/- deposit pending ke tour par huva hey.
Mere pas sabhi tarak ke proof available hey jo mene cyber crime valo ko submit Kiya hey.
Pls mostbett company par Vishwas na ker ye sabse badi froud company hey.
4 January 2026
Unprompted review
Reply from Mostbet Official
नमस्ते, प्रिय हरेश विंजोदा!
आपके फ़ीडबैक और दिए गए डेटा के लिए धन्यवाद। आपकी रिक्वेस्ट का जवाब आपके कॉन्टैक्ट ईमेल एड्रेस पर भेज दिया गया है, जिसका इस्तेमाल आपने अपना गेमिंग अकाउंट रजिस्टर करते समय किया था।
आपका दिन शुभ हो!
सादर, मोस्टबेट
I withdrawal money to nayapay account…
I withdrawal money to nayapay account and unfortunately they can’t give me the money they say we send money to your account when i cheaked it there is no money added in my account and balance deducted from my game account 2 times they do this scame with me first time 25000 and second time 50000 very bad experience in this platform gaming id :146337639
19 December 2025
Unprompted review
Reply from Mostbet Official
Hello, Dear BASHARAT KHAN!
Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.
Have a nice day!
Best regards, Mostbet
Mostbet deposit scam
Mostbet deposit scam
Hi.... Game id 95861587
Mostbet has not genuinely working on the users deposit amount please avoid Even trying this website
I have made deposit of 1989rs on November 14th 2025 and 1790rs on 27th December
it's about 50days and 1 week another deposit so confirm that still deposit not received and also they play like deposit not successful please check with your bank like that
I have shared more that 30times my bank statement till date and my bank also confirmed the payment is successfully done and refrence number also provided for merchant received payment
However mostbet is not responding in the mail regarding my issue and there is no response at all i have the all screenshot proof of chat and mails whenever iam asking they simply message OUR FINANCIAL TEAM IS WORKING ON YOUR ISSUE.
My question is since 50days they working on a successful transaction Even it's a automatic payment mode so their FRUAD activity proves here
im going to give complaint in Cybercrime online gambling and RBI for fraud payment services debit.
27 November 2025
Unprompted review
Reply from Mostbet Official
Hello, Dear Shivaraj J!
Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.
Have a nice day!
Best regards, Mostbet
Good game best
31 December 2025
Reply from Mostbet Official
Hello, Dear Fernendo Gayan!
Thank you for your feedback.
Wishing you successful bets!
Best regards, Mostbet.
Reply from Mostbet Official
Hello, Dear Jaypalsinh Vaghela!
We're sorry to hear that you are dissatisfied and would like to know more details to improve our service.
Please let us know what happened via online chat or email support@mostbet.com.
We are always striving to improve our users' experience and really appreciate your feedback.
Thank you and have a nice day!
Regards, Mostbet.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.