Tried to place an order using Amazon Pay. Got an email that the order didn't go through and to try again. I tried again but did so without Amazon Pay. They shipped both, the one they said didn't go th... See more
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One of the Hibiscus plants appearently has a infestation of some kind. The plant is a good size & green but when I picked it up on 9/23/17 its leaves were severely curled so the infestation had alread... See more
Company replied
I am disgusted by the fact of a representation of your business is leaving tasteless comments on post dealing with the murder of a child. Court Instagram post about the death of Suni bell. It’s disgu... See more
Manager and Customer Service disappointed me. After living in the South, I fell in love with Crepe Myrtles. Moving back to Ohio, I was encouraged to find an Ohio zone hearty-one on Monrovia and orde... See more
Company details
Written by the company
Monrovia grows the healthiest, highest quality plants so that you can create outdoor spaces that will thrive for years to come. Our plants are nurtured with attention to every detail, to ensure vibrancy and lasting beauty. And whether you're an experienced green thumb or an admirer of nature who is digging in for hte first time, we're there with guidance and inspiration to help you achieve success.
Contact info
East Monrovia Place 817, 91702, Azusa, United States
- shopmonrovia@monrovia.com
- monrovia.com
1.6
Bad
106 reviews
Hasn’t replied to negative reviews
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Monrovia's customer service is …
Monrovia's customer service is excellent snd our plants arrived quickly.
22 September 2017
Unprompted review
Very poor experience
Product took much longer to arrive than stated or expected, and communication was minimal/poor. And my order was moved twice to garden centers further away; it was ultimately sent to a center more than an hour away (even though I live near a large city - Milwaukee). I'll never order from Monrovia online again.
22 September 2017
Unprompted review
Reply from Monrovia
We are so sorry that you had a poor experience, Sharyn. With any new service there are some bumps in the road, but this doesn't make up for the poor experience that you had. We do hope that the plant was to your liking. We try as hard as we can to not move the delivery location and the lack of communication is unacceptable and we take responsibility for both. We will be in touch to try to regain your trust.
Thank you for your feedback.
Monrovia
I really like shop Monrovia
I really like shop Monrovia - good selections that you can't find at local nurseries. they send plants very quickly and let you know when they arrive at local nursery. Really like the fact that I can pick them up locally - so appreciate all the affiliated nurseries that work with Monrovia. Great service!
22 September 2017
Unprompted review
I used the ship to nursery method
I used the ship to nursery method. The transaction was excellent. Same for my plant.
22 September 2017
Unprompted review
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