Mortgage Call Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, professional, and dedicated. Many people highlight the seamless and stress-free process, making complex situations simple and understandable. Reviewers frequently commend the quick response times and clear communication, ensuring queries are addressed promptly. The service provided is often described as excellent, with consumers noting the efficiency and expert advice received throughout their journey. Many customers appreciate the staff going above and beyond, securing the best deals and providing exceptional support.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the efficiency and helpfulness of the... See more

Customer service

People report positive experiences with customer service, highlighting the outstanding support and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and prompt... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the entire process is incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more

Company replied

Rated 5 out of 5 stars

Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give... See more

Company replied

Rated 5 out of 5 stars

Zoe was a FANTASTIC mortgage broker, she made everything seem so simple (despite my situation being quite a complex one) and really went the extra mile to make sure I got the best deal possible. She w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Home Insurance Agency
  3. Income Protection Insurance Company
  4. Insurance Broker

Written by the company

Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Great experience using Mortgage Call. Zoe was amazing at sorting out my remortgage and Lee sorted out mine and my partners life insurance. Both very friendly and helpful. Fully recommend. Thanks

20 August 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Hi Jade, thank you so much for taking the time to leave a 5* review. It means such a lot! I will make sure that Zoe and Lee are aware of your comments. Hope you enjoy the rest of your weekend! Many Thanks Julie, Lee & Zoe

Rated 5 out of 5 stars

The best in the industry

We’ve used mortgage call for the last 5 years, from buying our first family home, remortgaging twice and now for our 2nd home. I cannot recommend them enough. Louise is so lovely and has worked so hard to get us the best rates every time, has given us the answer to every question we’ve had with a super fast response and even put us in contact with an amazing solicitors and insurance brokers too. Nothing seems too much to ask or too much of a daft question. They truly are the best in their industry and would never use anyone else. I tell all my friends and family to use them too!

6 September 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Wow Sally… Thank you so much for your fantastic review! I must say I am very proud of the Team at Mortgage Call as our Brokers always do their best to go over and above. Louise has been a part of our Team for many years and gets lots of lovely reviews and referrals thanks to clients like yourselves! Once again thank you so much, love Julie

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